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DENTOLOGY - The Business of Dentistry
Andy Acton and Chris Strevens
201 episodes
6 days ago
Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!
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All content for DENTOLOGY - The Business of Dentistry is the property of Andy Acton and Chris Strevens and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!
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Business
Episodes (20/201)
DENTOLOGY - The Business of Dentistry
The Dentology Podcast Journey – Thank you from Andy & Chris

In this short and final message, Andy and Chris take amoment to say a sincere thank you to everyone who has supported Dentology.

What began during the COVID lockdowns, inspired by the riseof Clubhouse conversations, has grown into something far beyond what any of uscould have imagined - over 200 episodes filled with inspiring stories, honestconversations, and unforgettable guests.

From Andy and Chris: ‘thank you for listening, forsharing, and for being part of something special.’

Here’s to the next exciting project!

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4 months ago
6 minutes 19 seconds

DENTOLOGY - The Business of Dentistry
Stephen Hancocks - Legacy, Leadership & The Power of Story E200

THE CURTAIN CALL....

Welcome to a very special milestone edition of Dentology -our 200th, and final, episode.  To mark the occasion, Andy and Chris chat with a guest who epitomises wisdom, longevity, and impact in the dental profession – Dr Stephen Hancocks OBE.

A dentist, publisher, speaker, and storyteller, Stephen hasspent over 20 years as the Editor-in-Chief of the BDJ Portfolio, shaping thewritten voice of British dentistry. He was awarded an OBE in 1997 by HerMajesty Queen Elizabeth II for services to the dental profession – an honourfew in the field receive.

In this celebratory episode, Stephen talks about his earlylife and what set him on the path to dentistry, as well as how his globaltravels and long editorial career have influenced his thinking. He shares howhe’s balanced clinical credibility with publishing leadership and reflects onthe changes – and constants – in dentistry over the decades.

He also talks about his MA in Advanced Theatre Practice, hislove of storytelling, and how the art of performance has shaped his writing,speaking, and perspective on the profession and talks about the moment hereceived his OBE.

Stephen offers thoughtful insight on several topics thathave been discussed previously on the podcast, including:

  • The power of community in overcoming professional isolation
  • The role of journalism in tackling mental health
  • How publications can support financial literacy
  • The balancing act of authenticity and branding
  • The future of sustainability in dentistry
  • And what it takes to succeed in entrepreneurial andnon-clinical ventures


Stephen Hancocks is a very fitting guest for our 200thepisode - this is an inspiring conversation with one of dentistry’s most influential and eloquent voices.

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4 months ago
1 hour 6 minutes 47 seconds

DENTOLOGY - The Business of Dentistry
Shalin Kapoor - Life is a Journey E199

In this episode of Dentology Andy and Chris arejoined by Dr Shalin Kapoor - dentist, entrepreneur, and pioneer.

A graduate of Guy’s Hospital, Shalin talk about how theirrelationship began, their early career paths, and what led them to take theleap into practice ownership with the creation of their first New York DentalOffice (NYDO) practice in the early 2000s.

They talk about the string of successful squats they havecreated over the years and explain how they have managed to balance businessgrowth with family life, and how working so closely together has requiredboundaries to carve out non-dental time.

The couple have also played a long-standing role in publicdental health by supporting the NHS 111 dental line, offering advice and triageduring out-of-hours care. They share what a typical day looks like at thecentre and why it continues to be an important part of their work.

Finally, Shalin talks about his recent diagnosis with ADHD anddiscusses how this discovery has impacted his routines and how it has given himnew insight into his strengths, challenges, and the way he approaches business,dentistry, and life.

Topics:

-         How did you meet?

-         Is there dental history in your families?

-         Tell us about your early career paths.

-         Explain about setting up your first New York Dental Office back in theearly 2000’s

-         Did you also see yourselves being principals?

-         What was the driver to create your own practice?

-         Did you have your family at this time and how did you manage all of this?

-         How many squats have you created over the years?

-         For many years you’ve both provided support on the 111-support line ondental issues – when did you start this?

-         What does a typical day at the 111 centre look like?

