We continue our series of conversations about Artificial Intelligence and how it's changing the world around us. In today’s episode, Frances talks to an AI engineer at Google about the ins and outs of the newest crop of AI models and agents. Joining the show to give an insider’s perspective is Derek Egan. Derek is on the Vertex AI team at Google Cloud where he works on helping developers build generative AI-powered agents for their own applications. Derek is also a graduate of the David Eccles School of Business with a degree in Operations Management. David and Frances discuss the difference between models and agents, and why humans are still very much integral to the process. They address the strengths and weaknesses of these types of systems and the ways in which they might be used by organizations most effectively to help them work more efficiently. Derek speaks to the realistic worries of some AI critics and gives some of his own real-life examples of how AI agents help streamline his work life and personal life. Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.