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MedAxiom HeartTalk
MedAxiom HeartTalk
126 episodes
2 days ago
Cardiovascular leaders discuss today’s most innovative ideas and pressing challenges, with the goal to transform cardiovascular care for all. Top cardiologists, hospital administrators, industry experts and consultants talk patient care, physician culture, financial management, new technology, legislation and more.

Executive Producer: Candice Reineke. Host: Melanie Lawson. Producers and Editors: Laura Bragg and Megan Fox.
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All content for MedAxiom HeartTalk is the property of MedAxiom HeartTalk and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Cardiovascular leaders discuss today’s most innovative ideas and pressing challenges, with the goal to transform cardiovascular care for all. Top cardiologists, hospital administrators, industry experts and consultants talk patient care, physician culture, financial management, new technology, legislation and more.

Executive Producer: Candice Reineke. Host: Melanie Lawson. Producers and Editors: Laura Bragg and Megan Fox.
Show more...
Science
Society & Culture,
Health & Fitness
Episodes (20/126)
MedAxiom HeartTalk
When One Size Doesn't Fit All: Using MedAxcess to Drill Into Subspecialty Differences
In this episode of HeartTalk, host Melanie Lawson is joined by MedAxiom's Joel Sauer, MBA, executive vice president of Consulting, and Karen Wilson, MHA, vice president of Member Services, to explore the complexity of subspecialty performance metrics in cardiovascular care. The conversation focuses on how MedAxiom’s MedAxcess data tool helps identify meaningful differences in cardiology subspecialties—revealing that “one size fits all” approaches often fall short. They emphasize the importance of deeper data participation and interpretation to build more accurate, fair, and actionable insights for organizations.
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3 weeks ago
15 minutes

MedAxiom HeartTalk
Closing Generational Gaps: Leading Change and Alleviating Burnout
Often referred to as the “sandwich generation,” today’s clinical leaders face a diverse set of challenges in navigating generational dynamics. In this MedAxiom HeartTalk, host Melanie Lawson, MS addresses common leadership hurdles with Ana Mercurio-Pinto, vice president of Care Transformation Services at MedAxiom, and Nicole Lohr, MD, PhD, FACC, FAHA, division director at University of Alabama at Birmingham. They highlight practical solutions for reducing burnout and effective ways to recruit and retain the next generation of cardiovascular providers.
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1 month ago
14 minutes

MedAxiom HeartTalk
Using AI For Operational Efficiency And Revenue Growth
In this episode of HeartTalk, host Melanie Lawson, MS, is joined by Paula Furcron, director of specialty services at NextGen Healthcare, for a discussion on the growing role of AI in cardiovascular care. Together, they explore how artificial intelligence is enhancing patient engagement, streamlining workflows and improving both provider satisfaction and clinical outcomes. From self-scheduling to personalized charting, Paula shares real-world examples of AI making a meaningful impact, without losing the human touch.
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2 months ago
5 minutes

MedAxiom HeartTalk
Meet The Experts: Ana Mercurio-Pinto
In this "Meet the Experts" HeartTalk, host Melanie Lawson, MS, speaks with Ana Mercurio-Pinto, vice president of Care Transformation Services at MedAxiom. With a rich background in academic medicine, cardiovascular service line operations, and research management, Ana shares how her work is reshaping the future of care delivery. From optimizing physician performance and budgets to integrating complex hospital-physician systems, Ana brings a forward-thinking approach to transforming cardiovascular organizations. She also shares pivotal moments in her personal life that have fueled her commitment to innovation and collaboration.

Guest Bio:

Ana A. Mercurio-Pinto
Vice President, Care Transformation Services

As Vice President of Care Transformation Services at MedAxiom, Ana applies her wide range of experience in budgeting, forecasting, physician/practice profit and loss reports, clinical and federal/non-federal research operations, new program development, service-line integration, and dyad and other matrixed leadership structures to help cardiovascular organizations transform care. Energized by the possibilities, Ana has a keen interest in helping members better integrate hospital/physician organization, ease faculty transitions, optimize staffing, improve administrative and research operations, and launch startup ventures.