-         How do you manage working together and ensure you separate work andfamily time?

-         Shalin: tell us about your recent diagnosis with ADHD – did this come asa surprise, or did it make sense?

-         What was the spark to get tested?

-         How has this impacted your daily routine?

-         Have you had other dentists reach out to you as they’ve identified traitsin themselves?

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4 months ago
46 minutes 58 seconds

DENTOLOGY - The Business of Dentistry
Rahul Doshi - The Cosmetic Pioneer E198

In this episode of Dentology Andy and Chris are joined by atrue innovator and leader in UK dentistry - Dr Rahul Doshi.

A former practice owner, renowned cosmetic dentist, and nowa highly sought-after Strategic Profit Coach, Rahul has spent his careerblending clinical excellence with business acumen. From his early days as anassociate to his role as Clinical Director at Dentex Healthcare, his journey ispacked with insight, impact, and transformation.

Rahul chats about his childhood and shares his experiences fromdental school, his leap into practice ownership, and how he came to be one ofthe pioneers of cosmetic dentistry in the UK.

He talks about his work as founder of The Advanced TrainingInstitute, where he helped shape the way interdisciplinary dentistry ispractised today, and reflects on his time as the resident dental expert on Channel4’s 10 Years Younger, helping to bring dentistry into the public eye.

Beyond the surgery, Rahul has made major contributions tothe profession - as President of the BACD, a founding board member of the BAPD,a Dentex clinical director, and a judge for the industry’s most prestigiousawards. He talks about his transition into coaching and consultancy alongsidehis wife Bhavna, and the practical steps practices can take to improve theirprofitability and performance.

He shares his thoughts on growth, mindset, and whether theincreasing focus on the business side of dentistry is a good thing for the nextgeneration.

Topics:

-        Was there a time you can look back on yourchildhood and say this is why I am the person I am today?

-        Is there a family history of dentistry orhealthcare that laid the path before you?

-        Which dental school did you go to and what wasyour experience like back in your day?

-        Talk us through your career highlights from yourfirst associate position through to being Clinical Director at DentexHealthcare?

-        Explain more about being a founder of TheAdvanced Training Institute

-        Where did you get your training and zest forthis aspect of dentistry which is so mainstream today?

-        Tell us about being the dental expert on Channel4’s 10 Years Younger

-        Was this a good move for exposure and business?

-        Your non-clinical contributions to dentistry - Presidentof the BACD, a Private Dentistry and Dental Industry Awards judge, foundingboard member of the BAPD, and clinical director at Dentex.

-        Do you enjoy the business side of dentistry asmuch as the clinical side?

-        Is there a shift in dentistry for youngerdentists to get more involved on the business side earlier on in their careers?

-        Is this a good thing?

-        Working alongside your wife Bhavna

-        What are the quick wins for many practice ownersto boost their profitability?

-        What does growth mean and look like to you?

-        What worries you about the future of dentistry?

Show more...
5 months ago
51 minutes 53 seconds

DENTOLOGY - The Business of Dentistry
Aalok Y Shukla - How to Implement AI E197

In this episode of Dentology Andy and Chris sit down with atrue pioneer at the intersection of dentistry and technology – Aalok Y Shukla,CEO of Implement AI.

Aalok looks back at his early years and tells Chris and Andyabout qualifying from King’s in 2003, and then how he spent over a decade inclinical practice, including more than seven years running Alkali DentalStudios – where his interest in using digital tools to elevate the patientexperience began to take form.

He talks about the launch of Instant Dentist inOctober 2019, a digital dental wellness platform providing remote screeningsand consultations, and his currently role heading up ‘Implement AI’ – guidingbusinesses, including dental practices, on how to embrace AI solutions inpractical, meaningful ways.

He answers a series of rapid-fire questions about AI and explainsclearly how he believes AI can genuinely improve care, streamline systems, andwhy it might also raise patient expectations.

 

Topics:

·        Tell us about your early years, includingqualifying from Kings in 2003 and being a practice owner until 2016.

·        Were you always interested in leveraging thedigital side of dentistry to enhance the patient experience?

