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Beyond The Class: From Knowledge To Action
Chapman Foundation for Caring Communities
144 episodes
5 days ago
Culture doesn’t shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It’s about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster gr...
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Self-Improvement
Education
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All content for Beyond The Class: From Knowledge To Action is the property of Chapman Foundation for Caring Communities and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Culture doesn’t shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It’s about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster gr...
Show more...
Self-Improvement
Education
Episodes (20/144)
Beyond The Class: From Knowledge To Action
007-How to Build a Coaching Culture Through Everyday Conversations
Culture doesn’t shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It’s about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster gr...
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2 weeks ago
18 minutes

Beyond The Class: From Knowledge To Action
006-Rebuilding Trust When You've Messed Up
Leadership doesn’t require perfection. It demands authenticity. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how leaders can effectively rebuild trust after making mistakes. Katie shares that leadership is less about titles and more about influence, which is shaped through small, intentional actions that set the tone for those around us. She introduces the concept of being chronically human, and points out that when leaders pretend to have it...
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1 month ago
21 minutes

Beyond The Class: From Knowledge To Action
005-How To Build An Ownership Mindset
Ever caught yourself thinking, “Why should I be the one to fix this?” or “That sounds like a YOU problem”? That flash of defensiveness might feel natural, but it could be blocking a chance to grow, connect, and lead more effectively. In this episode of Beyond the Class, Katie Trotter, Chief Program Officer at the Chapman Foundation for Caring Communities, explores the ownership mindset. This approach invites leaders to ask, “What part can I own?” even when the situation feels mostly out of th...
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2 months ago
22 minutes

Beyond The Class: From Knowledge To Action
004-Mastering Emotional Catalysts
Emotions aren’t problems to solve—they’re messengers revealing what we truly need. In this episode of Beyond the Class, CFCC CEO and organizational psychologist Misty Janks explores how emotional intelligence (EI) transforms relationships, decision-making, and leadership. The conversation begins around Daniel Goleman’s five components of emotional intelligence: Self-awarenessSelf-regulationMotivationEmpathySocial skillsThese aren’t just abstract ideas—they’re practical tools that shape how w...
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3 months ago
24 minutes

Beyond The Class: From Knowledge To Action
003-What Is Your Behavior Telling You? - The Science Behind Your Needs
Ever snapped at someone and instantly thought, “Wait… what just happened?” That split-second of self-awareness might hold the key to transforming how we lead, connect, and communicate. In this episode of Beyond the Class, we’re joined by Misty Janks—CEO of the Chapman Foundation for Caring Communities and a leading voice in organizational psychology. Misty unpacks a deceptively simple idea: every behavior is a clue to an unmet need. What if that “difficult” colleague isn’t defiant, but just...
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4 months ago
17 minutes

Beyond The Class: From Knowledge To Action
002-Six Steps to Free Yourself from Frustration
"Direct your energy toward what’s within your control. This opens space for gratitude, joy, and connection." -Katie Trotter, Chief Program Officer at the Chapman Foundation for Caring Communities We've all been there—pretending we're okay with someone's behavior while secretly stewing inside. That moment when you tell yourself, "It’s fine, I don’t care," even though frustration and resentment are bubbling under the surface. This pattern of false acceptance can quietly erode your wellbeing and...
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5 months ago
20 minutes

Beyond The Class: From Knowledge To Action
001-Unleashing the Power of a Learner Mindset
"Growth is contagious. When you choose to learn and adapt, you give others permission to do the same." Misty Janks, CEO of the Chapman Foundation for Caring Communities, captures the transformative potential of adopting a learner mindset—both for ourselves and the environments we create. The world isn't standing still. At work, at home, and within ourselves, those who grow, adapt, and learn are typically the ones who thrive. But what does it really mean to have a "learner mindset"? As Misty ...
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6 months ago
22 minutes

Beyond The Class: From Knowledge To Action
Welcome Back! Retooled - Reimagined - Rejuvenated
After a pause to retool and reimagine our purpose, we're thrilled to return and welcome you back to our newly renamed audiocast, "Beyond The Class: From Knowledge To Action." The overwhelming support during our hiatus—with listenership continuing to grow, has deeply humbled us and reinforced that our message resonates with leaders seeking meaningful change. Bob Chapman, chairman and founder of the Chapman Foundation, believes business can be the most powerful force for good when leaders deve...
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6 months ago
3 minutes

Beyond The Class: From Knowledge To Action
104 - Caring Designations
How do you build a Caring Community?Today, we have the privilege of being joined by Misty Janks, CEO of Chapman Foundation for Caring Communities, and Micki Gibbs, Senior Director of Caring Communities.Together, we embark on a journey of exploration, innovation, and transformation as we discuss our organization's exciting initiatives and goals.Join us as we uncover the key to creating Caring Workplaces and Caring Communities, paving the way for impactful change within our regions.Tune in, lis...
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1 year ago
33 minutes

Beyond The Class: From Knowledge To Action
103 - Dissecting Top Secret F.B.I. Statements
Can you actually enhance your relationships by utilizing the F.B.I.?In this episode of the Listen First Podcast, Kat Edmondson and I delve deep into the intricacies of handling anxiety and confrontation within personal relationships. Through this insightful discussion, we stress the significance of addressing these challenges constructively to foster healthier and more fulfilling connections. To do so, we revisit the Our Community Listens concept of utilizing the FBI formula to write prepared...
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1 year ago
35 minutes

