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Out of the Hourglass
Nolan Consulting Group
256 episodes
4 days ago
Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR Summit.
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Management
Business,
Entrepreneurship
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All content for Out of the Hourglass is the property of Nolan Consulting Group and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR Summit.
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Management
Business,
Entrepreneurship
Episodes (20/256)
Out of the Hourglass
Ep. 251: Beyond Your Trades Business – Pete Schnepp on Diversifying Into Commercial Real Estate

Pete Schnepp, Real Estate Investor and  Founder of both Envision Service Group and Asset Stream Properties, shares his journey from running a successful painting business to building and maintaining an expanding commercial real estate portfolio. In this episode, Pete discusses why he chose commercial real estate over short-term rentals, how he evaluates deals, and the importance of having both an income engine and a wealth-building engine. He offers practical advice for trades business owners looking to diversify into real estate investing, including the value of taking action and the role of leverage in building long-term wealth.


To learn more, visit https://assetstreamproperties.com/ and check out the Upcoming Deal Room Event on December 4th


This podcast is sponsored by Busybusy

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4 days ago
37 minutes

Out of the Hourglass
Ep. 250: Small Resets, Big Results – A Conversation About Dan Heath's Book, Reset

Kevin Muñoz and Kathryn Freeman dive into Dan Heath’s Reset, exploring why small, intentional resets often outperform massive overhauls. They discuss how to identify “bright spots” worth replicating, the power of giving your team ownership over change, and why the best time to reset isn’t January 1st—it’s right now. From Chick-fil-A’s drive-thru innovations to archery coaches who let athletes steer their own improvement, this conversation is packed with practical strategies for business owners ready to break the cycle of patching problems and start designing sustainable growth.

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1 week ago
57 minutes

Out of the Hourglass
Re-Release Ep. 220: AI Meets Small Business - A conversation with Ross Hartmann of Kiingo AI

We're re-releasing this fan-favorite episode with Ross Hartmann, founder of Kiingo AI, just in time for our Grand Summit Conference where Ross will be leading a breakout session on this very topic. Ross and Molly explore practical AI applications for small businesses, discussing how tools like ChatGPT, Claude, and Gemini can boost efficiency, reduce costs, and enhance customer experiences while maintaining your authentic brand voice. Whether you're AI-curious or already experimenting, this conversation offers actionable strategies to integrate AI into your business today.

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3 weeks ago
56 minutes

Out of the Hourglass
Ep. 249: Grand Summit 2025 — Seattle, Sessions & Why You Should Attend

Join Molly Nolan and Colin Nolan as they preview the 2025 Grand Summit Conference in Seattle- NCG's largest annual event bringing together business owners for learning, networking, and one-on-one coaching. Discover what's new this year, including keynote speaker Tiffany Bova, interactive Table Talks, sessions on AI and bot building, strategic wealth building, and business valuation, plus enhanced opportunities for collaboration among the Summit community. Registration closes October 3rd, so don't miss your chance to invest in your business growth at this can't-miss event!

Register Here: https://sites.google.com/nolancg.com/grand-summit-2025-seattle/attendee-registration 

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1 month ago
31 minutes

Out of the Hourglass
Ep. 247: Partnership at the Top – How GMs and Owners Work Together

We are jumping back into the world of Stewart Painting - a month ago we heard about their Board of Directors Progress and now we’re hearing about the Role dynamics of the General Manager & Owner!  Sheldon Stewart, Owner & President and Kimberly Redfield, General Manager discuss the role of the GM and how they work together effectively, sharing real examples of boundary-setting, strategic planning, and building trust during leadership transitions. As the former Controller, Kim shares the the critical differences between the role of the controller and GM and how to balance immediate operational needs with long-term succession and board planning.

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1 month ago
38 minutes

Out of the Hourglass
Re-Release Ep. 199: Scaling your Business with Overseas Talent: Sharing Insights & Approach from Michael Murray

This week we are re-releasing an episode originally published in May of 2024 with Michael Murray, he Founder and President at Textbook Painting in Cleveland, OH. As we thinking about planning and budgeting for 2026, we thought it was timely to revisit the topic of hiring overseas talent and how you can build that into your organizational growth to support your scaling teams. 


Be sure to check out the show notes for tools & hiring platforms below from the podcast!


