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Making Connections

Telehouse

20 episodes

2 months ago

In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board Director at EkkoSense; Soraya Kashefi, Technical Customer Success Manager at EkkoSense; and Silvija Skinderskyte, PMO Lead at Telehouse. Together, they discuss the challenges of working in male-dominated environments, from breaking through hiring barriers to navi...

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In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board Director at EkkoSense; Soraya Kashefi, Technical Customer Success Manager at EkkoSense; and Silvija Skinderskyte, PMO Lead at Telehouse. Together, they discuss the challenges of working in male-dominated environments, from breaking through hiring barriers to navi...

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Episodes (20/20)

Making Connections

IWD 2025: The Female Force Changing the Data Centre Industry Landscape

In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board Director at EkkoSense; Soraya Kashefi, Technical Customer Success Manager at EkkoSense; and Silvija Skinderskyte, PMO Lead at Telehouse. Together, they discuss the challenges of working in male-dominated environments, from breaking through hiring barriers to navi...

8 months ago

15 minutes

Making Connections

Elevating the customer’s experience

The expectations of customer service have changed dramatically, with organisations seeking more than just problem-solving. Today, they demand strategic partnerships, tailored support, and proactive communication to help them navigate increasingly complex challenges. So how can businesses adapt to meet these rising demands and deliver true value? In this episode of Making Connections, host Nick Layzell, Customer Success Director at Telehouse, is joined by Neal Bowman, Senior Service Operations...

9 months ago

30 minutes

Making Connections

Celebrating 35 years of Telehouse: building a sustainable digital future

In this episode of “Making Connections”, host Nick Layzell reflects on 35 years of Telehouse with Mark Pestridge, Executive Vice President & General Manager of Telehouse Europe, and Sami Slim, CEO of Telehouse France. Together, they explore how Telehouse’s origins as a “carrier hotel” evolved into its position as a global leader in interconnected ecosystems. The discussion highlights the growth of Telehouse’s data centre footprint, the industry’s shift to supporting AI and high-density wo...

10 months ago

38 minutes

Making Connections

Retrofitting for sustainability: navigating Telehouse South's transformation with Skanska

In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Julian Hennessy, Projects Director at Telehouse, and Dan Williams, Managing Director of Skanska Mechanical and Electrical. Together, they discuss the ambitious retrofitting of Telehouse South, the newest facility within Europe’s most connected data centre campus, located in London Docklands. Julian and Dan explore the unique challenges of retrofitting a live data centre, detailing ...

11 months ago

21 minutes

Making Connections

The future of data centre development: discussing regulations and AI with Clifford Chance

In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Marianne Toghill, Head of UK Real Estate Construction at law firm Clifford Chance, and Sarah Draper, General Counsel and Chief Risk Officer at Telehouse. Together, they delve into the evolving regulations and AI’s impact on the data centre industry. Marianne discusses the regulatory landscape, including planning permission, health and safety, and anti-bribery measures, while highli...

1 year ago

22 minutes

Making Connections

Retrofitting an existing data centre building for functionality, efficiency, and sustainability

In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Chris Williams, Technical Director at Black & White Engineering, and Julian Hennessy, Project Director at Telehouse. Together, they delve into the intricacies of retrofitting existing buildings, focusing on a major project – Telehouse South, our latest data centre at the London Docklands campus. Julian and Chris discuss how retaining the structure contributed to significa...

1 year ago

22 minutes

Making Connections

Extended Edition: Leadership Lessons from Adventurer and Record-Breaker Mark Beaumont

In this extended edition of "Making Connections," adventure meets the corporate world through the candid insights of Mark Beaumont, a distinguished adventurer and record-breaking cyclist. Hosted by Nick Layzell, Customer Success Director at Telehouse, this episode is a deep dive into the high-stakes experiences and invaluable lessons Mark has learned from his global expeditions and how they translate for leaders in business and IT. Joining Mark and Nick in this revealing discussion is Mark Pe...

1 year ago

1 hour 7 minutes

Making Connections

The Digital Shift in Financial Data Sharing: The FFDA and Open Finance

In this episode of "Making Connections" host Nick Layzell, Customer Success Director at Telehouse, is joined by two leading voices in the field: Andy Thornley from techUK and Alex Pennington, Legal Counsel at Telehouse. This episode offers an in-depth exploration of the implications of FFDA and Open Finance, discussing the nuances of data sharing mandates, impacts on digital identity, consumer protection, and the strategic responses required by financial organisations. The financial industry...

1 year ago

31 minutes

Making Connections

Financial services in a digital world

Customers are demanding more from their digital experiences when dealing with financial services organisations. Personalisation tactics are therefore growing in popularity as companies look to increase loyalty, but they also need to consider the role of other technologies. How can financial services companies improve their digital customer experiences, all while factoring in cloud, privacy and security? What role does connectivity play in customer satisfaction? And is cloud the answer t...

1 year ago

24 minutes

Making Connections

Should organisations store everything in the cloud?

