What if the biggest threat to your cleaning business wasn’t a missed spot or a broken machine—but something hidden right under your nose every day? In this episode, Claudia and Dave spill the real behind-the-scenes challenges that even seasoned pros rarely talk about. From the unexpected chaos of a roof leak to why “clean” doesn’t always smell the way you think, and the surprising legal risks lurking in your janitor’s closet, you’ll hear truths that might just change the way you run your operation. But here’s the kicker: there’s one simple, overlooked strategy that could save you more than just money. Wondering what it is? Stick around and get ready to rethink everything you thought you knew about the cleaning game…   Email for Claudia: cgoddiess@apex-building-services.com Contact Claudia on LinkedIn here: https://www.linkedin.com/in/claudia-cardona-apex/   The key moments in this episode are:00:00:00 - Handling Roof Leaks and Water Remediation in Commercial Cleaning 00:04:00 - Challenges and Solutions for Large-Scale Water Damage Cleanup 00:07:00 - Importance of Certified Water Restoration Training and Partnerships 00:09:00 - Empowering Minority and Women-Owned Businesses in Cleaning Industry 00:12:00 - Running a Cleaning Business Beyond Cleaning Tasks 00:15:14 - Evaluating Equipment Value: Cost vs. Longevity in Cleaning Machines 00:17:44 - Transitioning to Lithium Batteries for Cleaning Equipment Efficiency 00:19:19 - Industry Resistance to Change and Embracing Modern Cleaning Tools 00:24:22 - Prioritizing Worker Safety and Consistency in Cleaning Operations 00:27:57 - Chemical Safety Protocols and Worker Rights in Janitorial Services 00:29:19 - Employee Discipline and Liability in Cleaning Services 00:31:24 - Clean Room Protocols and Liability Clarifications 00:34:03 - Seasonal Cleaning Challenges and School Sanitation 00:38:46 - Proper Cleaning Techniques and Avoiding Cross-Contamination 00:41:47 - Entrepreneurial Responsibilities and Training in the Cleaning Industry 00:43:48 - Planning Winter Travel and Family Visits 00:44:33 - Recent Trip Highlights: Quick Visit to Colombia 00:45:39 - Financial Realities of Living Abroad 00:46:08 - Closing Thoughts and Listener Engagement 00:47:34 - Podcast Wrap-Up and Motivational Reminder     OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning Apex Building Services

Ever heard these myths about getting leads for your home cleaning business? Myth #1: You need to be everywhere on social media to get found. Myth #2: Only big cleaning companies can compete on Google. Myth #3: Google reviews don’t really matter unless you have hundreds. I’m about to spill the truth behind these beliefs—and trust me, it’s not what you think. Stick around, because I’ll break down what really works (and what’s just hype)!   Gabe Bustos is one of the Founders of Hector Home Services Marketing, a no-BS lead generation agency built to help home service businesses book more jobs, take control of their marketing, and grow with confidence.  Before starting Hector, Gabe had run three businesses of his own and watched them all fail for one common reason: poor marketing. You can have great services, but if you can’t reliably generate sales, it’s over. That lesson lit a fire, and he became obsessed with mastering digital marketing strategies that deliver consistent ROI. Today, Gabe and the Hector team help home service contractors grow through local SEO and digital advertising, bringing in the highest-quality leads at the lowest possible cost — so they can get back to doing what they do best: providing amazing service and keeping local communities safe and happy. Visit Hector Home Services Marketing here. Email for Gabe: gabe@hectorhomeservicesmarketing.com   The key moments in this episode are:00:00:00 - Introduction to Beyond Clean with Ace and Guest Gabe Bustos 00:02:40 - Gabe Bustos Explains Marketing Challenges for Home Cleaning Businesses 00:07:00 - The Importance of Google Business Profile for Local Cleaning Companies 00:10:15 - Prioritizing Google Over Social Media for Cleaning Business Marketing 00:11:45 - How to Optimize Your Google Business Profile for Maximum Visibility 00:12:52 - Understanding Keywords and Key Phrases for Local SEO 00:15:22 - Prioritizing Location Over General Educational Content 00:18:00 - Leveraging AI Tools Like ChatGPT for SEO Optimization 00:22:11 - Building a Strong Foundation with a Complete Google Business Profile 00:23:31 - The Critical Role of Business Location in Local SEO Success 00:26:09 - The Critical Role of Google Reviews in Local Business Visibility 00:28:18 - Best Practices for Responding to Positive and Negative Reviews 00:33:20 - Effective Strategies to Collect Google Reviews On the Spot 00:36:10 - Establishing a Strong Google Business Profile Before Paid Marketing 00:38:15 - Overcoming the Fear of Asking for Reviews Through Customer Engagement 00:38:57 - Effective Strategies for Encouraging Customer Reviews 00:41:30 - The Critical Role of Reviews and Team Incentives 00:42:11 - Leveraging Local Services Ads for Risk-Free Lead Generation 00:44:11 - Essential Online Foundations: Profiles, Reviews, and Ads Before Expanding 00:45:16 - When to Scale Marketing Efforts and Seek Expert Help 00:51:40 - Gabe Bustos Announces Upcoming Wedding and Family Plans 00:52:19 - Continuing the Conversation on Marketing Investment Strategies 00:52:56 - Integrating Home Cleaning Services with Expert Marketing Advice 00:53:38 - Planning Future Podcast Episodes and Expanding Topics 00:54:20 - Closing Thoughts on Personal Growth and Positive Journeys   OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning        

