What does person-centred support really look like in the NDIS? And how do we ensure identity comes before diagnosis?

In this powerful NDIS Unpacked panel hosted by Wise Healthcare in Bayswater, James Loveday leads a raw and honest discussion with:

Teisha Rose – Social worker, former NDIS auditor, business owner, and lived experience with MS & cancer

Pieta Manning – Parent of a young NDIS participant and experienced provider

Jacinta Simpson – NDIS participant, mental health advocate, and lived experience with DID

This conversation unpacks what it truly means to provide individualised, respectful, and human services—beyond forms, funding streams, and surface-level care.

🔥 Topics explored include:

🧠 Identity before diagnosis

🤝 Trauma-informed engagement and trust

📋 Support plans vs real-life context

🗣️ Language, tone, and assumptions in provider communication

📆 Why cookie-cutter day programs are failing modern participants

From honest experiences with audits, service failures, and diagnosis assumptions—to powerful reflections on autonomy, support, and human connection—this session is a must-watch for NDIS professionals, support workers, and business owners serious about doing things better.

📍 Recorded live in Bayswater | Oct 2025

🎙️ Hosted by Wise Healthcare | Facilitated by James Loveday

🎧 Care Chronicles is also available on:

Spotify | Apple Podcasts | iHeartRadio | Amazon Music

🔔 Subscribe for more unfiltered talks and upcoming episodes from the Care Chronicles.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this powerful podcast episode, Bobby Singh sits down with long-time disability advocate and sector leader James Loveday for an unfiltered conversation on the evolution of the NDIS, the forgotten roots of the disability movement, and the real challenges facing providers today.

🎙️ Recorded in Ballarat, this episode goes beyond day-to-day operations and dives into the deeper purpose behind why we do what we do in the disability space.

✅ The tension between social and medical models

✅ What today’s providers can learn from movement history

✅ Regional and rural realities in service delivery

✅ Gaps in cultural understanding and provider responsibility

✅ Building safe, inclusive spaces for complex participants

✅ Ethics, business growth, and community accountability

✅ James’ personal story, insights, and bold truths

💬 "We need to remember what the disability movement fought for—because we’re still shaping what comes next."

This is a must-watch for anyone in the NDIS sector who wants to grow with integrity, challenge outdated systems, and lead with purpose.

📞 1300 WISE HC

📧 hello@wisehealthcare.com.au

#JamesLoveday #BobbySingh #WiseHealthcare #NDISLeadership #NDISRealTalk #DisabilitySector #SocialModel #NDISHistory #BallaratNDIS #DisabilityAdvocacy #InclusiveCare #EthicalBusiness #NDISCommunity #NDISGrowth #NDISReform

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this powerhouse episode of the Care Chronicles Podcast, host Bobby Singh sits down with Con Sotidis, founder of Social Selling Warrior, to unpack the untapped potential of LinkedIn—especially for providers, BDMs, and entrepreneurs within the NDIS sector.

From 35+ years in finance to support coordination and plan management, Con shares his unique journey into the disability space—and how his lived experience as a parent combined with his corporate background has shaped his approach to connection-building in the sector.

Together, they explore how LinkedIn is not just a platform for job seekers, but a powerful tool for business growth, lead generation, referral networks, and personal branding—something most NDIS providers and professionals aren’t using to its full potential.

🚀 Inside this conversation:

🔹 Why your LinkedIn profile is your modern business card

🔹 What not to write in your title (and why)

🔹 The Social Selling pillars for creating value before pitching

🔹 How to get discovered by your ideal audience—without paid ads

🔹 A Google Search trick to find the right people on LinkedIn

🔹 The journey from a handshake to a hug: nurturing digital relationships

Whether you’re a startup provider, a support coordinator, or a BDM trying to grow your network—this episode will give you practical tools to build a magnetic presence online and drive genuine connection.

🎧 Care Chronicles is also available on:

Spotify | Apple Podcasts | iHeartRadio | Amazon Music

🔔 Subscribe for more unfiltered talks and upcoming episodes from the Care Chronicles.

#NDIS #LinkedInTips #CareChronicles #BobbySingh #ConSotidis #SocialSellingWarrior #NDISMarketing #NDISGrowth #DisabilitySectorLeadership #NetworkingTips #WiseHealthcare #NDISProviders

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this exclusive episode, Bobby Singh from Wise Healthcare sits down with Rajat Aneja, founder of eZaango Care Partners, for a deep and insightful conversation about building ethical, scalable, and purpose-driven technology for the NDIS and healthcare sector.

From humble beginnings solving rostering issues with Excel sheets to building a fully integrated CRM and AI-ready ecosystem, Rajat walks us through:

✅ The origin story of eZaango

✅ Building solutions from real provider pain points

✅ Why automation isn’t just a feature—it’s survival

✅ Insights on compliance, cost-saving, and business sustainability

✅ Developing modules for hiring, training, analytics, and more

✅ A behind-the-scenes look at eZaango AI, built to protect client data under Australian regulations

✅ Why ethics matter more than ever in the NDIS tech space

✅ The importance of challenging your team’s comfort zone for growth

Whether you're a CEO, admin manager, or business owner in the NDIS or aged care space, this podcast gives you a front-row seat into what’s shaping the future of tech in care.