She has extensive professional experience running large, multi-specialized cardiovascular medicine divisions and has had the privilege of working and partnering with some of the industry’s thought leaders, including master clinicians, practice-changing clinical trial investigators, and groundbreaking research scientists. She is dedicated to developing nimble and adaptive organizations that combine the best of traditional practice with the spirit of continuous modernization in the face of evolving and changing times.

Ana has a bachelor’s degree in business administration from Boston University Questrom School of Management and a master’s in management with a concentration in healthcare management. Additionally, Ana has pursued certificates in launching new ventures and research administration.

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2 months ago
11 minutes

MedAxiom HeartTalk
Reimagining Chronic Care: The Future of Remote Patient Monitoring
Remote patient monitoring is reshaping chronic care management. On this MedAxiom HeartTalk, host Melanie Lawson, MS, speaks with Patricia Dickson, director of operations at Capital Cardiology Associates; Jude Hebert, vice president of Clinical Programs at Cardiovascular Logistics; and Samson Magid, CEO and co-founder of HealthSnap. They dive into virtual care tools that help practices stay connected with patients between visits, reduce staffing burdens and drive better outcomes.

Watch the episode here: https://youtu.be/n85VT8P-yQA
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2 months ago
10 minutes

MedAxiom HeartTalk
The Ideal Compensation Plan: A Dyad Leadership Approach
What makes the dyad leadership model so effective in cardiovascular care? On this MedAxiom HeartTalk, host Melanie Lawson, MS, is joined by Joel Sauer, MBA, executive vice president of Consulting at MedAxiom and Jeff Carstens, MD, MBA, FACC, medical director of the Cardiovascular Service Line at UnityPoint Health. They explore how the dyad leadership model influences the design of physician compensation plans and strengthens cardiovascular programs by aligning clinical and administrative expertise.

Watch the episode here: https://hubs.li/Q03yVmLv0
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3 months ago
11 minutes

MedAxiom HeartTalk
Meet The Experts: Jamie Warren
In this "Meet the Experts" HeartTalk, host Melanie Lawson, MS is joined by Jaime Warren Ed.D., MBA, BHS, CNMT, NCT, vice president of Care Transformation Services at MedAxiom. With over two decades of clinical and executive experience, particularly in imaging services and hospital operations, Jaime shares insights into optimizing cardiovascular imaging spaces to improve workflows and team performance. Learn what motivates Jaime as a leader and what inspires her beyond the workplace.

Watch the episode here: https://hubs.li/Q03yVcgK0
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3 months ago
8 minutes

MedAxiom HeartTalk
Intensive Cardiac Rehab for Clinical, Operational and Financial Success
As cardiac rehab evolves, innovative care models are key to better outcomes and financial sustainability. In this special episode of HeartTalk, vice presidents of Care Transformation Services at MedAxiom, Denise Busman, MSN, RN, CPHQ, FACC, and Jenny Kennedy, DNP, RN, CHFN, NEA-BC, FACC sit down with Sarah Shelton, cardiac rehabilitation manager and Rod Roeser, CEO at Heart and Vascular Care (HVC). They discuss how they successfully implemented Intensive Cardiac Rehab (ICR), including their strategies to overcome space and staffing challenges, boost provider and patient engagement, and scale ICR programs for clinical, operational, and financial success.


Watch the episode here: https://hubs.li/Q03yVhS80
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3 months ago
15 minutes

MedAxiom HeartTalk
Meet The Experts: Denise Busman
In this "Meet the Experts" HeartTalk, host Melanie Lawson, MS speaks with Denise Busman, MSN, RN, CPHQ, FACC, vice president of Care Transformation Services at MedAxiom. With over 30 years of nursing and quality leadership experience, Denise shares her journey into healthcare and what it takes to make clinical transformation truly stick. Get to know Denise’s leadership style—and what fuels her passion both in and outside of healthcare.