Job Postings & VA Hiring Services

https://www.onlinejobs.ph/

https://remote.co/ 

ProfitWorks


Tools: 

https://www.tango.us/ 

https://www.notion.so/ 

https://vocaroo.com/ 

https://wise.com/us/ 

https://www.loom.com/ 

https://justcall.io/ 

https://www.ringcentral.com/ 

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1 month ago
58 minutes

Out of the Hourglass
Ep. 246: The Delicate Art of Passing the Egg – From Sales Promises to Operations Delivery

Nolan Consulting Group Coach, Eamon Lynch shares lessons from scaling operations at a billion-dollar remodeling company and applying those systems to smaller trades businesses. From bay window sales gone wrong to the critical handoffs between sales and operations, Eamon breaks down why "we say a lot of things" isn't good enough and how to build accountability that scales. Learn his approach to cross-departmental meetings and the communication strategies that turn chaos into consistent growth.

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1 month ago
33 minutes

Out of the Hourglass
Ep. 245: Don’t Hit Snooze on 2026 Planning – Why Now is the Time to Start Your Annual Plan

When the Summer days start fading, we start planning! Today we’re diving into the importance of starting your 2026 planning now - at the very least, getting those dates on the calendar in October or November. From vision setting and SWOT analysis to identifying Planning Discussion Items and breaking them into 90-day action steps, we explore the tools and structure that make planning retreats impactful. We also discuss the balance between big-picture dreaming and practical integration, and why getting out of the office fuels creativity.

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2 months ago
40 minutes

Out of the Hourglass
Ep. 244: Beating the Drum – Setting the Table for Sales Success with Gavin Hepp

Join us as we welcome Gavin Hepp, Co Founder of Webfoot Home Improvements and newest addition to the Nolan Sales Coaching team. Gavin shares his passion for "Setting the Table" - the critical foundation of every successful sales interaction that makes customers comfortable and sets clear expectations from the start. We dive deep into practical communication strategies, and discuss how to leverage texting effectively with clients and avoid the dreaded "ghosting" through structured follow-up processes. 

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2 months ago
48 minutes

Out of the Hourglass
Ep. 243: Checking Back In — Stewart Painting's Board Journey Continues

Back in 2022, we sat down with Sheldon Stewart, Owner & President of Stewart Painting to talk about his early journey building a board of directors—well, we're back for round two to see how things have actually played out! This time we're joined by Sheldon's daughter Shayla Wilkinson, who's now wearing two hats as both marketing manager and board member, and they have made great progress. From navigating family business dynamics to mapping out a succession plan that'll bring in two outside board members by 2028, Sheldon and Shayla give us the real scoop on what it's actually like to evolve from a traditional family business into something with a serious governance structure.


To listen to the first episode with Sheldon - 

Ep 110: A Member Story ~ Building Stewart Painting's Board of Directors

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2 months ago
33 minutes

Out of the Hourglass
Ep. 242: Safety Reports – Transforming Construction Safety with Digital Technology

In this episode, Molly sits down with Ryan Reber from Safety Reports by Align Ops to discuss the critical importance of safety in the construction industry and how digital technology is transforming traditional safety programs. They explore practical implementation strategies for safety software, getting field teams on board, and turning safety from a compliance burden into a competitive advantage using emerging safety technologies like AI and predictive analytics, that protects workers and improves business outcomes


Click here to learn more about Safety Reports

To connect with Ryan :ryan.reber@busybusy.com 


For more Safety focused conversations, check out the Painters USA perspective

Ep.  237: The Dual Impact – Safety Focus as a People Strategy and Business Advantage featuring Paul Cook & Darren Lottes

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3 months ago
45 minutes

Out of the Hourglass
Ep. 241: Cybersecurity for Small Business – It's Not Optional Anymore

In this episode of Out of the Hourglass, Molly sits down with Paul Grenci, President & Co-Founder of Red Key Solutions, to discuss the critical cybersecurity threats facing small businesses today. Paul reveals how automated hacking has made even 5-6 employee companies vulnerable targets and shares why 60% of businesses that experience a significant cyber event fold within six months. From multi-factor authentication basics to building a security-first culture from the top down, he offers practical advice that can help small businesses survive and thrive as they scale their operations.

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3 months ago
49 minutes

Out of the Hourglass
Ep. 240: The Heavy Backpack — Breaking Through CEO Isolation with Bill Drysdale

In this powerful conversation, Bill Drysdale, former General Manager of Fujifilm's $500M digital camera division and current Vistage Chair, opens up about the reality of CEO isolation and the "heavy backpack" of leadership responsibilities. Bill shares how he felt isolated despite being surrounded by colleagues and discusses the three major challenges that create the deepest isolation for CEOs - people decisions, financial strain, and legal/ethical issues. Drawing from his experience facilitating peer advisory groups, Bill reveals how vulnerability and peer connection can transform both decision-making and business performance, offering practical insights for leaders ready to break through isolation.