🎙️ This conversation is honest, practical, and packed with lessons you won’t hear anywhere else.

#eZaangoCarePartners #NDISInnovation #RajatAneja #WiseHealthcare #BobbySingh #NDISLeadership #TechWithPurpose #NDISCompliance #EthicalTech #DigitalTransformation #DisabilitySupport #NDISBusinessTools #AIInCare #SmartSoftware #NDISAutomation

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this special beachside episode of the Care Chronicles Podcast, Bobby Singh takes a walk along the Gold Coast with Monique Jeremiah, founder of Diversity Models, to explore what leadership, innovation, and authenticity look like in the disability sector—outside the boardroom and into real life.

Their relaxed but insightful conversation touches on the realities of running a purpose-driven NDIS business, the differences in provider culture between states, and how Monique’s modeling agency has broken barriers in employment for people with disabilities. They reflect on how Queensland’s laid-back environment offers unique opportunities—and how stronger collaboration and innovation can lift the local sector to new heights.

You'll hear real-world reflections on:

🌞 Why self-care and authenticity matter in a sector that never stops

🌏 How Diversity Models is creating inclusive employment, not just visibility

👥 What’s missing in Gold Coast's NDIS provider network—and how to fix it

🧠 Why leadership, not just BDMs, needs to show up at the table

💡 How slow, steady, and human-centred growth can still be disruptive

Monique shares her vision for expanding Diversity Models into Melbourne and eventually overseas, while Bobby shares his observations on the cultural and operational gaps between NDIS sectors across Australia—and how Wise Healthcare plans to bring its mission to Queensland.

Whether you’re a startup provider, sector leader, or simply looking for a fresh take on NDIS business from two people walking the talk—this episode is for you.

🎧 Watch or listen now—and stay tuned for what comes next.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this inspiring episode of the Care Chronicles Podcast, host Bobby Singh welcomes Trang Nova, a dynamic speaker, former physiotherapist, and now an in-demand communication and speaking coach, for a powerful conversation on the role of authentic voice in business, leadership, and the NDIS sector.

Trang shares her deeply personal journey—growing up as the daughter of Vietnamese immigrants in Australia, navigating traditional career expectations, and ultimately stepping away from physiotherapy to pursue a greater calling. Her story of redefining success and chasing impact sets the stage for a meaningful exploration of how communication is more than just words—it's the bridge between who we are and the change we want to create.

Throughout the episode, Bobby and Trang unpack why communication is often the most overlooked yet essential skill in growing a business—particularly within the NDIS space where service quality is high, but messaging often falls flat. They discuss how providers can move beyond simply listing services and start speaking directly to the heart of their audience through clarity, emotion, and presence.

You'll hear practical insights on:

• Why communication is the missing link for many NDIS businesses
• How to build charisma through warmth and competence
• Simple non-verbal cues that build trust and connection
• The power of storytelling in branding and influence
• Leadership lessons through authentic voice and vulnerability

Trang introduces the concept of charisma as a learnable skill, built on two key elements: warmth and competence. With warmth, she says, you make people feel safe; with competence, you make them trust your expertise. This balance becomes especially critical for NDIS professionals who must communicate both compassion and capability in every interaction.

Whether you're an NDIS provider, a leader in business, or someone learning to speak with purpose and clarity, this episode is filled with relatable insights and practical takeaways that will help you harness the power of your voice to grow your influence and deepen your impact.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

In this insightful episode, we sit down with Julie Fisher, a dedicated advocate and mother to a son with Down syndrome, to explore how changing societal perceptions of disability can create a world where everyone’s abilities are valued. Julie shares personal experiences that illuminate the transformative power of storytelling and firsthand accounts in reshaping public attitudes. We discuss the evolving role of media representation, the importance of inclusive education, and the tangible impact of providing opportunities for individuals with disabilities to showcase their talents.

Throughout the conversation, Julie highlights the significance of empathy and genuine understanding in challenging stereotypes. We address practical steps that schools, workplaces, and communities can take to foster a more inclusive environment—one where everyone is given the chance to shine. This episode not only celebrates the progress made so far but also encourages listeners to continue learning, advocating, and championing the worth and contributions of people with disabilities in all aspects of society.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.

Focus/Purpose:

This topic aims to explore the importance of collaboration among NDIS providers, support coordinators, and other stakeholders in delivering comprehensive and effective services. The discussion will highlight how building strong partnerships can enhance service delivery, improve outcomes for participants, and address gaps within the sector.

Why It Works:

Collaboration is essential in the NDIS landscape, where participants often require multifaceted support. This topic allows each guest to share their experiences and strategies for fostering collaborative relationships, emphasizing the collective impact on service quality and participant satisfaction. It will engage listeners interested in understanding the benefits of working together in the NDIS community.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

Hosted on Acast. See acast.com/privacy for more information.