Myth #1: You need to be a tech whiz to start a cleaning podcast. Myth #2: Floor care in nursing homes is all about using the fanciest products. Myth #3: Switching jobs in the cleaning biz is a sign you’re failing. Trust me, the real story is way more interesting—stick around and I’ll share what actually works (and it’s not what you think).   Jerry Bauer has over eight years of professional experience working with Chem Station of Boston, where he specializes in providing chemical solutions for the food processing and brewing industries across New England. Originally from the Midwest, Jerry previously focused on the hospitality sector before transitioning into his current role. His background includes extensive work with nursing homes, where he gained firsthand knowledge of effective floor care techniques and the challenges of facility maintenance. J His career reflects a practical understanding of both the technical and interpersonal aspects of the cleaning industry, making him a credible source on topics ranging from chemical applications to career growth within the sector.   Email Jerry here: jbauer5307@yahoo.com Connect with Jerry on LinkedIn: https://www.linkedin.com/in/jerry-bauer-596b627/ Want to listen to his podcast, "Cleaning Processes" https://www.podpage.com/cleaning-processes-with-jerry/   You can hear Jerry on his first podcast with us here back in August of 2021. https://beyondcleanwithace.podbean.com/e/bcwa-s5e22-jerry-bauer-on-the-value-of-value/ The key moments in this episode are:00:00:00 - Introduction and Podcasting Journey with Jerry Bauer 00:08:33 - Early Career Insights and Industry Evolution 00:11:48 - The Value of Hands-On Training in Floor Care Education 00:12:25 - Memorable Floor Care Demo Challenges 00:14:19 - Building Trust and Honest Communication in Client Relationships 00:15:07 - Early Janitorial Sales Techniques and the Influence of Link Cruise Camp 00:18:44 - Modern Janitorial Industry Success and the Value of Experience 00:19:23 - Evolution of Sales Training from Traditional to Digital 00:20:55 - Writing “Beyond Clean”: Memoirs of a Janitorial Career 00:25:14 - Life Lessons from Working in Manhattan and Embracing Change 00:29:21 - Discovering Iconic Vermont Photography Spots and the Value of Pausing 00:31:18 - Unique Access and Experiences in the Cleaning Industry 00:33:21 - The Cleaning Industry’s Vital Role and Growth Potential 00:35:33 - Podcasting Journey and Community Impact in Cleaning 00:40:45 - Upcoming Book and Sharing Personal Industry Stories 00:44:05 - Unexpected Challenges and Lessons in Customer Service 00:45:35 - Embracing Humor and Storytelling in the Cleaning Industry 00:46:21 - Balancing Personal and Professional Goals 00:46:56 - Prioritizing Health and Wellness as We Age 00:48:22 - Inspiring Positive and Proactive Journeys     OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

If you're feeling frustrated that despite offering competitive pay and running endless hiring ads, your best cleaners keep leaving and clients are slow to trust your team, then you are not alone! If you've put in long hours training new hires, to watch them walk out the door before they ever become part of the “family,” then you are not alone! Charlie Ramshaw is the owner of Academy of Cleaning, a business he launched from his parents’ basement back in 2013. With a knack for turning challenging moments into opportunities, Charlie grew his company from just four employees to a team of 375 spread across five states, pushing close to $15 million in revenue. He has weathered significant industry changes, including the rollercoaster of the COVID era, by staying adaptable and maintaining a strong focus on people. Charlie’s experience scaling a cleaning company gives him firsthand insight into building and leading a workforce that sticks around—he knows the value of treating employees well. He understands the day-to-day realities cleaning business owners face. His journey demonstrates that hard work, empathy, and a willingness to take calculated risks can truly pay off in this industry. Visit RamClean here Connect with Charlie Ramshaw on LinkedIn Connect with Rob Thomas on LinkedIn Read the CleanLink Article on Restrooms The key moments in this episode are: 00:00:00 - Charlie Ramshaw’s Entrepreneurial Journey from Basement Startup to Cleaning Industry Growth 00:04:34 - Navigating Growth and Challenges During the COVID-19 Pandemic 00:06:42 - Rob Thomas’s Role in Driving Marketing and Lead Generation at Ram Clean 00:09:26 - Overcoming Scaling Challenges and Leadership Lessons in Cleaning Services 00:11:06 - Integrating Marketing, Sales, and Operations for Sustainable Business Success 00:13:33 - Building Long-Term Cleaning Service Partnerships with Customer-Centric Solutions 00:14:22 - The Impact of Clean Restrooms on Customer Satisfaction and Loyalty 00:17:10 - The Value of W2 Employees Over Subcontractors in Cleaning Services 00:21:13 - Authentic Marketing Through Real Photos and Transparent Brand Storytelling 00:25:07 - Strategic Growth and Technology Integration in Multi-State Cleaning Operations 00:27:56 - Leveraging Real-Time Data and Scaling Janitorial Services 00:28:44 - Managing Operations and Human Challenges in Multi-State Cleaning Businesses 00:30:19 - Tackling High Employee Turnover in the Cleaning Industry 00:33:13 - The Impact of Certification and Training on Hiring Quality Cleaners 00:38:04 - Elevating the Janitorial Trade Through Competitive Pay and Industry Partnerships 00:40:32 - Managing Customer Expectations and Business Growth in Facility Services 00:42:40 - Simplifying Business Operations through Specialization and Leadership 00:47:35 - Navigating Post-Covid Industry Changes and Adapting to Market Challenges 00:48:49 - Proven Strategies for Long-Term Lead Generation and Customer Retention 00:52:20 - Personal Goals and Balancing Business Growth with Life Aspirations 00:54:13 - Personal Plans and Milestones with Charlie Ramshaw, Rob Thomas, and Dave Thompson 00:54:27 - Podcast Follow-Up and Visual Updates from Guests 00:54:34 - Reflecting on Ram Clean’s Journey and Success Stories 