In this episode, Tony Galliano, VP of Organizational Effectiveness for Tyler Telfair, walks us through a sample internal communication plan crafted for the organization Tyler Telfair LLC. Designed for leadership training and organizational alignment, this plan covers the essential steps leaders must take to communicate clearly, support their teams, and lead through complexity—especially in hybrid or high-growth environments.
Galliano explains how to structure communication goals, define stakeholder roles, manage timelines, and use the right tools—from Slack and Notion to stakeholder forums and retrospectives. Drawing on lessons from real-world communication challenges and research-backed frameworks, this episode equips listeners to lead with clarity and trust.
Whether you're onboarding new managers or refining your organization’s internal messaging strategy, this episode offers a roadmap that blends practical leadership wisdom with strategic communication planning.
References:
Albion Economic Development Corporation. (2019). Strategic communications plan: Project Rising Tide. City of Albion. https://www.cityofalbionmi.gov/
Market Street Research, Inc. (2001). Workbook A: Communication planning. Massachusetts Department of Education.
National School Public Relations Association. (2018). Building better communication systems for schools. NSPRA. https://www.nspra.org/
Smartsheet. (n.d.). Team communication plan example: Software development team. https://www.smartsheet.com/
In this episode, host, Tony Galliano explores five influential leadership theories that shape ethical and effective practice in education, business, and civic life: Transformational, Authentic, Servant, Adaptive, and Inclusive Leadership. Each theory is unpacked through four key lenses: the characteristics of leaders who use it, its strategic strengths, the common challenges of implementation, and the real-world contexts where it thrives.
Drawing on real-world leaders like Nelson Mandela, Jacinda Ardern, Cheryl Bachelder, Angela Merkel, and Satya Nadella, this episode blends practical insight with research-based frameworks. It is ideal for scholars, educators, organizational leaders, and anyone seeking to understand how leadership theories apply in high-stakes, diverse, and evolving environments.
References
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.
Greenleaf, R. K. (1977). Servant leadership: A journey into the nature of legitimate power and greatness. Paulist Press.
Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
Randel, A. E., Galvin, B. M., Shore, L. M., Ehrhart, K. H., Chung, B. G., Dean, M. A., & Kedharnath, U. (2018). Inclusive leadership: Realizing positive outcomes through belongingness and being valued for uniqueness. Human Resource Management Review, 28(2), 190–203. https://doi.org/10.1016/j.hrmr.2017.07.002
Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126. https://doi.org/10.1177/0149206307308913