Beyond The Class: From Knowledge To Action
102 - Empathy in Action: A Story of Transformation Inside Colorado’s Roaring Fork Valley
Discover How Our Foundation is Working Alongside Multiple Organizations to Transform the Entire Colorado Valley—You Won't Believe the Impact! ----If this story of the Chapman Foundation for Caring Communities and the Roaring Fork Valley sparks your interest, we invite you to connect with us for more information on how we can assist your team. Your journey towards a more empathetic and cohesive workplace begins here: https://connect.chapmancommunities.org/f/organization-interest ---What you wi...
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1 year ago
26 minutes

Beyond The Class: From Knowledge To Action
101 - ALL ABOARD!: Know your three ‘stops’ on Bothered Boulevard
You will take away: • A reminder of the Three Moves from Our Community Listens • Practical application through shared experiences In a discussion rich with personal anecdotes and refreshers from Our Community Listens, Adam Salgat and Kat Edmondson, explore the nuanced dynamics of managing emotions in confrontations. They delve into individual experiences of frustration, anxiety, and passive-aggressiveness, highlighting the importance of the “Three Moves” to enhance communication and...
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1 year ago
19 minutes

Beyond The Class: From Knowledge To Action
100 - Podcast History & Reflection w/Next Level Non-Verbals in a World of Emojis - Part 2
In our 100th episode of the Listen First Podcast, Leanne Van Beek joins me to reflect on the podcast's growth since 2018. We discuss how the podcast began supporting alumni, the human connections behind the data, and the power of real-life testimonials.Leanne also shares some surprising thoughts on the Chapman Foundation's evolution, and we both express gratitude to founders Bob and Cynthia Chapman. After our conversation, continue to Part 2 of the Skill Snippet—Next-level Nonverbals in a Wor...
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1 year ago
31 minutes

Beyond The Class: From Knowledge To Action
099 - Next level Non-verbals in a World with Emojis - Part One
In today's digital age, interpreting nonverbal communication can often be tricky. Many people, even in professional settings, often convey some non-verbal cues through emojis. We will not spend the following skill snippet discussing which emoji best fits calling in sick or bringing up your discomfort about a project timeline, because, despite their usefulness, they cannot entirely replace nonverbal communication. In this conversation with Leanne Van Beek, she discussed these challenges and pr...
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1 year ago
15 minutes

Beyond The Class: From Knowledge To Action
098 - Mastering Emotional Awareness: An Expert's Guide to Navigating Stress
Join Kat Edmondson, Content Leader for the Chapman Foundation for Caring Communities, as she discusses her latest blog - Mastering Emotional Awareness: An Expert's Guide to Navigating Holiday Stress.Stay tuned for a teaser of the Self-Reflection Guide-12 Days of Positivity on-demand course after the conversation.BLOG: https://www.chapmancommunities.org/emotional-awareness/12 Days of Positivity PDF: https://chapmancommunities.org/wp-content/uploads/2023/11/12%20Days%20of%20Positivity%20for%20W...
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1 year ago
14 minutes

Beyond The Class: From Knowledge To Action
097-Got Your Six: A Conversation w/National Guardsmen
So what happens when two 20-year military service members join forces to lead with empathy? Tune in to find out.The phrase “military leadership” typically evokes images of commanders and noncommissioned officers leading heroic charges or generals directing armies. In reality, however, most leadership in the armed forces is far more gentle. In little ways, all day long, at all levels, commanders and subordinates communicate just like in any other workplace environment. As a beacon guiding a sh...
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1 year ago
37 minutes

Beyond The Class: From Knowledge To Action
096 - Listening to Learn: An Educator’s Template for Building Teacher & Student Trust
Some would say that working in the education field takes a lot of smarts. To teach someone anything, you need first to understand it yourself, and then you have to break it down and go step by step to help build up their understanding of the subject. But what happens if your student doesn’t want to listen? Do you just keep repeating the information, hoping it will sink in? What if you stopped the lesson and chose to listen to the student about why they are struggling to hear you? Who is emoti...
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1 year ago
37 minutes

Beyond The Class: From Knowledge To Action
095 - Game-Changer in Blue: Insight on the Power of Listening Skills in Policing
Conflict in the workplace: How do we define it, and why does it matter? CPP Global (the publisher of the Myers-Briggs Assessment) defines conflict as “any workplace disagreement that disrupts the flow of work.” This definition emphasizes that conflict reduces productivity. A worldwide study by CPP looking at workplace conflicts showed that 57% of the US respondents had NOT received training in how to manage workplace conflict, even though 95% of people who have received training as part of...
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2 years ago
40 minutes

Beyond The Class: From Knowledge To Action
094 - Big Aspirations w/Erin Wojkiewicz
What is emotional intelligence, and why is it vital in a leader? Emotional intelligence is the ability to identify and regulate one’s emotions and understand the emotions of others. A high EQ, emotional quotient, as it can be referred to, helps build relationships, reduce team stress, defuse conflict, and improve job satisfaction.Researchers Van Rooy & Viswesvaran conducted a meta-analysis of 69 studies in 2004. (Meta-analysis is like a buffet of different studies.) Drawing on a vast amou...
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2 years ago
34 minutes

Beyond The Class: From Knowledge To Action
093 - Trust in the Workplace w/Christine Mahoney
Welcome back to the Listen First Podcast!What happens when a journalist, trained to listen to people, takes a class on listening?According to A Great Place to Work, a critical factor in building a positive and productive workplace culture is having trust among the staff. But what builds trust in the workplace, and what does it mean for employees to experience? Trust can feel like a squishy word, even as it becomes increasingly recognized as an essential business asset. Telling them to trust y...
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2 years ago
33 minutes

Beyond The Class: From Knowledge To Action
Culture doesn’t shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It’s about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster gr...