00:55:07 - Future Aspirations and Unique Personal Goals of Guests 00:55:20 - Encouraging Positive, Healthy Journeys and Audience Engagement   OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Jeff Carmon, CBSE - Manager, Member Services, Elite BSC, has over 40 years of experience in various industries, including 10 years with Frantz Building Services, and is now with Elite BSC. Jeff's professional experience spans multiple industries, including natural gas, ministry, healthcare management, and commercial cleaning. He has spent the past decade specializing in business development within the janitorial sector, notably through his leadership role at Elite BSC, a mastermind group dedicated to supporting and connecting commercial cleaning companies. Jeff’s background covers a broad range of operational and growth-focused roles, making him well-versed in issues like employee retention, customer satisfaction, and strategic expansion. His experience includes overseeing business operations, implementing training programs, and consulting on best practices for growth. Jeff Carmon’s practical knowledge and industry insight provide a strong foundation for addressing the unique challenges faced by commercial cleaning businesses. Reach out to Jeff via email: jeff@elitebsc.com or on LinkedIn at: https://www.linkedin.com/in/jeff-carmon-8b586041/ or Elite BSC The key moments in this episode are: 00:00:00 - Introduction to Beyond Clean with Ace and Podcast Reach 00:03:10 - Guest Introduction: Jeff Carmon’s Diverse Career Journey 00:07:14 - Collaboration Over Competition in Janitorial Services 00:08:31 - Common Industry Challenges: Turnover and Customer Issues 00:10:02 - Strategic Growth and Market Understanding for Janitorial Companies 00:13:43 - Defining Business Growth Stages and the Importance of Strategic Planning 00:17:00 - Identifying Ideal Customers and Leveraging Outside Expertise for Growth 00:19:23 - Overcoming Industry Challenges Through Employee Training and Certification 00:22:50 - Customer Satisfaction as the Cornerstone of Sustainable Business Growth 00:25:29 - Innovating Cleaning Practices and Shifting Industry Narratives Post-COVID 00:27:36 - Emphasizing Health-Focused Cleaning for Workplace Wellbeing 00:30:02 - Selling Health Prevention Services in the Janitorial Industry 00:31:27 - Preparing Facilities for Future Pandemics with Proactive Cleaning 00:34:30 - Rethinking Customer Expectations and Pricing in Cleaning Services 00:39:52 - Growth Opportunities Through Health and Safety Messaging in the Cleaning Industry 00:41:40 - Planning an Engaging Leadership Conference in Louisville, Kentucky 00:44:00 - The Power of Giving and Growing at Industry Conferences 00:45:37 - Continuous Learning and Team Development in Building Services 00:47:27 - Coaching Wisdom: Serving Others as the Core of Business Success 00:48:43 - Personal Reflections and Travel Aspirations Beyond the Industry   OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning        

This episode was recorded live during the 2022 Rock Stars of Cleaning virtual conference. Professor Greg Whitely has been a paramount figure in the Australian cleaning and hygiene industry for over 45 years. Professor Whitely leads one of the country’s predominant disinfectant sterilant manufacturers. His educational background, which includes a doctorate from the University of Western Sydney, a master's degree from the University of New South Wales, and an undergraduate degree from Hawkesbury Agricultural College, further bolsters his credibility. A longstanding member of ISSA and an executive committee member at the Cleaning Industry Research Institute International, Greg’s insights promise to be both engaging and enlightening.   Many thanks to Professor Greg for being a frequent contributor to this podcast and the Academy over the years.   Connect with him on LinkedIn: https://www.linkedin.com/in/professor-greg-s-whiteley-526b2bb7/  

Claudia Goddiess is an immigrant, an entrepreneur, and the owner/creator of Apex Building Services - a commercial cleaning company located in Clinton, NJ.  Claudia came to this country as a teenager without knowing a word of English and has worked her way up to become a college graduate and a successful business owner. With over 20 years of experience in the cleaning industry, Claudia launched her business in 2019 and has since expanded it to more than 70 accounts, employing a staff of over 90 employees. Her company specializes in clean room cleaning for pharmaceutical clients, requiring strict adherence to protocols and specialized training. Claudia’s expertise includes understanding and implementing detailed SOPs, handling negative and positive airflow environments, and maintaining high standards for safety and cleanliness. Her practical knowledge, combined with her ability to adapt during challenging periods such as the COVID-19 pandemic, has contributed to Apex Building Services’ steady growth and strong reputation in a demanding niche market.   Email for Claudia: cgoddiess@apex-building-services.com Contact Claudia on LinkedIn here: https://www.linkedin.com/in/claudia-cardona-apex/ Apex Building Services The key moments in this episode are:00:00:00 - Starting a Cleaning Business Amidst Challenges 00:06:30 - Understanding Clean Rooms and Their Unique Cleaning Standards 00:08:00 - The Role of PPE and Strict Protocols in Pharmaceutical Cleaning 00:10:30 - Importance of SOPs and Step-by-Step Clean Room Procedures 00:12:30 - Diverse Pharmaceutical Cleaning Needs and Maintaining Sterile Environments 00:14:58 - The Critical Role of Cleaning in Healthcare and Child Safety 00:16:35 - Cleaning as a Life-Saving Profession and Pride in Work 00:18:02 - Specialized Training and Pay in Pharmaceutical and Clean Room Cleaning 00:20:18 - Clean Room Protocols: Gowning, Equipment, and Contamination Control 00:26:46 - Hiring, Training, and Operational Excellence in Specialized Cleaning Services 00:29:44 - Hiring Trusted Referrals and Onsite Training Best Practices 00:31:17 - Immigrant Experience and Building a Diverse Workforce 00:34:00 - Industry Collaboration and Knowledge Sharing to Foster Growth 00:36:30 - Balancing Family Life and Business Growth 00:38:56 - Finding Your Niche and the Importance of Specialized Certification 00:43:40 - Carpet and Stone Floor Care Certifications and Training Insights 00:48:12 - Chemical-Free Floor Stripping Techniques and Health Benefits 00:49:32 - Remote and Hands-On Training Blends for Effective Cleaning Education 00:51:30 - Entrepreneurial Advice: Mentorship and Training for Success in Cleaning Business 00:53:05 - Claudia Goddiess’ Personal and Professional Growth Plans OUR WEBSITES ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