Watch the episode here: https://hubs.li/Q03yVgXp0
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4 months ago
8 minutes

MedAxiom HeartTalk
Choosing The Right Path To Practice Independence
In this episode of HeartTalk, host Melanie Lawson, MS, sits down with Alex Struck, chief growth officer, and Dan Jensen, chief financial officer at CardioOne, to explore the growing challenges facing independent cardiology practices. They discuss the shifting landscape of hospital employment and share how CardioOne is helping cardiologists reclaim autonomy while maintaining financial and operational sustainability.


Watch the episode here: https://hubs.li/Q03yVh9r0
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4 months ago
9 minutes

MedAxiom HeartTalk
From the Fields to the Frontlines: Team-Building Lessons from the Gridiron
Lessons from the football field can translate to healthcare leadership. On this MedAxiom HeartTalk, host Melanie Lawson, MS, speaks with John Erwin III, MD, MBA, MACC, FACP, FAHA, the chair of medicine at Prisma-Health Upstate, as he explores parallels between successful sports teams and high-functioning healthcare teams. Drawing from his background, they discuss team building, trust, and aligning roles for better patient care.

Watch the video here: https://hubs.li/Q03yVwVs0
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5 months ago
10 minutes

MedAxiom HeartTalk
Using AI to Identify and Improve CV Patient Outcomes
Gaps in cardiovascular care have sparked the need for a better solution. On this MedAxiom HeartTalk, host Melanie Lawson, MS, talks with Ben Peterson, MD, MPH, Interventional Cardiologist and Medical Director at Heart and Vascular Research Institute. They discuss the use of an AI tool to support patient identification and treatment needs, and envision a future of more personalized care.

Watch the video here: https://hubs.li/Q03yVyLJ0
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5 months ago
11 minutes

MedAxiom HeartTalk
Meet The Experts: Nicole Knight
In this "Meet the Experts" HeartTalk, host Melanie Lawson, MS, sits down with Nicole Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation Services at MedAxiom. Known for her deep expertise in cardiovascular operations, revenue cycle optimization, and LEAN process improvement, Nicole shares highlights from her decades-long journey in healthcare leadership. Beyond the professional achievements, Melanie dives into the personal side of Nicole’s story—exploring the experiences that shaped her career, her passion for transforming care delivery, and what drives her commitment to advancing cardiovascular health.

Watch video here: https://hubs.li/Q03qV6nQ0
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5 months ago
6 minutes

MedAxiom HeartTalk
Revenue Recovery: Prolonged Care Services
Welcome to the seventh episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They dive into how to appropriately capture Prolonged Care services and offer practical examples for your organization.

Click here for the Revenue Recovery cheat sheet: https://hubs.ly/Q03hvhqw0
 
Guest Bio:
Linda Gates-Striby, CCS-P, ACS-CA
MedAxiom Consultant, Revenue Cycle Solutions
 
Linda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.
 
As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.
 
Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.
 
Linda serves as a non-physician member of the American College of Cardiology’s coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and was the technical editor for cardiology-focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.
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6 months ago
28 minutes

MedAxiom HeartTalk
Leading From The Heart: Cathie Biga's Trailblazing Leadership Journey
In April 2024, Cathie Biga, MSN, FACC, made history as the first non-physician president of the American College of Cardiology (ACC). On this episode of HeartTalk, Melanie Lawson, MS, talks with Cathie about her 40+ years of experience as a leader in cardiovascular care. She shares personal, inspiring and educational stories about her career and discusses her vision for the future.


Watch the HeartTalk with Cathie ACC President Series here:
https://www.acc.org/accpresident

Cathleen Biga, MSN, FACC
ACC President

Cathleen Biga, MSN, FACC, is President and CEO of Cardiovascular Management of Illinois, a cardiology physician practice management company. She has worked with more than 100 cardiovascular providers in the Chicago area and partners in their cardiovascular service lines at more than 14 acute care hospitals. She earned her Bachelor of Science degree in nursing from the Mayo/College of St. Teresa and Master of Science in Nursing from Northern Illinois University School of Nursing. Biga has more than 40 years of experience as a registered nurse, service line director, hospital vice president and CEO. She has 30 years of experience in physician practice management.