·        Explain more about Instant Dentist – a digitaldental wellness platform which enabled remote screening & consultations.

·        Is it true that AI can think and feel just likea human?

·        Will AI eventually replace all human jobs and wewill have mass unemployment?

·        Is AI inherently biased and dangerous, no matterhow it is built?

·        Can anyone build an AI that could beworld-changing – is it a bit like the wild west?

·        Does more data always make an AI system smarter?

·        What do we need and what’s the start point inassessing where AI can truly add value and not be a trendy bolt-on?

·        What are the opportunities for dentists toimprove care?

·        Is AI leading to increased patient expectations?

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5 months ago
47 minutes 46 seconds

DENTOLOGY - The Business of Dentistry
Maggie Andi - The Dentrepreneur E196

In this episode of Dentology, Andy and Chris chat to MaggieAndi – a holistic dentist, practice principal, mother of three, and founder ofthe global Kids Go Free movement.

Maggie chats about her childhood and her early years as adentist after qualifying at just 22. She credits her mentor, Dr NariMansukhani, for igniting her love for the profession and talks about how hisinfluence shaped her career from the very beginning.

From her first roles in dentistry to becoming principal ofMill Hill Dental Practice – a surgery with over 110 years of history – Maggie talksabout her journey, including the challenges of balancing motherhood andbusiness ownership in a demanding profession.

Digital dentistry has played a major role in Maggie’spractice, recognised in 2024 when she won Best Practice for Digital Innovationand Clinical Excellence. She chats about how digital tools fit alongside herholistic approach, and what more needs to be done to integrate lifestyle,mental health, and oral care into mainstream dentistry.

Finally, she explains about her Kids Go Free initiative – apowerful movement she launched in 2020 to tackle the growing crisis inchildren’s access to dental care, aiming to enlist 5,000 dentists worldwide toopen their doors to young patients.

 

Topics:

-         Tell usabout your childhood - was there a time you can look backon your childhood and say this is why I am the person I am today?

-         You qualified as a dentist as just 22 and credit your mentor Dr NariMansukhani - what did Dr Nari say which made dentistry so compelling?

-         What was your career pathway from qualifying in 2003 through to owning MillHill Dental Practice?

-         When did you start your family as this can be a hugely challenging partof dental careers for women?

-         Did you get on board with digital revolution quite early on and how doesthis integrate with your holistic approach to dentistry?

-         Is there enough being done around holistic dentistry and what are thebarrier to this being a more mainstream conversation?

-         Tell us about your Kids Go Free movement

-         How is it going and how dire is the situation for kids to get access todentistry?

-         You are clearly very entrepreneurial – where does this come from and whatdrives you to keep innovating?

-         What is your secret to finding time to do so much but also be so presentwith your family?

Show more...
5 months ago
48 minutes 49 seconds

DENTOLOGY - The Business of Dentistry
Rasnaam Tiwana - Constantly Adapting E195

In this episode of Dentology Andy and Chris are joined by Rasnaam Tiwana, Founder and CEO of Dentstock, a procurement service helping independentpractices and dental groups streamline how they purchase supplies.

Rasnaam chats about his early life, family background, whatultimately led him into the world of dentistry and who supported him early on.

He shares how the unique pressures on principals – jugglingclinical work with business demands – sparked the creation of Dentstock duringthe pandemic. He explains how the service works, how much time it saves, andwhy supply chain efficiency remains such a sticking point for so manypractices.

Finally, Rasnaam reflects on what stops some principals fromembracing change – whether it’s mindset, leadership, or tech literacy – andwhat it really takes to help practices thrive in a fast-evolving sector.

 

Topics:

-         What were your early years were like?

-         Are there medics or dentist in your family tree?

-         Before dentistry what did you career comprise of?

-         So how did you get into dentistry?

-         When you started indentistry who was kind to you?

-         What role did you play at Bespoke Smiles?

-         What did this insight to dentistry reveal about the challenges independentpractices face?

-         Do you feel that it is getting harder for independent practice owners tothrive?