More organisations are shifting their workloads and data to public cloud solutions. While the cloud can bring lower costs, reduce maintenance requirements and provide high scalability, it doesn’t always suit every workload. Before organisations migrate their workloads, should they be looking at cloud alternatives? What are the key aspects they need to consider when choosing where to store their various workloads? Is cloud best used as one component in a wider strategy? To answer these questio...

2 years ago

26 minutes

Making Connections

The future of an interconnected world

Interconnectivity remains in the spotlight as remote workforces become the norm, and end-users consume a growing number of services globally. With ever-expanding digital ecosystems – how will the importance of interconnectivity change over the next five years? How will this impact data centres and connectivity providers? And how can enterprises gain assurance of such services? To discuss this and more, Nick Layzell speaks to Epsilon Telecommunications’ Director of Global Network Operati...

2 years ago

32 minutes

Making Connections

Robotics in the data centre

Unlike their fictional counterparts found on the silver screen, robots have limitations in the real world. However, an increasing number of industries are finding effective use cases for robotics, making the technology integral to certain operations whilst increasing visibility to the public. As enthusiasm grows, where can robots be applied to the data centre environment? Will their wider integration lead to human jobs being taken over? Where is the future of robotics leading us? To answer ...

2 years ago

21 minutes

Making Connections

Women in Tech: IWD 2023

Wednesday 8th March marks International Women’s Day 2023 and this year, the UN’s theme is DigitALL: Innovation and technology for gender equality. Just 26% of the general tech workforce and only 5% of leadership positions in the sector are held by women. This episode of Making Connections addresses the underrepresentation of women in tech, whilst our guests reflect on their experiences as women in the industry and the challenges they faced. Discussion also speaks to the future of the indus...

2 years ago

15 minutes

Making Connections

The intersecting threats of climate change, economic pressures and the energy crisis are the latest in a series of challenges for UK businesses today. Many have had to adjust broader business strategies to accommodate increased spending and others have tweaked sustainability plans accordingly. As the data centre landscape evolves in 2023, will organisations compromise their sustainability roadmap in the midst of rising costs? Which technological advancements will have the biggest impact? Wha...

2 years ago

21 minutes

Making Connections

Risk management challenges: A rapidly evolving landscape

With physical and cyber risks multiplying and evolving, organisations can no longer rely on traditional risk management approaches. Today’s effective risk management need to celebrate and leverage the interrelationships between different business functions to strike a balance between risk mitigation, technological innovation, and frictionless customer experience. So, what does that look like in practice? What opportunities and challenges are lying ahead? And are regulations able t...

2 years ago

26 minutes

Making Connections

How will AI and ML accelerate innovation?

The opportunities of AI and ML are intrinsically linked with innovation. But whilst the benefits are in sight, the path to accessibility may not always be as clear. With the increasing importance of AI in the UK’s tech industry, how can businesses ensure they are overcoming the barriers and challenges of AI and ML adoption, to drive innovation and operational efficiency? To discuss this and all things AI, Nick Layzell speaks to Sue Daley (Director of Tech and Innovation, techUK) and Ozgur Duz...

2 years ago

19 minutes

Making Connections

What does time mean for businesses?

For organisations today, time matters more than ever. Whilst crucial across all sectors, time is particularly critical within the finance industry; and financial leaders should be on the clock to ensure the success of its operations and integrity. So how can organisations ensure they are synchronising and accurately timestamping events, in an increasingly digital world? Enter time-as-a-service – a recommended service offering accurate time synchronisation, for companies to introduce into th...

3 years ago

18 minutes

Making Connections

Sustainability in IT

Sustainability has rapidly risen up the IT agenda. Among the backdrop of net-zero targets, businesses are exploring options for driving green improvements and cloud and data centre providers are responding to changing sustainability expectations as a result. Nick Layzell, Customer Success Director at Telehouse sat down with Neville Louzado, Sales Director at Hyve and Dirk Turek, Senior Research Analyst at CBRE to talk through the trends. Visit telehouse.net for more information

3 years ago

15 minutes

Making Connections

Meeting growing data demands

Data volumes are on the rise – and there are no clear signs of it slowing down anytime soon. Whilst the possibilities for organisations to engage with data are limitless, the sheer number of opportunities and volume of data itself can quickly become overwhelming. Research from Telehouse backs this up, finding that a third of enterprises have highlighted growing data volumes as a ‘serious problem’. So what do rising data volumes mean for enterprise IT and connectivity? And how can organisation...

3 years ago

11 minutes

Making Connections

The rise of hybrid IT: What’s driving demand?

Uncontrollable data volumes and pressure to keep a competitive edge can put enterprises under strain. Recent research by Telehouse found that a third of enterprises recognise data growth as a serious problem. The light at the end of the tunnel is most enterprises are realising and implementing a hybrid IT approach. In the race to the connected future, businesses that use a mix of traditional IT and cloud services can enable faster connections and greater flexibility. This podcast, featuring A...

3 years ago

17 minutes