She has been active nationally in consulting, strategic planning, operational efficiencies, integrated financial and quality initiatives, and growth and development of the cardiovascular service lines. She is focused on facilitating the integration of strategic, financial and quality perspectives between cardiovascular service lines at practices and hospitals. In addition, she consults and lectures on numerous contemporary cardiovascular topics.

Biga is a member of ACC's Board of Trustees, a past member of the American Association of Cardiovascular and Pulmonary Rehabilitation Board and was the Inaugural Chair of MedAxiom's Board of Managers.
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8 months ago
43 minutes

MedAxiom HeartTalk
Adopting AI in Your CV Program
On this episode of MedAxiom HeartTalk, host Melanie Lawson, MS, explores the transformative potential of artificial intelligence (AI) for cardiovascular care with guests Effie Andrikopoulou, MD, MBA, FACC, FASE, associate professor at the University of Washington and medical director at Harborview Medical Center, and Denise Busman, MSN, RN, CPHQ, FACC, vice president of Care Transformation Services at MedAxiom. They explore how care teams can integrate AI into everyday practice and consider the current challenges and opportunities to improve patient outcomes.

 
Guest Bios:

Effie Andrikopoulou, MD, MBA, FACC, FASE
 
Dr. Andrikopoulou is an associate professor of Medicine at the University of Washington and the medical director of the Echocardiography Lab at Harborview Medical Center. She completed her internal medicine training at Thomas Jefferson University in Philadelphia, cardiology fellowship at the University of Alabama at Birmingham (UAB), and advanced multimodality cardiovascular imaging training at Brigham and Women's Hospital in Boston. Dr. Andrikopoulou also holds an MBA from UAB.
 
She is an expert in cardiovascular imaging, and her clinical niche is cardio-oncology. Dr. Andrikopoulou is a rising leader in the space of artificial intelligence (AI). She is passionate about developing and implementing AI ("collaborative intelligence") algorithms to optimize clinical workflows and ensure delivery of high-quality, equitable care to all patients and communities irrespective their socioeconomic and cultural backgrounds.
 
Her expertise has been recognized with several awards, including the 2016 Rising Stars in Healthcare in Alabama and the 2016 American Heart Association Women in Cardiology Trainee Award for Excellence.


Denise Busman, MSN, RN, CPHQ, FACC
 
As Vice President of Care Transformation Services at MedAxiom, Denise brings more than 30 years of experience as a cardiovascular clinician and leader to her role. Her clinical expertise is complemented by a passion for engaging multidisciplinary teams to transform care delivery and enhance clinical quality. Known for her work in program development and change management, Denise is skilled in the implementation of new programs and clinical initiatives.
 
Denise joined MedAxiom from Corewell Health, formerly known as Spectrum Health – a multi-hospital system in Michigan, where she held a variety of positions including critical care educator and cardiology clinical nurse specialist. Most recently, her focus was directed toward clinical improvement and quality for the cardiovascular service line, where she implemented innovative approaches to care and served as a trusted advisor to cardiovascular physicians and team members.
 
Denise holds a bachelor’s degree in nursing from Michigan State University and master’s degree in nursing from Grand Valley State University. She has been active with the American College of Cardiology (ACC) for many years as a Michigan Chapter board member, cardiovascular team liaison, ACC Scientific Program Committee member and reviewer of scientific abstracts.
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11 months ago
36 minutes

MedAxiom HeartTalk
Device Clinic Essentials for the Care Team
It’s becoming increasingly important to ensure your care team stays up to date with best practices for managing patients with cardiac implantable electronic devices (CIED) in the device clinic. On this MedAxiom HeartTalk, host Melanie Lawson, MS, speaks with James Allred, MD, FACC, CEO and co-founder of CV Remote Solutions; Austin Reed, vice president of Business Development, Strategy and Innovation, at CV Remote Solutions; and Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation at MedAxiom. They discuss the unique challenges related to highly technical roles and complex workflows in the device clinic. They also offer educational solutions to enhance your care team’s understanding of function, programming and troubleshooting CIEDs.
 