-         What sparked the flame for Dentstock?

-         Can you talk us through how Dentstock helps practice owners with theirpurchasing of supplies?

-         Why is it do you think that some practices struggle to embrace changewhile others adapt and thrive?

-         Is it down to mindset, leadership, or just the comfort of sticking towhat’s familiar, even when it’s inefficient?

-         Is there a lack of tech understanding?

Show more...
5 months ago
49 minutes 11 seconds

DENTOLOGY - The Business of Dentistry
Raj Rattan - Dedicated to Dentistry E194

In this episode of Dentology Andy and Chris chat to one ofthe most recognised and multifaceted figures in UK dentistry – Dr Raj Rattan MBE.

With a career that spans clinical dentistry, practiceownership, policy advising, writing, international speaking, and his currentrole as Dental Director, Raj truly embodies the idea of a portfolio career.

Raj talks about why he chose dentistry, the memory of hisfirst patient, and his entrepreneurial drive that led to running threepractices.

He reflects on the evolution of his career – how philosophy,mentoring, and policy have all played a part - and shares what mentoring reallymeans to him, and the importance of being supported early in your career.

He also talks about his MBE for services to dentistry, arare and prestigious recognition, and what it was like to step into the Palaceto receive the honour.

Topics:

-         Tell usabout your background and childhood

-         Why dentistry?

-         Do youremember your first patient?

-         Did youalways see yourself as a practice owner and dental entrepreneur?

-         You describe yourself having a ‘portfolio career’ – is this stillpossible in dentistry today?

-         Who was kind and mentored you at the beginning of your career?

-         Talk us through the day you visited the Palace to receive your MBE award

-         What is the current mood of the profession? Are you worried about it?

-         What was the draw to magic & the Magic Circle for you?

-         Who is your favourite magician?

-         What are the most important skills for an entrepreneur to have?

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6 months ago
52 minutes 38 seconds

DENTOLOGY - The Business of Dentistry
Tejal Doshi - Coming Back Stronger E193

This week Andy and Chris chat to Tejal Doshi.

Tejal is an associate dentist and a podcaster, and while shemay not be a practice owner, her story resonates with so many in the profession– especially those navigating the early years of their career.

In this episode, Tejal chats about the key moments thatshaped her journey, her career in dentistry and the highs and challenges oflife as an associate.

She speaks openly about the times she’s felt overwhelmed andon the brink of burnout, and how a sabbatical in 2022 helped her to reset.

Finally, she tells Chris and Andy about the podcast sheco-hosts with her sister, celebrating their shared heritage and bringingcultural stories to life.

 

Topics:

-         Tell usabout your childhood

-         How was your time atdental school?

-         What was your VT time in Berkshire like?

-         When youstarted in dentistry who was kind to you?

-         What ledto you taking a short sabbatical in 2022?

-         What did you do with this time out?

-         What do you think your life would look like without this break?

-         Is this a pandemic in dentistry?

-         Do you see loneliness in dentistry?

-         Where does this loneliness and lack of willingness to be open and supportothers come from?

-         Tell us about the podcast you host with your sister

Show more...
6 months ago
41 minutes 1 second

DENTOLOGY - The Business of Dentistry
Catherine Rutland - Beyond the Surgery E192

In this episode of Dentology Andy and Chris arejoined by Catherine Rutland, a leading figure in UK dentistry whose career hasspanned clinical care, business leadership, and national policy.

As Clinical Director for Simplyhealth and Denplan, and Director of Policy and Research for the Association of Dental Groups, Catherinebrings a wealth of insight into both the strategic and practical sides of theprofession.

Catherine chats about her early life, including her timespent living in Kenya, and how those experiences helped shape who she is today.

From studying at Leeds to her hospital years in Newcastle,and nearly two decades as a partner in a private practice in Berkshire,Catherine reflects on the lessons learned at each stage.

She also talks about her current role and considers how thebusiness of dentistry is evolving.

Finally, she shares her thoughts on the shift in partnershipmodels and how her role has changed over time.

 

Topics:

·          Tell us about your childhood and early years living in Kenya

·          You went to Leeds University – what was this like?