Shari Cedar, the CEO and co-owner of AK Building Services, is a prominent figure in the Florida commercial cleaning industry. Her dedication to upholding the highest standards of health and safety in cleaning operations has contributed to the exceptional retention rate at AK Building Services. With a focus on instilling pride and value in her team, Shari's leadership has set a shining example in the industry. Through her commitment to creating healthy and safe work environments, Shari has established herself as a respected and influential voice, driving positive change and professional development within the cleaning industry. Connect with Shari on LinkedIn: https://www.linkedin.com/in/sharisolomoncedar/ Need Services https://www.akbuildingservices.com/   The key moments in this episode are:00:00:00 - Quitting a Dream Job 00:01:05 - Introduction to AK Building Services 00:03:07 - Florida Living and Snowbirds 00:05:23 - Importance of Frontline Worker Health 00:07:34 - Retention and Employee Care 00:14:16 - Impact of COVID on the Janitorial Industry 00:15:29 - Industry Standards and Acceptance 00:17:00 - Common Challenges in Commercial Cleaning 00:23:28 - Need for Innovation in Cleaning Tools 00:27:58 - Transition from TV Production to Cleaning Industry 00:29:18 - Starting a Small Business 00:30:56 - Providing Livelihood for Others 00:33:12 - The Value of Cleaning Industry 00:35:43 - Rinsing Surfaces and Chemicals 00:43:29 - Future Collaboration 00:44:12 - Getting to Know Shari Cedar 00:44:58 - Shari's Bucket List 00:45:46 - The Challenge of Getting a Number 00:46:24 - Key Takeaways   ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Sound familiar? You’ve been told that if you hand your team a checklist and tell them to “be consistent,” your cleaning business will start delivering flawless, reliable service every time. But all that’s gotten you is a pile of missed details, frustrated clients, and a growing sense that you’re stuck putting out fires instead of building trust. Let’s get real: there’s a better way to create consistency and keep clients happy. Ready to find out what works? Christina Freer is the kind of entrepreneur who knows what it means to start at the bottom and build something real. Raised in a small Idaho town, she jumped into the commercial cleaning industry with just a secondhand vacuum and a determination to make things work—literally using whatever tools she could find. Christina’s background in real estate gave her a unique edge, helping her understand the true needs of property managers and business clients. Over the years, she’s developed a reputation for building training programs that make consistency and reliability a part of her team’s DNA. Christina’s approach is practical and people-focused, always aiming to solve problems for clients and keep communication open. Her journey and philosophy show that you don’t need fancy beginnings to create a cleaning business that stands out—you need a clear vision, hard work, and a dedication to quality service. Reach out to Christina via email here: christina@rcfcommercialcleaning.com Connect with Christina on LinkedIn here: https://www.linkedin.com/in/christinafreer/ Visit RCF Commercial Cleaning here: http://www.rcfcommercialcleaning.com/   The key moments in this episode are:00:00:00 - Introduction to Beyond Clean Podcast and Guest Background 00:06:00 - Mentorship and Understanding Client Needs in Commercial Cleaning 00:08:30 - Consistency and Reliability as Foundations of Cleaning Success 00:11:00 - Structured Training and Service Scheduling for Effective Janitorial Operations 00:13:00 - Advanced Team Cleaning Model and Client Accountability 00:14:09 - Effective Inspection and Validation Processes in Cleaning Services 00:17:01 - Modern Cleaning Equipment and Consistency in Service Delivery 00:20:33 - Post-COVID Cleaning Priorities: Consistency Over Price 00:23:33 - Customized Supplies and Equipment for Optimal Cleaning Results 00:24:45 - Leveraging Technology and Training Innovations for Cleaner Onboarding 00:27:43 - Innovative Pre-Job Skills Assessment Using 3D Scans 00:30:31 - Building Team Connection Through Personal Engagement 00:33:57 - Leveraging Personality Assessments to Strengthen Leadership 00:35:32 - Company Growth and Rigorous Hiring Practices 00:38:46 - Cultivating a Fun and Positive Company Culture 00:40:01 - Hilarious and Challenging Moments in Commercial Cleaning 00:41:23 - Family Involvement and Support Behind RCF Commercial Cleaning 00:43:08 - Multi-Generational Workforce and Cleaning Industry Legacy 00:45:24 - Valuable Advice to Younger Self and Aspiring Entrepreneurs 00:46:52 - Personal Life and Future Plans Beyond Business   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Are you overwhelmed by conflicting advice about crystallization, diamond refinishing, or natural stone polishing? Trust me—there are plenty of facility managers and restoration pros feeling just as stuck! If you're feeling frustrated because no matter how many times you strip, wax, or buff your terrazzo or stone floors, they still end up looking dull, scratched, or just plain lifeless, then you are not alone!   