GUEST BIOS 
 
James Allred, MD, FACC 
CEO and Co-Founder, CV Remote Solutions
As Chief Executive Officer and Co-Founder of CV Remote Solutions, Dr. Allred partners with clinicians nationwide to ensure optimal care for patients with cardiac implanted electrical devices.
 
Before launching CV Remote Solutions, Dr. Allred previously served as chief of Electrophysiology Services and medical director of the Atrial Fibrillation (AF) Clinic at Cone Health in Greensboro, NC. After establishing the world-class AF Clinic in Greensboro, he consults with individual clinicians, clinics and hospitals on starting or improving their AF clinic efforts and programs. He has also served on advisory boards for the Heart Rhythm Society and the American Heart Association.
 
Dr. Allred completed an internal medicine residency at Duke University and fellowships in cardiovascular disease and electrophysiology at the University of Alabama at Birmingham, AL. In addition to partnering with MedAxiom to create educational material for clinicians, he has authored several published manuscripts on AF clinical efficiencies and healthcare savings.
 
Austin Reed, MBA 
Vice President of Business Development, Strategy, and Innovation, CV Remote Solutions.
 
In his role, Austin is responsible for sculpting strategic growth initiatives, pioneering innovative solutions, and driving business development efforts to help CV Remote Solutions continue to be at the forefront of the industry. In his previous role as vice president of Operations, he managed multiple business areas, including operations, marketing and human resources. Austin was instrumental in developing brand strategies and initiatives that responded to the needs and projected future of the healthcare industry.
 
Before his time at CV Remote Solutions, Austin served as a director of Physician Services for HCA Healthcare, one of the nation’s top providers. With over 15 years of healthcare industry experience spanning multi-site operations in primary care, cardiology, oncology and pulmonology, his robust understanding of the healthcare landscape is a key pillar of his strategic approach.
 
Austin obtained his Bachelor of Science degree in health care administration from Western Kentucky University and a Master of Business Administration from Murray State University. His commitment to healthcare extends beyond his role at CV Remote Solutions as he continues to serve on the Nashville Health Care Leadership Council and the Medical Group Management Association, contributing valuable insights and leadership.
 
 
Nicole F. Knight, LPN, CPC, CCS-P
Executive Vice President, Revenue Cycle Solutions and Care Transformation Services

As the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom’s membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office...
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1 year ago
29 minutes

MedAxiom HeartTalk
Revenue Recovery: Interprofessional Consultation
Click here for the Revenue Recovery cheat sheet:
https://hubs.ly/Q02yqht40

Welcome to the next episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom’s Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They discuss the coverage eligibility for Interprofessional Consultation services and share specific examples your practice can use to capture those services, all while improving patient care.

Guest Bios:

Nicole F. Knight, LPN, CPC, CCS-P
Executive Vice President, Revenue Cycle Solutions and Care Transformation Services

As the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom’s membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office management and consulting to leading the Revenue Cycle Solutions team at MedAxiom. 
  

Prior to joining MedAxiom, Nicole served as a practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has delivered physician and staff coding and compliance education sessions nationally. 
  

Nicole has completed numerous education hours towards a Bachelor of Science in health care administration. In addition, she maintains her licensed practical nurse credential in Florida. She is a member of the American Academy of Professional Coders (AAPC) and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified American Health Information Management Association (AHIMA) ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She has also served on the Physician Practice Council for AHIMA. 
  