·          You were a House Office and then SHO in Newcastle – what did thishospital experience teach you?

·          How was your experience as a partner in private practice for 19 years?

·          What does your current role encapsulate?

·          Is there an overlap between the business and clinical aspects of thebusiness?

·          Do you miss treating patients?

·          How has SimplyHealth changed over the past 15 years?

·          You were also awarded a Fellowship of the College of GeneralDentistry in 2023 – so clearly a lifelong learner?

·          What is the mood among the UK dental corporate market at present?

·          If you can take only one learning from across yourvaried dental career - what is it?


Show more...
6 months ago
49 minutes 42 seconds

DENTOLOGY - The Business of Dentistry
James Goolnik - Chasing Optimal E191

This week’s guest is someone who has continually pushed the boundaries of what dentistry can be – a clinician, an author, a leader, and an innovator – James Goolnik.

James is the recent founder of Optimal Dental Health inMarylebone, past president of the British Academy of Cosmetic Dentistry (BACD), head judge of the Private Dentistry Awards, and author of ‘Brush andKick Sugar’.

In this episode, Chris and Andy chat to James about hisearly years and the childhood influences that shaped his path, before moving on to discuss how he found dentistry and whether it was love at first sight or something he grew into over time.

James reflects on founding Bow Lane Dental Group tolaunching his latest venture, Optimal Dental Health.

He talks about his passion for changing the narrative aroundsugar and shares more on some of the insights that have shaped his book and led to his new practice model – one that integrates dentistry with nutrition, health coaching, myofunctional therapy, and psychotherapy.

He also chats about his trailblazing work in cognitivehealth. As the first and only UK dentist trained in the RECODE 2.0 Bredesen protocol for Alzheimer’s, James is leading the charge into new territory for the profession.

Topics:

-         Tell usabout your childhood.

-         Why dentistry?

-         Did you love it from dental school, or have you grown to love it?

-         What was your career path up to the point where you founded Bow LaneDental Group?

-         What was the inspiration for writing your book?

-         How has the food industry seduced us to love sugar so much?

-         What’s the safe alternative?

-         What was the inspiration for your latest venture, Optimal Dental Health?

-         How do the services offered join together to bring about optimal dentalhealth?

-         What are some of the high-level connections between the mouth and bodythat will come as a surprise to some?

-         Tell us about being the first and currently the only UK dentist to beRECODE 2.0 trained to use the Bredesen protocol to help treat Alzheimer’s andreverse cognitive decline.

-         What was the thinking behind this extension to your professionqualifications?

-         Is there a need to get more dental care professionals to ask more dietand lifestyle questions?

Show more...
6 months ago
1 hour 2 minutes 1 second

DENTOLOGY - The Business of Dentistry
Rana Al-Falaki - Nailed It E190

In this episode, Andy and Chris are joined by someone whobrings a powerful blend of clinical expertise, entrepreneurial grit, and boundless energy to the world of dentistry – Dr Rana Al-Falaki.

Rana is a specialist periodontist, an Optimal PerformanceStrategist, and the founder of MedDent – the Leadership and Wellbeing Academy.

She’s also recently launched Breathe Dental Wellness – a name that already tells you a lot about her mission to bring balance and purpose into the profession.

From being nudged into dentistry by her parents, to buildingand selling two specialist practices, to managing chronic illness and transforming that experience into a wellbeing movement – Rana’s story is nothing short of inspiring.

She chats about her childhood and family life, some of herbig career decisions made at a very young age, her time at Barts, and her journey from startup to practice ownership of 2 specialist practices and finally, her decision to sell.

She also talks about the NAIL-IT system – the framework shecredits for helping her through tough times – and her vision behind MedDent.

 

Topics:

-         Can you give us some context and tell us what your childhood was like andfamily life?

-         Were you a willing party or were you pressganged into dentistry?

-         Tell us about some of your big career decisions.

-         Do you think young people have the necessary maturity or need ‘a push’ inthe right direction given the scale of this decision?

-         You went to Barts? Was this an enjoyable experience?

