Let me tell you about a sound. It’s the incessant, chirping ring of your business phone, a sound that, at first, was the sweet music of success, but has now become the soundtrack to your own personal hell. You’re a builder, a creator, an entrepreneur. You are the CEO, the head of marketing, the lead salesperson, and, most exhaustingly of all, you are the entire customer service department. And you are drowning. You are drowning in a sea of missed calls, of voicemails you haven’t had time to l...
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