Runaway thoughts and catastrophizing hobble conversations before they even begin.

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We disagree better when we understand the ways our mental models help and hinder us during conflict.

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One reason disagreements get messy is that people are on different train tracks and don’t know it. Here's how to fix that.

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Gravity problems make conflict resolution more difficult because they keep you stuck. Here’s how to recognize gravity problems when you see them, why they’re troublesome, and how to prevent them from hijacking resolution.

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For conflict in vital relationships, don’t overlook the conversation that comes before the problem-solving conversation (part 4 of 4).

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Stop a conflict's past from holding you fast (part 3 of a 4-part series).

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Our conflict hooks influence the conflicts we get into, how we react, and how stuck we get.

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The story we tell ourselves and others about a conflict isn’t the story of the conflict. It’s our story of the conflict. But what is it trying to tell us?

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Effective communication requires both sending and receiving skills. This communication tool will help you do both.

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How to lower the volume without fuss or drama and get the conversation back on track.

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In honor of his remarkable legacy, I’m replaying my 2020 story about Nobel Peace Prize laureate and former U.S. President, Jimmy Carter.

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Conflict can be detrimental to relationships, but it doesn’t have to be. What makes the difference?

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These phrases will help you introduce disagreement in a non-confrontational way.

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Help yourself think clearly, make better decisions, and keep impulses in check with these 11 mental tricks.

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How I form “provisional theories” that can influence the trajectory of a conflict.

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Do you seem like a bad listener when you disagree? Yes, you do, even when you’re an ace listener. Here's why.

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Good problem-solving process is like a reliable GPS, helping us navigate a difficult conversation coherently.

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Venting anger doesn’t help you calm down and increases aggression. So why is the venting myth still embraced? And what’s better?

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Here's an exercise to help you identify your conflict hooks and increase emotional agility during difficult interactions.

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Find part 1 here.

How knowing your conflict hooks helps reduce conflict in your life.

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One of the best ways to increase emotional agility in conflict is to recognize and manage your conflict hooks.

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