-         Who inspired you to follow this specialism?

-         Tell us about setting up two specialist practices in 2004 and 2009 and sellingto Dentex in 2018.

-         What was this journey from squat to exit like?

-         What was the driver to sell?

-         You credit the NAIL-IT system for getting you through tough times – whatis this?

-          You are the founder of MedDent,the Leadership & Wellbeing Academy.

-         What is the mission behind this venture?

-         Tell us about Breathe Dental Wellness – is this part of MedDent?

Show more...
7 months ago
47 minutes 47 seconds

DENTOLOGY - The Business of Dentistry
Steve Davey - Marketing from the Inside Out E189

In this episode, Andy and Chris are joined by Steve Davey,practice growth and marketing consultant. Steve has over three decades of marketing expertise and followed afascinating journey that’s taken him from the leafy suburbs to the heart ofDevon, and from broader healthcare to a powerful niche within dentistry.

Steve chats about the early influences that shaped hiscareer and the marketing truths he’s uncovered that most still overlook. With acareer that spans both offline and digital worlds, Steve shares what’s changed– and what’s stayed the same – in the ever-evolving marketing landscape.

He also talks about how he found himself working with dentalpractices, how they can grow by focusing on their existing patient base, andwhy clear aligner marketing might just be the most crowded space of all.

Plus, he also reflects on some of the current challenges indentistry… and there’s a bit of sports chat too.

 

Topics:

-         Tell us about your early years.

-         Why did you move to Devon? What was the attraction to leave the leafysuburbs?

-         What’s the one marketing thing you’ve figured out that most othersprobably haven’t?

-         What has changed and what has stayed the same over this period?

-         Are the broader healthcare needs the same as dentistry?

-         How did you find yourself in the niche of dentistry?

-         What’s your view on online vs offline marketing?

-         From a marketing perspective is clear aligners a niche that isultra-competitive and challenging?

-         In which ways do you help dental practices?

-         Is there a trend in dentistry to attract new patients, and not givingattention to the 000’s they have already registered?

-         Can most practices meet their growth goals through organic growth fromtheir existing patient base?

-         From a dental viewpoint - what are you worried about at present?

-         Which is your sport of choice?

Show more...
7 months ago
39 minutes 29 seconds

DENTOLOGY - The Business of Dentistry
Adam Nulty - Next Level Digital E188

Andy and Chris chat to Dr Adam Nulty in this latest episodeof the Dentology podcast.

Adam, a true pioneer in digital dentistry, is a highlyexperienced clinician with a special interest in Restorative & AestheticDentistry, Digital Dentistry and Implantology and has been at the forefront ofadvancing technology in dentistry, shaping the way modern practices operatetoday.

In this episode, he chats about his journey - from growingup in a household with a dentist father to becoming a leader in digitaldentistry. He explains what first sparked his passion for digital workflows,the impact of digital transformation on patient care, and how his vision led tothe creation of the International Digital Dental Academy (IDDA), the IDDA Lab,and an R&D centre.

Beyond his clinical expertise, Adam is also an innovatorwith patents on several dental products and shares more about hisentrepreneurial mindset, the key skills he believes every business owner shouldmaster, and what truly makes him happiest.

 

Topics:

-         Tell us about your childhood and what family life in the Nulty householdlooked like?

-         You father was a dentist – were you always destined to follow this path?

-         Where was digital dentistry at the time you qualified?

-         What was the spark that excited you about the application of digitaldentistry and it’s future impact?

-         What is the biggest impact the digital transformation of dental practiceshas had to improve patient outcomes?

-         Is your personal obsession with digital dentistry the driver to createthe International Digital Dental Academy (IDDA)?

-         How does this differ from other (digital) labs?

-         You’ve also create the KISS workflow – what is this?

-         What was your journey from qualification through to owning Dentist On THEROCK & Digital Smile Studio?

-         Would you do it the same again?

-         What is the oneactivity you do that makes you the happiest?

-         Which is the criticalskill to master as an entrepreneur?