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4 months ago
55 minutes

Out of the Hourglass
Ep. 239: Compensation Planning for Growth – A Conversation with Utopia HR Solutions

Lisa DeMaria, founder of Utopia HR Solutions, joins us to discuss strategic compensation planning and employee retention for small to mid-sized businesses in the trades industry. We explore how to create competitive compensation packages that go beyond salary, including flexible benefits, performance-based incentives, and structured development programs that help retain top talent. Lisa shares practical insights on simplifying HR processes, tracking key metrics for success, and building a culture of growth through mentoring and individual development plans.


To connect with Lisa or learn more about Utopia HR Solutions, visit https://www.utopiahr.com/

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4 months ago
50 minutes

Out of the Hourglass
Ep. 238: From Founder to Coach – Mike Freeman's Entrepreneurial Evolution

Join us as we sit down with Mike Freeman, Co-Founder of Mike's Quality Painting and One Day Concrete Coatings, and newest Associate Coach with Nolan Consulting Group. From starting a lawn mowing business with his brother at age 11 to building multiple successful ventures in Albuquerque, Mike shares his journey of creating opportunity-driven businesses that operate without constant owner involvement. He discusses how he successfully transitioned day-to-day operations while focusing on real estate investments and coaching, demonstrating the importance of strategic partnerships and complementary risk tolerances. Mike's story shows how prioritizing relationships, embracing calculated risk, and building the right systems can help trades business owners truly get "out of the hourglass.”

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5 months ago
49 minutes

Out of the Hourglass
Ep. 237: The Dual Impact – Safety Focus as a People Strategy and Business Advantage

Implementing robust safety practices creates a powerful dual advantage—protecting your most valuable asset, your people, while simultaneously driving business growth and opportunity. Paul Cook and Darren Lottes of Painters USA and pioneers of Safety within the Summit group,  share field-tested insights on transforming safety from a compliance burden into a strategic cornerstone that builds team trust, reduces costs, and creates competitive differentiation. This is about creating an environment where protection and production reinforce rather than compete with each other. 


Summit Members interested in Safety Certification, please contact Jen Ware, Jen@nolancg.com


To learn more about Safety Reports by Align Ops: Click Here

Special Pricing Offer for Summit Members & Out of the Hourglass Listeners: 25% off User Fees for their 1st year of Safety Reports.

OR Visit Link
https://www.safety-reports.com/?utm_source=NCG_Pod&utm_medium=website&utm_campaign=website 

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5 months ago
47 minutes

Out of the Hourglass
Ep. 236: Pain Points & Price Points – Winning the Objection Game Before It Starts

In this episode, Colin Nolan shares the importance of transforming objections into opportunities by mastering the art of uncovering customer pain. Discover why the most successful objection handling happens during discovery, not at the end of the sales process, and learn practical techniques to leverage emotional buying motives when facing resistance. If you're struggling with closing deals, this conversation reveals why the solution lies in how you open them.

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5 months ago
51 minutes

Out of the Hourglass
Ep. 235: The Hourglass Scorecard – A Tool for Business Assessment and Growth

Brian Nolan, Co-founder and President of Nolan Consulting Group, and Business Coach Sydney Bates discuss  the rollout of the NEW Hourglass Scorecard, a dynamic assessment tool for trades businesses focused on building value and growth. They explain how this updated version of the Business Systems Checklist helps identify a company's current status and future goals, helps align expectations and develop customized strategies for companies at different revenue stages.  It sets the stage for REAL implementation opportunities. 

Actually provides weight to the systems you’re looking to implement and the value of those opportunities


To access the Hourglass Scorecard Resources, connect with Molly@nolancg.com! 

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5 months ago
26 minutes

Out of the Hourglass
Ep. 234: What Small Business Owners Should Know When Choosing a Financial Advisor

Ever wonder how to find a financial advisor who really 'gets' your business? Join us as we chat with Michael Pallozzi of HFM Investment Advisors about navigating the financial advisory landscape as a small business owner. Michael shares his practical wisdom on why the right advisor should understand both your business and personal goals, how to spot red flags when interviewing potential advisors, and why having your wealth management and business planning under one roof creates powerful opportunities.

To learn more about HFM Investment Advisors, check out https://hfmadvisors.com/

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5 months ago
44 minutes

Out of the Hourglass
Ep. 233: The Rise of AI Search & Digital Marketing for Home Service Businesses

Sarah Adkins, owner of Big Shark Marketing, discusses the evolution of digital marketing strategies, emphasizing the importance of adapting to AI-powered search and creating high-quality, authoritative content. She highlights the challenges businesses face in keeping up with marketing trends and offers advice on optimizing websites, utilizing AI tools, and implementing niche marketing approaches


To learn more or connect with Sarah Adkins, check out https://bigsharkmarketing.com/ 

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6 months ago
48 minutes

Out of the Hourglass
Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR Summit.