Beyond the Desk: Admin Advocates

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Beyond the Desk: Admin Advocates

IAAP

25 episodes

2 weeks ago

Have you ever noticed how one person can completely change the energy of a room? As an admin, you have that power every single day – and it's one of the most underestimated superpowers in the workplace. In this heartfelt episode, Melissa and Rachel explore something beautiful: how admins naturally sit at the crossroads of people's lives at work, perfectly positioned to be the person who makes everything flow a little smoother, feel a little warmer, and work a little better. But here's the thi...

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Have you ever noticed how one person can completely change the energy of a room? As an admin, you have that power every single day – and it's one of the most underestimated superpowers in the workplace. In this heartfelt episode, Melissa and Rachel explore something beautiful: how admins naturally sit at the crossroads of people's lives at work, perfectly positioned to be the person who makes everything flow a little smoother, feel a little warmer, and work a little better. But here's the thi...

Show more...

Episodes (20/25)

Beyond the Desk: Admin Advocates

From Scarcity to Abundance: Admins as Culture Champions

Have you ever noticed how one person can completely change the energy of a room? As an admin, you have that power every single day – and it's one of the most underestimated superpowers in the workplace. In this heartfelt episode, Melissa and Rachel explore something beautiful: how admins naturally sit at the crossroads of people's lives at work, perfectly positioned to be the person who makes everything flow a little smoother, feel a little warmer, and work a little better. But here's the thi...

2 weeks ago

32 minutes

Beyond the Desk: Admin Advocates

Beyond the Crisis: Why Important Tasks Matter More Than Urgent Ones

Picture this: You've just settled in to tackle that important project when three "urgent" requests hit your desk simultaneously. Sound familiar? In this episode, Melissa and Rachel dive into the daily whirlwind that every admin knows – when everything feels like a fire that needs putting out right now. Here's the thing: not all urgent requests are created equal, and some of your most valuable work might never feel urgent at all. Using the time-tested Eisenhower Matrix, Melissa and Rachel help...

1 month ago

26 minutes

Beyond the Desk: Admin Advocates

Know Your Worth: The Difference Between Recognition, Value, and Praise

Do you ever feel like your contributions go unnoticed, or wonder why a simple "thank you" sometimes falls flat? In this episode, Melissa and Rachel break down the crucial differences between recognition, value, acknowledgment, and praise – and why understanding these distinctions can transform how you experience appreciation at work. They dive into the foundational truth that recognizing your own value must come first, before anyone else can truly see and celebrate your contributions. You'll...

1 month ago

34 minutes

Beyond the Desk: Admin Advocates

Choose Your Words: Building Partnerships Instead of Breeding Resentment

We've all been there – frustrated with our executive and needing to vent. But what happens when our private frustrations become public complaints? In this episode, Melissa and Rachel tackle the balance between feeling heard and accidentally sabotaging the partnerships we're trying to build. They explore how airing grievances publicly can breed resentment and undermine trust essential for effective collaboration. You'll discover why seeking validation at someone else's expense works against y...

2 months ago

29 minutes

Beyond the Desk: Admin Advocates

The Partnership Playbook Revolutionizing Admin Executive Relationships

What if the admin-executive relationship could be transformed from basic support to true partnership? In this episode, Melissa and Rachel introduce an exciting new resource that's set to change how admins and executives work together: the Partnership Playbook. This comprehensive companion guidebook set tackles the real challenges that prevent meaningful collaboration – from outdated perceptions rooted in the profession's history to communication barriers that keep admins out of critical conv...

2 months ago

26 minutes

Beyond the Desk: Admin Advocates

Beyond Your Comfort Zone - How to Stretch Yourself Without Snapping

Ever feel that flutter of nerves when an unexpected leadership opportunity lands on your desk? You're not alone. In this episode, Melissa and Rachel dive into the art of comfort zone "stretchiness" – that sweet spot between playing it safe and pushing yourself too far. They explore why those scary, icky feelings that come with stretch assignments are actually signs you're growing, and share practical strategies for building your "hard things" muscle without burning out. Just like learning to ...

2 months ago

28 minutes

Beyond the Desk: Admin Advocates

Reading Between the Lines - Thriving with Executives Who Don't Communicate

Almost every admin professional has encountered them—executives who expect excellence but provide minimal guidance, feedback, or communication. In this episode of Beyond the Desk: Admin Advocates, we dive deep into one of the most challenging workplace dynamics: how to deliver optimal results when working with non-communicative execs. Join us as we explore practical strategies for bridging communication gaps, including how to proactively gather information, establish clear expectations withou...

3 months ago

34 minutes

Beyond the Desk: Admin Advocates

Why Mission First Matters for the Future of the Profession

In this episode, we explore what sets nonprofit professional organizations apart and why IAAP and the IAAP Foundation are uniquely positioned to advance our profession. While training and skill-building opportunities exist everywhere, we'll discuss the fundamental difference between mission-first and profit-first approaches—how nonprofits prioritize impact and community advancement over financial gain, and why this distinction shapes everything from decision-making to resource developm...

3 months ago

34 minutes

Beyond the Desk: Admin Advocates

Cultivating a Diverse Information Ecosystem

In this thought-provoking episode of Beyond the Desk: Admin Advocates, Melissa and Rachel explore the vital importance of diversifying the "feed" of your life. They dive into how intentionally expanding your sources of information—from news and social media to professional connections and industry insights—can transform your perspective and effectiveness. Through engaging conversation, they share practical strategies for seeking out varied voices, embracing unfamiliar viewpoints...