Show more...
7 months ago
58 minutes 24 seconds

DENTOLOGY - The Business of Dentistry
Bilal Ahmed - Rethinking Tax E187

In this episode of the Dentology podcast, hosts Andy and Chris chat to Bilal Ahmed, a chief accountant with a passion for financial literacy and a knack for breaking down complex money matters.

Bilal shares his journey from growing up in a family business to navigating the complexities of accountancy and eventually finding his niche in the dental industry.  

He chats about the state of financial literacy in dentistry - why so many professionals struggle with managing personal finances, tax planning, and budgeting, and why these crucial skills aren’t taught in schools or even business education. He also shares some of the financial pitfalls he’s seen dentists fall into and how a shift in mindset can turn tax from a burden into a tool for growth.

With a strong presence on social media, Bilal has also built a reputation for making accountancy engaging and accessible. He explains more about his strategy for educating and demystifying financial topics online and discusses the balance between being data-driven and running a business with human intuition.

Topics:

-         Tell us about your childhood

-         What was it aboutnumbers that inspired you to go deep and study accountancy?

-         How did you happen upon the dental niche?

-         What is your strategy with social media?

-         What is your view on the general levels of financial literacy?

-         Why is there such a lack of emphasis on manging your personal finances, how much tax will I pay, how much should I save, how do I budget and so on? In schools, dental schools, even business education.

-         You must have seen some horror stories over the years, what pitfalls do dentists fall into?

-         Discussing money and numbers tends to be a private matter in the UK, is this part of the issue with people getting into troubles?

-         Tell us about the 3 principles your practice is built on?

-         Does this purely apply to tax or general business advice?

-         What is the crossover between being completely data-driven and the person running the business?

-         What are the practical ways for dental professionals to shift from reactive to proactive planning?

-         Is there a cultural mindset shift needed to not see tax not as a burden but as a natural part of a well-planned and thriving business?

-         What keeps you busy away from work?

Show more...
7 months ago
55 minutes 8 seconds

DENTOLOGY - The Business of Dentistry
Kunal Thakker - Building Tooth Club E186

In this episode of the Dentology podcast, Kunal Thakker, CEOand founder of Tooth Club, shares more on his entrepreneurial journey in dentistry.

He discusses the influence of his upbringing, the lessonslearned from his career to date, and his transition from a high-pressure investment banking career to building a dental group.

He discusses the complexities of growing a dental businesswhile maintaining a strong company culture and emphasises the importance of kindness in leadership, the challenges of outgrowing team members, and the unique perspective he brings as a non-dentist owner.

Finally, he considers where he sees dentistry going over thenext 5-10 years and shares insights on learnings from influential figures and the importance of industry success stories.

 

Topics:

-        Can you tell us about your upbringing and early family life?

-        Working in investment banking - did your education route lead you downthis path?

-         How did this world set you up for starting a dental group?

-         Are there core behaviours that universally apply and things all businessowners could learn from this sector?

-        What did the plan look like for Tooth Club before you started?

-         What do you have to obsess about when scaling a business?

-         Who was kind to you when you first came into dentistry?

-         Where do you see dentistry going over the next 5-10 years?

-         How do you balance work and business commitments?

-         What is non-negotiable in your personal diary?

-         If you got your time again, would you do Tooth Club differently?

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7 months ago
51 minutes 43 seconds

DENTOLOGY - The Business of Dentistry
Andy & Chris - Money Makes the World Go Round E185

In this episode, Andy and Chris delve into the critical roleof money in the dental profession, emphasising the importance of understanding cash flow versus profit.

They discuss common misconceptions among dentists regarding financial management and the necessity for financial literacy to ensure the sustainability of dental practices.

The conversation highlights the need for dentists to analysetheir financial data regularly and to be comfortable discussing money within their teams.

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8 months ago
17 minutes 47 seconds

DENTOLOGY - The Business of Dentistry
Simon Chard - Evolving: Parla and the Dental Growth Retreat E184

In this episode of the Dentology podcast, Dr. Simon Chardreturns to discuss his journey with Parla, a sustainable oral care brand, and the challenges and triumphs of being a startup founder.

