Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
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Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Lee Sharma, an OB/GYN with a master's in conflict resolution. Lee shares her journey as a changemaker, from a pivotal C-section moment to transforming healthcare through teamwork, emotional intelligence, and women's health advocacy, offering tools for navigating conflict and fostering belonging.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dan Kendall, founder of Mission-Based Media and creator of health-focused podcast platforms like Health Podcast Network and Health Unmuted. Dan shares his journey from sales to championing high-quality health information through podcasting, driven by a personal connection to chronic illness and a passion for empowering patients with accessible, evidence-based content.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her interview with Dr. Kim Chan Ko, ophthalmologist and co-founder of Reset Ketamine. Kim answers FAQs on starting ketamine clinics, addressing licensing, safety, staffing, and balancing entrepreneurship with family life amid burnout.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her interview with Dr. Kim Chan ko, an ophthalmologist who transitioned from full-time practice to co-founding a ketamine clinic with her emergency physician husband. Kim shares insights on starting Reset Ketamine, using ketamine for chronic pain and depression, and empowering physicians to build autonomous practices amid burnout.
n this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Kim Chan Ko, a board-certified ophthalmologist who left academic medicine for a new path in ketamine therapy and physician education. Kim shares her story of navigating burnout, embracing personal growth, and redefining her identity as a multifaceted physician through coaching and creative ventures.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her conversation with Dr. Leslie Crawford, a board-certified emergency physician, Afghanistan combat veteran, and creator of the Stress Relief Survival Guide. Part two dives into making healthcare systems more sustainable for physician well-being, addressing burnout, and fostering personal resilience through mindfulness, fitness, and compassionate practice.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Leslie Crawford, an emergency physician, Afghanistan combat veteran, and author of the Stress Relief Survival Guide. Dr. Crawford shares her journey through COVID frontline challenges, military service, and burnout, revealing practical tools like the "battery technique" to manage stress and foster resilience in high-pressure environments.
Dr. Andrea Austin continues her two-part interview with Dr. Jillian Schmitz, past president of the American College of Emergency Physicians (ACEP). Dr. Schmitz dives into the complexities of surprise billing, the No Surprises Act, and the challenges of fair reimbursement in emergency medicine. She shares actionable advocacy steps, addresses misconceptions about ACEP, and offers a hopeful vision for accrediting emergency departments to improve care and practice environments.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Gillian Schmitz, to share her journey in emergency medicine, from military affiliations as a civilian to leadership roles, and discusses challenges like burnout, moral injury, and the evolving landscape of EM amid workforce shortages and policy changes.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Shannon McNamara, a simulation educator and emergency physician turned urgent care clinician. Drawing from her experiences in New York, Shannon shares her story of burnout, long COVID, and shifting careers while advocating for humanizing medicine through complexity science, team huddles, and innovative pathways for EM physicians.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin sits down with Michael Swartz, a fee-only financial planner, coach, and host of the Health and Wealthness podcast. Michael shares practical strategies for physicians to overcome the psychological burden of student loan debt, avoid burnout, and align their careers with their values. Through his expertise in financial planning and coaching, he empowers physicians to build a wealth-based mindset, enabling them to make bold, value-driven decisions that foster personal well-being and drive transformative change in healthcare.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin sits down with Stephen Berkeley and Anne Boland, seasoned change facilitators and hosts of the Forks in the Road podcast. Broadcasting from Australia, they share insights on leadership, self-awareness, and transforming dysfunctional healthcare teams into high-performing systems, all while navigating the complexities of moral injury and systemic change.
As an emergency physician, Dr. Andrea Austin sees the cracks in healthcare daily. In this episode of Heartline: Changemaking in Healthcare, she sits down with Dr. Scott Pasichow, an emergency physician, educator, and advocate, to discuss his work in transforming family leave policies, tackling Medicaid rollbacks, and reimagining physician advocacy through storytelling and teamwork.
As an emergency physician, I know the toll that healthcare’s challenges take. In this episode, I talk with Kim Downey, a physical therapist, three-time cancer survivor, and advocate for physician well-being. She shares her journey from patient to founder of Stand Up for Doctors, offering insights on gratitude, culture change, and collective advocacy to support doctors and patients alike.
As an emergency physician, I faced a soul-deep burnout. In this episode, I share a chapter from my book Revitalized, exploring how therapy, coaching, and vulnerability helped me navigate trauma and rediscover resilience. This is a guide for physicians seeking tools to thrive amidst personal and professional challenges.
In this episode of Heartline: Changemaking in Healthcare, I sit down with Dr. Diane Shannon, a physician turned wellness coach, to dive into the topic of physician burnout. We discuss the power of small changes, setting boundaries, and creating a safe space for communication - all essential strategies to prevent burnout and lead a fulfilling career in medicine.
As an emergency physician, I see the fallout from America’s drug pricing crisis every day. In this episode, I talk with pharmacist and innovator Dr. Vinay Patel about why medications cost so much, how Pharmacy Benefit Managers (PBMs) distort the system, and what he's doing to make prescriptions more affordable—for patients, employers, and independent pharmacies alike.
We’re trained to save lives, not read spreadsheets. But what happens when the business side of medicine starts making all the decisions? In this episode, Dr. David Norris breaks down how learning the language of finance and negotiation can empower physicians to protect their values—and their patients.
In Episode 103, ENT surgeon and podcast host Dr. Bradley Block opens up about the real reason he launched Physician's Guide to Doctoring: because communication was hard—and fixing it became personal. From struggling to connect with patients to becoming a national voice on doctor-patient dialogue, his story is as relatable as it is inspiring.
In episode 102, I sit down with Dr. Anita Bangale, a fellow emergency medicine physician who has expanded her career beyond the ER walls. We explore the concept of appreciative inquiry and how it can transform healthcare from within, focusing on what's going right rather than dwelling on the negatives.
Dr. Bangale shares her personal journey of rediscovering joy in medicine after experiencing burnout. She discusses the pivotal moment when she realized the need for change and how she embarked on a path of self-discovery and career diversification.
Key insights from our conversation include:
The importance of defining success on your own terms, rather than adhering to external expectations
How coaching education can lead to personal transformation and new career opportunities
The concept of "social prescriptions" and their role in healing and overall well-being
The power of ketamine therapy in treating severe anxiety and depression
Strategies for combating the loneliness epidemic, especially among healthcare professionals
Discover how to:
Recognize and address burnout by listening to what it's trying to teach you
Create a portfolio career in medicine that aligns with your passions and values
Implement small, manageable changes to increase social connection and combat isolation
Navigate the challenges of metric-driven healthcare while maintaining personal satisfaction
Explore unconventional conferences and networking opportunities to spark new ideas and connections
Dr. Bangale's journey from burnout to a thriving, multifaceted career offers inspiration for healthcare professionals seeking to practice medicine on their own terms. Her insights on social prescriptions, ketamine therapy, and the importance of community in healing provide a fresh perspective on the future of healthcare.
"There is so much power in being able to still practice emergency medicine or any field of medicine on your terms." - Dr. Anita Bangale
Join us for this thought-provoking conversation that challenges conventional career trajectories in medicine and inspires healthcare professionals to explore the full spectrum of possibilities in their field.
Connect with Dr. Anita Bangale:
Website
Instagram: @anita_bangale_
🎧 Thanks for tuning into Heartline: Changemaking in Healthcare!
Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals.
🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching.
Stay connected and keep making a difference:
✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system.
📱 Follow us on social: Instagram, LinkedIn & YouTube
📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram.
Follow Your Heartline and transform healthcare today!
Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