If you've invested in quick fixes like surface sealers or basic janitorial cleaning—only to watch your floors lose their shine within weeks, you’re not the only one in that boat. If you’ve tried patching up grout lines or covering up terrazzo with carpet or vinyl, only for underlying problems to keep coming back, you know how discouraging that cycle can be. Today, my special guest is Kosta Ebanoidze, someone who truly understands the ins and outs of stone floors, and his path into the industry is anything but ordinary. Growing up in Georgia (the country, not the state), Kosta first came to the U.S. chasing a baseball dream. That competitive drive stuck with him as he shifted into the world of stone restoration, tackling everything from marble countertops to complex terrazzo flooring projects. Now based in Chicago, he runs Pinnacle Stone Restoration, where he’s built a reputation for solving problems that stump most pros—think hidden cracks, faded finishes, and restoring natural shine. Kosta’s background in fabrication gave him a problem-solving mindset, and over the years, he’s become known for his willingness to experiment, learn, and share his knowledge. He’s got a knack for making technical topics easy to understand, and he’s passionate about raising the bar for stone care everywhere.   Reach out to Kosta here: kosta@pinnaclestonecare.com You can see all that Pinnacle Stone Care has to offer: http://www.pinnaclestonecare.com/ Connect with Kosta on LinkedIn here: https://www.linkedin.com/in/kosta-ebanoidze-47443117/ Special thanks to Mo Bashar with Unlimited Building Maintenance for putting us together for this podcast. The key moments in this episode are:00:00:00 - Changing Cleaning Culture and Introduction to Beyond Clean with Ace 00:02:21 - Kosta Ebanoidze’s Journey from Baseball to Stone Restoration 00:06:49 - Challenges in Stone Fabrication and Restoring Factory Finish 00:09:20 - Transitioning from Countertops to Polishing Large Stone Floors 00:12:45 - The Science Behind Marble Polishing Using 5X Powder 00:15:48 - Understanding Momentum and Evolution in Stone Restoration Techniques 00:17:10 - Advancements in Stone Restoration Machinery: From Single to Triple-Headed Machines 00:21:03 - Strategic Equipment Investments and Building a Versatile Restoration Arsenal 00:23:15 - Residential Stone Restoration: Honing, Polishing, and Innovative Grout Solutions 00:32:19 - Understanding Cementitious vs Epoxy Terrazzo Composition and Polishing Challenges 00:35:06 - Common Issues with Terrazzo Maintenance and Restoration 00:37:51 - The Impact of Wax and Sealers on Terrazzo Floors’ Appearance and Breathability 00:40:50 - Longevity and Cost-Effectiveness of Diamond Refinishing Over Traditional Maintenance 00:48:54 - Changing Stone Care Culture Through Right Practices 00:49:35 - Podcast Closing and Encouragement to Share Stone Care Wisdom 00:50:31 - The Impact of Culture on Stone Care Success 00:51:30 - Educating Janitorial Staff on Basic Stone Care 00:52:06 - Rejecting Quick Fixes for Sustainable Stone Care   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academ

Austin Jones leads Millennium Facility Services in Atlanta, where he’s built a reputation for tackling some of the toughest cleaning jobs around. From massive public arenas to the fast-paced world of film and TV sets, Austin has seen it all and isn’t afraid to get into the details of what keeps these spaces looking sharp. He’s not just about sticking to the basics. Instead, he’s constantly testing new methods, exploring the benefits of modern tools like microfiber, and figuring out how to solve real-world challenges that cleaning pros face every day. Down-to-earth and approachable, Austin brings both expertise and a fresh perspective to the conversation about what it takes to deliver consistently excellent results in commercial cleaning.   You can contact Austin Jones via email here: austin.jones@millfac.com Check out the company website here: https://millfac.com/ Connect with Austin on LinkedIn here: https://www.linkedin.com/in/mr-austin-jones/   The key moments in this episode are:00:00:00 - Introduction to Beyond Clean with Ace Season 9 and Guest Austin Jones 00:04:00 - The Importance of Color-Coded Cleaning Rags in Restroom Hygiene 00:06:00 - Balancing Manual Cleaning and Technology in High-Traffic Facilities 00:09:00 - The Role of Disinfectants and Quick Kill Times in Daytime Cleaning 00:11:00 - Industry Preferences: Avoiding Yellow Mop Buckets and Maintaining Professional Standards 00:11:41 - Breaking Away from the Yellow Mop Bucket Mentality 00:14:06 - The Importance of Proper Mop Rinsing and Chemical Use 00:15:01 - Effective Training and Cleaning Processes for Restrooms 00:18:40 - Defining Cleaning: Beyond Odors and Chemicals 00:21:07 - The Role of Microfiber and Mechanical Wiping in Disinfection 00:23:00 - Enhancing Restroom Cleaning with Microfiber and Squeegee Techniques 00:27:00 - The Importance of Process and Purpose in Cleaning Protocols 00:28:00 - Using Advanced Equipment for Efficient Facility Cleaning 00:30:20 - Navigating Challenges in Diverse Facility Environments 00:32:50 - Specialized Cleaning Practices for Sensitive Surfaces and Autonomous Equipment Use 00:34:00 - Best Practices for Cleaning Acrylic and Using DI Water 00:35:00 - Increasing Productivity with Efficient Cleaning Tools 00:37:00 - Proper Floor Maintenance and Avoiding Surface Damage 00:41:00 - The Role of Process and Continuous Improvement in Cleaning 00:43:00 - Continuous Education and Lifelong Learning in the Cleaning Industry 00:45:18 - Exploring Austin Jones’s Personal Bucket List 00:45:48 - Austin Jones’s Self-Reflection on Personal Priorities 00:45:55 - Celebrating a Milestone Birthday with Family Adventures 00:46:35 - Experiencing the Grand Canyon in Different Seasons 00:47:00 - Embracing Life’s Journeys with Positivity and Safety   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