He reflects on his experience on Dragon's Den, theimportance of sustainability in the dental industry, and the connection between oral health and overall wellness.

Simon talks about what has happened with Parla in the past two years (he was a previous guest with us back in March 2023) and chats about plans for the future.

He also explains about the Dental GrowthRetreat aimed at addressing mental health issues in dentistry, what drove him to lead this initiative and what the inaugural event was like.

 

Topics:

- Update us on Parla

- Your experience on Dragon’s Den: Do you still stand byyour decision to not take the money?

- You are now a Cert B business - to the uninitiated what does this mean?

- What else has happened at Parla in the past 2 years?

-  Is the mainstream competition catching up?

- Does the life of a founder always feel like ground zero or do to feel the gains?

- Tell us about the Dental Growth Retreat

-  What drove you to lead this initiative?

- What was the inaugural event like?

- How do you keep in touch with your own risk ofburnout?

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8 months ago
36 minutes 4 seconds

DENTOLOGY - The Business of Dentistry
Yewande Oduwole - From Challenges to Triumphs E183

In this episode of the Dentology podcast, Dr. Yewande Oduwole shares her inspiring journey into dentistry with hosts Andy and Chris.

She discusses the influence of her family, her academic achievements, and the challenges she faced in her pursuit of a dental career.

She talks about her time at dental school, her student scholarship from the Afro-Caribbean Dental Association and how this then led her to embarking on a project in Ghana to provide free dental care and oral health education to communities, schools and orphanages.

She also talks about clinical work and the support she now does with the dental student community.

Finally, she shares her secrets to successfully balancing her clinical work alongside her growing social media presence and considers her aspirations for the future.

Topics:

-  Have you always been ultra-positive and was this instilled in you as a child?

-  Was there a time you can look back on your childhood and say this is why I am the person I am today?

-  How was this in terms of helping you build resilience for what can be a brutal world?

-  Which dental school did you go to and did you enjoy the experience?

- Tell us about your student scholarship from the Afro-Caribbean Dental Association in your third year of dental school.

- Tell us about the project in Ghana to provide free dental care and oral health education.

- Was something missing from your dental school experience that led you down a path of giving back to the student community?

- How disruptive was Covid for you as someone just finishing their training?

-  What does your typical week look like now?

- How has social media helped you connect with patients and the profession?

-  Any downsides?

- What does the future hold for you – ambitions on the business side of dentistry? Ownership?

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8 months ago
49 minutes 21 seconds

DENTOLOGY - The Business of Dentistry
Cat Edney - The Modern Therapist E182

This week Chris and Andy chat to Cat Edney, multi award winning Dental Therapist, about her career journey becoming a dental therapist.

Cat explains more about the training she undertook to qualify, how a therapist role differs to a hygienist, and the current challenges and barriers faced in the profession.

She talks about access to dental training opportunities, the creation of her course, 'The Modern Therapist’, a hands-on course designed to inspire, support and drive dental therapy in practice, and how the UK compares with other countries in Europe and further afield.

Finally, she chats about the challenges dental therapists face in practice, including barriers to ownership and access to funding, and whether it is popular career choice and given the recognition to the extent it should.

 

Topics:

-  What’s your family tree? Where did your childhood take place?

- When did you know that dentistry was a career path for you?

- Did you consider other options?

- How do you qualify as a dental therapist?

- How is a therapist different from a hygienist?

- Do you earn more money than a hygienist?

-  Can you own a practice as a therapist?

- What treatments can you deliver that routinely dentists do?

- Has it been easy for you to get recognition in dentistry and do practices (generally) value therapists and maximise their skills in practice?

- What does work in a direct access dental therapy led role look like in practice and how does it benefit the business and patients?

- Tell us about your course, The Modern Therapist.

-  How do we compare with our European friends or countries further afield?

-  Is it becoming a more popular career choice or it is still not being recognised to the extent that it should be?

- If you could go back in time, where would you go, and would you change anything?

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8 months ago
54 minutes 56 seconds

DENTOLOGY - The Business of Dentistry
Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!