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Flip Flops & People Ops (w/ Christie Hoffman)
Christie Hoffman
80 episodes
9 months ago
Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engageme...
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Management
Technology,
Business,
Careers
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All content for Flip Flops & People Ops (w/ Christie Hoffman) is the property of Christie Hoffman and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engageme...
Show more...
Management
Technology,
Business,
Careers
Episodes (20/80)
Flip Flops & People Ops (w/ Christie Hoffman)
An Important Update From Christie...
Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engageme...
Show more...
1 year ago
5 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
How to Properly Shop for HR Tech
Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech.Key Topics:Why you SHOULD survey employees and people managers to find problem statementsTurning problem statements into a shopping list...
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1 year ago
14 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
#1 Biggest Mistake to Avoid When Hiring
Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion. However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagem...
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1 year ago
22 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Turning IT into an HR Ally!
Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case! Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement!Key points:The things HR and IT h...
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1 year ago
11 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!)
Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your e...
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1 year ago
21 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Quick Update: I'm Onboarding... How Meta!
Pingboard has been acquired by Workleap! 🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience!I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it!In the meanti...
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1 year ago
7 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Why HR is NEVER a cost center!
In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” But hold up – let's dive deeper, shall we?Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes!This episode explains why HR is the U...
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1 year ago
22 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Keeping a Handle on Culture with a Small HR Team
In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after.Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a secret...
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1 year ago
25 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Using Recognition and Rewards to Strengthen Employee Bonds!
In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of acknowledging and rewarding employees. Discover how these simple acts elevate morale, ignite motivation, and weave a stronger, more cohesive team fabric.Together, we emphasize the pivotal role of training in fostering meaningful recognition and explore how...
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1 year ago
33 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Small Changes, Big Results: Transforming Your Workplace Habits for Success!
In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that SHOULD NOT be different in the workplace, but sometimes we don't have the incentives or facilities in place to enforce good habits consistently. We thought about how making 1 small change at a time (as cliche as it sounds) could lead to a wealth of posit...
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1 year ago
38 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
AI for HR - The Smartest Way to Drive Engagement!
In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic HR/PeopleOps role, now is your moment!Imagine having a dependable virtual assistant at your fingertips, flawlessly executing tasks without a single typo, armed with the expertise to streamline those less glamorous facets of your day-to-day.Discover how ...
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1 year ago
21 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Why (and how) to conduct STAY interviews
In today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essential to driving engagement and provide you with practical tips on how to handle them in a way that won't spook your employees. Learn the why, when, and how of stay interviews, helping you build stronger connections with your employees and ensuring ...
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1 year ago
14 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Survey Strategy Basics - The 3 types, cadence, and what questions to ask!
Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (Employee Net Promoter Score), Pulse Surveys, and Engagement Surveys...eNPS (Employee Net Promoter Score): eNPS is like the "temperature gauge" or benchmark of your organization's morale. I'll explain when to send it, what questions to ask, and how to int...
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2 years ago
23 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
The #1 Guaranteed way to drive engagement!
In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organization's size, industry, or revenue. The best part? It's surprisingly straightforward, and you can start implementing it today. Tune in to discover how you can create a more engaged tomorrow!Topics discussedGIVE THEM (the employee experience) CAKE!&...
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2 years ago
8 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
New Ways to Think about Inclusivity (ft. CPO Erica Rooney)
In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going to chat about why it's crucial not to forget about this, and why it can be a big deal if we do.Join us for some super interesting insights from Erica Rooney. She really knows how to create inclusive experiences, whether it's face-to-face or virtual, tha...
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2 years ago
28 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
How being a People First company Unlocks more revenue (and your sanity!) (with Daan Van Rossum)
In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first company is and isn't, and why it's the key to revenue, productivity, and a more engaged workforce! Plus the importance of managers because ohhhh no-no... you CAN'T drive engagement alone! Topics discussedWhat is a people-first companyWhat is a peopl...
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2 years ago
31 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
How to Hire For a Culture Fit
In today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and reveal whether a candidate's heart and spirit align with the beating pulse of your organization! Imagine a hiring process where resumes and checkboxes take a backseat, and instead, candidates are drawn to your organization like moths to a flame. Th...
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2 years ago
20 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Managerial Magic: A Deep Dive with My All-Time Favourite Boss
In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined.Topics DiscussedWhat it was like working with MattTRAIN YOUR MANAGERS TO COACH PEOPLE!The necessity of managerial trainingWhat are the important t...
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2 years ago
30 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Slack and Microsoft Teams are making your employees Crazy (your messaging app)
In today's episode, we talk about why messaging apps (Slack, Teams, etc.) are likely making your people NUTS. and having a substantial negative impact on productivity. But because we're all so used to it, we don't even realize how ridiculous it is. Burnout will never go away if people feel they can't finish their work. Re-train your people on this fixable, repetitive, daily part of the employee experience!Topics Discussed:- 35% of people report being interrupted 100 times a day! - H...
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2 years ago
9 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
What to do if your CEO doesn't take you seriously
In today's episode, we speak about how a lot of you lately say your relationship with the CEO is what gets in the way. My question back to empower and push you in the right direction is... what have you done to work on the relationship? I know there's a power imbalance, but in reality, they're waiting and wanting a person they can trust who can get a handle on disengagement. You can do small things to prove value and gain their trust so you can do what you were hired to do!Topics discussed:Wh...
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2 years ago
12 minutes

Flip Flops & People Ops (w/ Christie Hoffman)
Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engageme...