Do you want to land those dream clients and finally break out of the “hamster wheel” in your cleaning business? Imagine being recognized for your expertise, leading a crew that operates smoothly, and securing the kind of contracts that make your competitors envious. I’m sharing exactly how you can dial in on the right customers, build genuine relationships with decision-makers, and specialize in services that keep your team busy (and your bank account happy). Let’s talk about what it takes to become the go-to cleaning company in your area—without burning out or trying to do it all. In this episode, you will be able to: Discover how defining your ideal customer profile can transform your cleaning business by attracting clients who truly fit your strengths. Unlock the unexpected benefits of attending cleaning industry conferences that can fast-track your business growth and networking power. Discover how coaching tailored to cleaning businesses can help break through growth plateaus and sharpen your operational focus. Explore why specializing in specific floor care services can set your business apart and boost your profit margins. Master the art of building strong relationships with decision makers to secure long-term janitorial service contracts. Connect with Jerry here: https://www.linkedin.com/in/jerry-flug-a6328311/   https://hraconsultinggroup.com/   The key moments in this episode are:00:00:00 - Defining Your Ideal Customer Profile (ICP) for Cleaning Businesses 00:03:34 - Upcoming Cleaning Industry Conferences and Networking Benefits 00:05:16 - The True Value of Conferences Beyond Exhibits 00:08:32 - Evolving Cleaning Technology and Old-School Wisdom 00:11:19 - Overcoming Business Growth Challenges in Cleaning Services 00:14:06 - Specializing in Floor Care Types to Build Revenue Streams 00:15:38 - Focusing on Three Floor Care Services for Business Efficiency 00:19:29 - Understanding Concrete Floor Maintenance and Avoiding Common Mistakes 00:24:56 - Identifying Ideal Customer Profiles and Market Opportunities 00:27:42 - Managing Account Size and Cleaning Frequency for Sustainable Growth 00:28:40 - Intentional Growth Strategies for Janitorial Businesses 00:30:11 - The Critical Role of Floor Care in Customer Retention 00:31:18 - Building Ownership and Partnership Mindset with Clients 00:32:32 - Podcast Growth and Community Support in the Janitorial Industry 00:33:28 - Closing Remarks and Resources for Janitorial Professionals   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning      

Jerry Flug is a seasoned professional with over 20 years of experience in the commercial cleaning industry, having started as the owner of a BSC with 12 employees and successfully growing the business to over 250 employees. Learn about BSCAI and what it has done for Jerry and continues to do. Discover the latest commercial cleaning industry trends to stay ahead of the competition. Learn the essential steps for building a successful cleaning business from the ground up. Gain insight from expert coaching explicitly tailored for cleaning business owners. Uncover effective pricing strategies that will maximize your cleaning services' profitability. Master the art of employee retention in the cleaning industry for a sustainable and prosperous team.   Connect with Jerry here: https://www.linkedin.com/in/jerry-flug-a6328311/   The key moments in this episode are:00:00:00 - Introduction to Beyond Clean with Ace 00:01:03 - Networking and Learning in the Industry 00:03:40 - Jerry's Background and Coaching Business 00:10:07 - Networking and Industry Challenges 00:14:02 - Industry Statistics and Challenges 00:14:32 - Challenges in the Cleaning Industry 00:15:24 - Building a Strong Foundation 00:16:31 - Strategic Business Approach 00:19:56 - Professionalism in the Industry 00:25:28 - Employee Retention and Community 00:28:53 - Spreading Hope and Encouragement 00:29:26 - Defining Organizational Culture 00:30:42 - Winning the Pricing War 00:33:41 - Accounting for Equipment Replacement Cost 00:36:17 - Offering Support and Mentorship   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

Discover the unexpected personal ambition driving a janitorial business coach. Find out why his personal bucket list goal for the year is more than just a vacation. It's a heartwarming story of resilience and hope. Stay tuned to learn more about the man behind the coaching expertise and the inspiring journey he's embarking on this year. In this episode, you will be able to: Mastering the Phases of Building a Business: Learn the essential steps to successfully grow and scale your janitorial business. Creating a Positive Company Culture: Discover how to foster a workplace environment that motivates and retains your janitorial staff. Strategies for Reducing Employee Turnover: Discover effective tactics for keeping your janitorial team engaged and committed to your business. Importance of Customer Service in Business Growth: Explore how exceptional customer service can propel your janitorial business to new heights. Coaching for Janitorial Business Owners: Gain valuable insights and mentorship to navigate the unique challenges of running a janitorial business. My special guest is Jerry Flug. Jerry Flug, a former commercial janitorial company owner of 20+ years, brings a wealth of experience and passion to janitorial business coaching. Following a successful merger and sale of his company, Jerry realized his passion for helping others grow and succeed in the industry. With a focus on employee retention and positive company culture, Jerry's hands-on experience and dedication to cultivating thriving businesses make him a valuable resource for janitorial business owners