Areas of Expertise: 
• Cardiology and neurology practice operations 

Linda Gates-Striby, CCS-P, ACS-CA
MedAxiom Consultant, Revenue Cycle Solutions

As a Revenue Cycle Solutions Consultant at MedAxiom, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and recommendations for simplifying often complex initiatives to minimize risk and maximize revenue.  
Linda has worked in the medical field for over 30 years and has specialized in cardiology coding for 25 years. Her clinical experience includes working in the heart stations and coronary intensive care units and serving as an emergency medical technician for a level-one trauma center. As a coding specialist, she focuses on compliance, revenue cycle and quality for a large cardiology and multispecialty practice. She is also the director of quality assurance at the Ascension Medical Group in Indiana. 
Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. 
Linda serves as a non-physician member of the American College of Cardiology’s coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, led...
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1 year ago
15 minutes

MedAxiom HeartTalk
Revenue Recovery: 99211 for Established Patient Visits
Click here for the Revenue Recovery cheat sheet:

https://hubs.ly/Q02x7ncv0

Welcome to the next episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom’s Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They discuss specific use cases for CPT code 99211 and give implementation tips to help ensure your practice leaves no dollar on the table.

Guest Bios:
Nicole F. Knight, LPN, CPC, CCS-P
Executive Vice President, Revenue Cycle Solutions and Care Transformation Services

As the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom’s membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office management and consulting to leading the Revenue Cycle Solutions team at MedAxiom. 
  

Prior to joining MedAxiom, Nicole served as a practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has delivered physician and staff coding and compliance education sessions nationally. 
  

Nicole has completed numerous education hours towards a Bachelor of Science in health care administration. In addition, she maintains her licensed practical nurse credential in Florida. She is a member of the American Academy of Professional Coders (AAPC) and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified American Health Information Management Association (AHIMA) ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She has also served on the Physician Practice Council for AHIMA. 
  

Areas of Expertise: 
• Cardiology and neurology practice operations 

Linda Gates-Striby, CCS-P, ACS-CA
MedAxiom Consultant, Revenue Cycle Solutions

As a Revenue Cycle Solutions Consultant at MedAxiom, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and recommendations for simplifying often complex initiatives to minimize risk and maximize revenue.  
Linda has worked in the medical field for over 30 years and has specialized in cardiology coding for 25 years. Her clinical experience includes working in the heart stations and coronary intensive care units and serving as an emergency medical technician for a level-one trauma center. As a coding specialist, she focuses on compliance, revenue cycle and quality for a large cardiology and multispecialty practice. She is also the director of quality assurance at the Ascension Medical Group in Indiana. 
Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. 
Linda serves as a non-physician member of the American College of Cardiology’s coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced...
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1 year ago
16 minutes

MedAxiom HeartTalk
Revenue Recovery: Home Health Certification & Recertification
Click here for the Revenue Recovery cheat sheet:
https://hubs.ly/Q02531_L0

Welcome to the fourth episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom’s Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. Together, they discuss the challenges and benefits of capturing home health certification and recertification services and share some top implementation tips your practice can use.
Guest Bios:

Nicole F. Knight, LPN, CPC, CCS-P
Executive Vice President, Revenue Cycle Solutions and Care Transformation

Nicole’s decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle.

Prior to joining MedAxiom, Nicole served as practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally.

Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA.


Linda Gates-Striby, CCS-P, ACS-CA
MedAxiom Consultant, Revenue Cycle Solutions

Linda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.

As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.

Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.

Linda serves as a non-physician member of the American College of Cardiology’s coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and was the technical editor for cardiology-focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert...
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2 years ago
13 minutes

MedAxiom HeartTalk
Cardiovascular leaders discuss today’s most innovative ideas and pressing challenges, with the goal to transform cardiovascular care for all. Top cardiologists, hospital administrators, industry experts and consultants talk patient care, physician culture, financial management, new technology, legislation and more.

Executive Producer: Candice Reineke. Host: Melanie Lawson. Producers and Editors: Laura Bragg and Megan Fox.