4 months ago

27 minutes

Beyond the Desk: Admin Advocates

The Relational Currency Exchange Banking on Authentic Connections

In this episode of Beyond the Desk: Admin Advocates, we dive into the powerful concept of relational currency and how it transforms workplace dynamics. Just like a savvy banker, we explore how you can't spend what you haven't deposited, the art of making meaningful withdrawals without depleting your reserves, and why genuine human connection removes the transactional nature of professional relationships. Melissa and Rachel unpack practical strategies for nurturing and growing yo...

4 months ago

28 minutes

Beyond the Desk: Admin Advocates

Summit Magic: Why IAAP's Annual Gathering Is More Than Just a Conference

Ready for a heart-to-heart about the professional event we count down to every year? Join us as Melissa and Rachel spill all the tea about our favorite IAAP Summit memories and why this gathering is so much more than just another conference on your calendar. We're diving into those special moments that transformed our careers and perspectives – from spontaneous hallway conversations that turned into lifelong friendships to keynotes that literally changed how we approach our work. Ever ...

5 months ago

35 minutes

Beyond the Desk: Admin Advocates

What Does Career Growth Even Look Like for Administrative Professionals

Ready to bust through that invisible ceiling? Join us for "What Does Career Growth Even Look Like for Administrative Professionals?" where we're getting real about the structural barriers that can hold admins back. We'll dig into why it sometimes feels like your career path hits a dead end and share practical ways to create growth opportunities right where you are. Ever feel like your amazing work goes unnoticed because it happens behind the scenes? We've got strategies to boost your v...

5 months ago

38 minutes

Beyond the Desk: Admin Advocates

Delegating to AI So You Can Focus on Humans

In this episode, we navigate the nuanced world of AI for administrative professionals—moving beyond right/wrong debates to explore responsible usage within organizational policies. We discuss when your human judgment is irreplaceable and when AI can boost your efficiency, while examining platforms like ChatGPT, Claude, and Copilot. Learn why AI prompting is becoming an essential professional skill that requires practice, not just formal training. We explore practical applications from travel...

6 months ago

41 minutes

Beyond the Desk: Admin Advocates

Why Do We Talk About Leadership So Much

Ever wonder why we're constantly talking about leadership? In the first episode of Season 2, we chat about how leadership practices transform admin work from "just paying the bills" to a career you're genuinely excited about. We'll dive into why taking yourself seriously as a professional (even when others don't yet) opens doors you might not have seen before. You'll discover how leadership shifts your focus from the daily task list to the meaningful impact behind your work, whi...

6 months ago

36 minutes

Beyond the Desk: Admin Advocates

Civil Unity with Shola Richards

In this powerful season finale, we are joined by the remarkable Shola Richards—keynote speaker, author, and self-proclaimed "kindness extremist." Shola’s mission is to transform how we treat each other at work, at home, and everywhere in between. In this deeply engaging conversation, we explore his new book, "Civil Unity: The Radical Path to Transform Our Discourse, Our Lives, and Our World," and how civility can act as a healing force in our polarized world. Shola shares practical tools for ...

1 year ago

56 minutes

Beyond the Desk: Admin Advocates

Melissa and Rachel Lightning Round

In episode 10 of the podcast, Rachel and Melissa celebrate a milestone—double digits! As they near the end of season one, the co-hosts reflect on how far they’ve come and what’s in store for the future. With only one more episode before they take a break until April, they tease an exciting season two, which may even include recording in a brand-new space. The anticipation is building for what’s next! In this episode, they’re switching things up with a fun, lighthearted “lightning round.” Howe...

1 year ago

40 minutes

Beyond the Desk: Admin Advocates

The Dynamic Duo

Welcome back! In this Episode, the podcast takes a unique turn as Melissa is joined by her day-to-day partner, Chris Cason. This episode is all about giving you an inside look at how a successful remote partnership works, especially when distance and time zones are in the mix. You’ll hear Melissa and Chris dive deep into the dynamics of their remote working relationship, sharing how they’ve managed to build a strong, strategic partnership despite being in different states—Chris in California...

1 year ago

50 minutes

Beyond the Desk: Admin Advocates

IAAP Summit 2024 Recap

Welcome back to Beyond the Desk Admin Advocates! In this episode, Melissa Mahoney, CEO of the International Association of Administrative Professionals, and Rachel Suman, CXO of IAAP, recap the unforgettable highlights of Summit 2024. Transitioning from theory to real experiences, they share their personal favorite moments, including the emotional Parade of Nations and the inspiring performance by spoken word artist Lyrical Faith. Melissa and Rachel offer insights into the unique magic of Sum...

1 year ago

33 minutes

Beyond the Desk: Admin Advocates

Top 10 Barriers To Achieving Partnership Part 2

Welcome to Beyond the Desk Admin Advocates! Join Melissa Mahoney, CEO of the International Association of Administrative Professionals (IAAP), and Rachel Suman, CXO of IAAP, as they continue their exploration into the top barriers admins face in achieving true partnership with executives. In this second part of their two-part series, they delve deep into barriers 6 through 10, providing listeners with authentic insights, candid conversations, and actionable solutions to overcome these challe...

1 year ago

1 hour 2 minutes

Beyond the Desk: Admin Advocates

Building Strong Admin-Executive Partnerships

Welcome back to Beyond the Desk Admin Advocates! In this episode, Melissa Mahoney, CEO of the International Association of Administrative Professionals, and Rachel Suman, CXO of IAAP, dive into the vital topic of admin-executive partnerships. Transitioning from theory to actionable advice, they identify and break down the top barriers to successful partnerships. Drawing from their personal experiences and insights from the community, Melissa and Rachel offer real solutions and practical take...

1 year ago

50 minutes