looking to build, grow, and scale their companies. His deep understanding of the industry's nuances and commitment to helping others succeed make him a welcome addition to the Beyond Clean with ACE podcast. Connect with Jerry here: https://www.linkedin.com/in/jerry-flug-a6328311/   The key moments in this episode are: 00:00:00 - Three Phases of Building a Business: Build, Grow, Scale 00:01:14 - Introduction and Background of Jerry Flug 00:06:01 - Employee Retention and Cultivating Culture 00:12:48 - Structuring Company Mission and Vision 00:13:47 - Building Trust through Core Values 00:14:25 - Importance of Trust in Business 00:15:11 - Increased Awareness in the Industry 00:17:03 - Bridging Generational Communication Gap 00:18:40 - Building and Scaling a Business 00:27:37 - Balancing Profit and Growth 00:27:58 - The Importance of Outstanding Customer Service 00:28:27 - Treating Family Well and Making a Profit 00:29:47 - The Personal Touch in Business 00:35:48 - Writing a Book and Helping Others 00:39:34 - Personal Bucket List and a Cruise 00:41:09 - Jerry's Bucket List 00:41:19 - Understanding Jerry's Journey 00:41:46 - Parting Words 00:41:19 - The Power of Reflection 00:41:46 - Final Thoughts   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Shari Cedar and I were honored to facilitate this three-hour workshop at this week's Clean Buildings Conference in Baltimore. This is an audio recording of the first hour of the 3 hour workshop.   You can reach Shari here: scedar@akbuildingservices.net https://www.akbuildingservices.com/     This workshop will be available later this year as a class at our main campus in Orlando. https://academyofcleaning.com/ or Catch the entire workshop at the NFMT Remix conference in Orlando this fall.   https://www.nfmt.com/remix/2025/   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning        

Have you ever heard these myths about growing a cleaning business? Myth 1: Subcontractors are more trouble than they're worth. Myth 2: Janitorial software solutions are too complex for small businesses. Myth 3: Competitive cleaning service proposals require extensive industry experience. Edwin reveals the truth behind these myths and shows you a strategy to navigate them effectively. Stay tuned for the eye-opening insights! Edwin has been instrumental in scaling his business to over 150 employees and achieving the prestigious Inc 5000 award for two consecutive years. His transition from running a successful cleaning company to developing software solutions for the industry showcases his innovative approach and dedication to enhancing operational efficiency. www.cleancinch.com Coupon Code: GEM50 The critical moments in this episode are: 00:00:00 - Inc 5000 Award 00:03:26 - Company Growth 00:07:16 - Creating Cinch Janitorial Software 00:09:30 - Adapting to Covid Era 00:11:37 - All-in-One Solution 00:12:34 - Target Audience and User-friendly Software 00:13:29 - Simplified Bidding Process 00:15:01 - Customizability and Feedback 00:18:47 - Evolution of Business and Technology 00:21:45 - Communication and Cultural Integration 00:25:25 - Importance of AI in Website Management 00:26:01 - User-Centric Website Experience 00:27:29 - Empowering Business Managers 00:28:26 - Expansion Strategies and Hybrid Business Models 00:33:01 - Hands-On Training Opportunities   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/   PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Does this sound familiar? Have you been told to simply post on social media and hope for engagement? The struggle to get people talking about your cleaning industry content can be frustrating, right? You're not alone in this. Engaging your audience in the cleaning industry can feel like an uphill battle, but there are effective strategies to tackle this challenge head-on. Let's dive into some proven tactics to boost audience engagement and make your content stand out in the cleaning industry.   Mickey Anderson is an experienced marketing strategist with a specialization in assisting B2B companies, specifically those within the cleaning industry, in establishing and implementing effective marketing tactics to drive demand and foster long-term client relationships. With a focus on simplifying strategies, Mickey's expertise lies in creating content that encourages meaningful engagement and interactions with the target audience.   https://heymickeyanderson.com/   The key moments in this episode are:00:01:14 - Introducing Mickey Anderson 00:02:53 - Challenges of Engagement 00:04:01 - Overcoming Discouragement 00:07:50 - Annual Planning and Proactive Approach 00:13:29 - The Impact of Social Media on Event Planning 00:14:43 - The Role of Email Marketing 00:16:08 - Leveraging New Technologies 00:18:11 - AI as a Tool 00:22:57 - Understanding the Consumer 00:26:45 - Getting into the Spirit 00:27:30 - Start with Why 00:28:48 - Future Plans 00:29:55 - Challenges and Opportunities 00:33:06 - Audience Interaction   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

Do you think this sounds familiar to you? Have you been told that you need a refined and complicated plan to prepare your business for the future? The pain of feeling overwhelmed and reactive and never being able to plan proactively is all too real. If you're ready to break free from this cycle and take control of your business's destiny, stay tuned for a game-changing approach that will enhance your operational efficiency and strategic planning. Let's revolutionize the way you think about business transitions together. In this episode, you will be able to: Uncover the secrets to successful business exit strategies and maximize your future opportunities. Harness the power of AI to streamline your business operations and stay ahead of the competition. Join a dynamic peer network of entrepreneurs to share insights, inspiration, and support for business growth. Discover the key to creating repeatable business processes that drive efficiency and scalability. Elevate your business by enhancing customer centricity and building lasting relationships. My special guest is Mickey Anderson Mickey Anderson is a seasoned business strategist and marketer, known for her expertise in creating scalable and repeatable processes for businesses in their marketing and growth departments. As the owner of a marketing agency, Mickey brings a wealth of knowledge to the table. Her approach emphasizes measurable and refined strategies, steering clear of the "throw spaghetti at the wall" tactic. With a focus on enhancing operational efficiency and strategic planning for future transitions, Mickey's insights are invaluable for entrepreneurs seeking to prepare their businesses for potential exits. The key moments in this episode are:00:00:00 - Planning for the Future 00:03:19 - Reflecting on the Past 00:07:33 - Setting Up for Potential Exit 00:09:57 - Timing for Acquisition 00:12:22 - Embracing Change 00:12:56 - Succession Planning and Business Sustainability 00:13:51 - Empowering Leadership and Building Trust 00:14:50 - Business Acquisition and Transition 00:17:15 - Overhauling Marketing and Sales 00:21:38 - Quality First and Customer Centric Approach 00:25:51 - Adapting to AI in Business 00:28:11 - Integration of AI into Business 00:29:58 - Importance of AI in Small Businesses 00:32:26 - Positive Impact of AI 00:33:33 - Three Key Takeaways You can find Mickey at: https://www.heymickeyanderson.com/   WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Discover the startling truth about the power you hold in your hands. It's not about waiting for someone else to make the change. You have the authority to take action right now. Learn how one individual's proactive decision-making has the potential to impact an entire industry. And here's the kicker - it's not a high-profile figure or a government official. It's an everyday person just like you. Find out how they're making waves and creating a healthier, more empowered world. Are you ready to join the movement?  HomeCleanse website: https://www.homecleanse.com/about/   The key moments in this episode are:00:00:00 - Empowerment and Proactivity 00:04:02 - Understanding Mycotoxins 00:09:33 - Personal Experience and Hurricane Preparedness 00:11:45 - Vulnerability and Protection 00:12:38 - Strategies for Reducing Exposure 00:13:13 - Importance of Podcast 00:14:27 - Impact of Rainy Season 00:16:55 - Understanding Dust 00:19:29 - Health Risks of Aerosolized Chemicals 00:24:53 - Impact of Mold Quantity 00:25:44 - The Impact of Too Much on Health 00:26:22 - Listening to the Body 00:28:13 - Proactive Health Measures in Business 00:29:35 - Impact of Poor Air Quality in Work Environment 00:35:48 - Consulting and Empowering Individuals for Health 00:39:29 - Embracing Personal Responsibility 00:40:00 - The Power to Do Good 00:40:49 - Empowering Others 00:41:33 - The Exciting Documentary 00:42:20 - Call to Action WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning  

Does this sound familiar? I'm struggling to grow my cleaning business, despite putting in all the hard work and effort! You've probably been told to focus on getting more clients, but that hasn't brought the results you expected, leaving you frustrated and wondering what you're missing out on. It's time to shake things up and discover the real strategies that will lead to sustainable growth and improved employee retention in your cleaning business. In this episode, you will be able to: Uncover effective strategies for small business growth in the cleaning industry, propelling your business to new heights. Discover powerful employee retention strategies specifically tailored to the cleaning industry, ensuring a dedicated and motivated workforce. Explore the impact of minimum wage on janitorial businesses and learn how to navigate and thrive in this changing landscape. Embrace the importance of employee training in janitorial services, empowering your team to deliver exceptional results. Navigate the challenges of hiring in the commercial cleaning industry and unlock the secrets to building a reliable and skilled team. My special guest is Blake Dozier Blake Dozier, the founder of On Point Building Services, brings close to a decade of industry experience to the podcast. Based in Virginia Beach, Virginia, Blake's practical insights are informed by his hands-on approach to managing a successful small business in the commercial cleaning sector. His expertise in employee retention strategies, sustainable business growth, and the complexities of hiring in the industry provides a well-rounded perspective for small business owners seeking to elevate their operations. With a focus on employee welfare and internal advancement opportunities, Blake's knowledge offers actionable strategies for achieving small business success in the cleaning industry. The key moments in this episode are:00:00:01 - Small Business Statistics in America 00:01:08 - Introduction to Beyond Clean with Ace 00:01:28 - Reflection on Business Milestones 00:06:08 - Factors for Business Growth 00:09:50 - Employee Referral Programs 00:16:09 - Employee Compensation and Online Recruitment 00:18:23 - Turnover Rates and Retention 00:19:44 - Life Circumstance Turnover 00:22:08 - Factors Influencing Turnover 00:30:33 - Firing Customers and Partnership Mentality 00:32:39 - Janitors' Pay Rates 00:34:42 - Pay Structure and Legal Concerns 00:37:13 - Factors Affecting Pay Rates 00:43:08 - Importance of Training and Culture 00:48:14 - Parting Words   You can find the report from this podcast here from Tradepress Media Building Service Contractor Frontline Labor Report  Connect with Blake Dozier on Linkedin Contact On Point Commercial Cleaning Services here.     WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning