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Answers That Count - Hosted By Charles Musgrove
Charles Musgrove
98 episodes
8 months ago
Host Charles Musgrove discusses the topics that matter to your business. Charles interviews the experts that always deliver the nuggets of knowledge to give your business the edge it needs for success. He covers the hot topics from investments, $15/hour minimum wage, bitcoin, employment law, taxes and current events impacting the economy and your business. It's a can't miss show for the entrepreneur and those that are striving to get there.
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Management
Business,
Entrepreneurship
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All content for Answers That Count - Hosted By Charles Musgrove is the property of Charles Musgrove and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Host Charles Musgrove discusses the topics that matter to your business. Charles interviews the experts that always deliver the nuggets of knowledge to give your business the edge it needs for success. He covers the hot topics from investments, $15/hour minimum wage, bitcoin, employment law, taxes and current events impacting the economy and your business. It's a can't miss show for the entrepreneur and those that are striving to get there.
Show more...
Management
Business,
Entrepreneurship
Episodes (20/98)
Answers That Count - Hosted By Charles Musgrove
Shocking Economic Q4 Numbers
#inflation #economics #trouble https://answersthatcount.com Check out the video here: https://youtu.be/-1U7bYFZAGU Inflation still rampant, along with lower than predicted employment numbers, doesn’t bode well for Q4
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3 years ago
28 minutes 43 seconds

Answers That Count - Hosted By Charles Musgrove
Neuroscience Secrets in the Consumer Experience
Dr. Melissa Hughes is back with nuggets about how the brain works and how the knowledge can help with marketing, negotiations and just everyday communications. https://answersthatcount.com/ Check out the video here: https://youtu.be/iBFzXZ1aiuo Why do we like what we like? Does numeric content impact decisions? These and many other neuroscience information that is beneficial for marketing and deal making. Check out this Podcast with Dr. Melissa Hughes. Charles: Hello and welcome back, everyone, to the Answers That Count Podcast. I’m your host, Charles, Musgrove, and thank you so much for joining us for another exciting show that I am really pumped up about this show. We have a returning guest to the show. Dr. Melissa Hughes is back today, but before we get started I wanted to ask you to do one thing. Hit the “subscribe” button. Also hit the “like” button and the notification bell, so that you’ll be notified when we post new videos to our podcast. Welcome back, Dr. Melissa Hughes. This is great. This neuroscience geek, extraordinary Dr. Melissa Hughes. Thank you so much for joining. This is going to be so cool. You know, I was at a Florida Restaurant Lodging Association conference recently and you were a double speaker there. You had two sessions and I know both those sessions were well-attended, and not only were they well-attended, the feedback you’re getting on one of those sessions, from what I hear, has just been remarkable, so a lot of interest. You know how to deliver a great message and people are always interested in learning about how the brain works, and we’re going to have another great conversation today about it. Melissa: It is so good to be here. It was great to see you at FRLA. It’s one of my favorite events of the year and you’re right, that session was amazing. First of all, it was packed and, I believe, most of us really want to know how the brain works and how to make it work better. Not everybody likes to dig into the research the way I do because I’m a little bit geeky that way and I, admittedly, I own that, but, I think, most of us want to know what we can do to make this three pound squishy mass between our ears - Charles: We do. I mean, it is just so cool to hear this and when you hear some of your tips and tricks and your brain hacks, it just - you think, “Wow, I get it. That makes sense. Now I understand why I think like I think.” I also want to give a shout-out. You were on TedTalks recently too and I think you said that was back in April and you’re getting a lot of good mentions on that. That’s getting a lot of good kickbacks around the internet, so congratulations on that.
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3 years ago
31 minutes 24 seconds

Answers That Count - Hosted By Charles Musgrove
Why is GDP and Inflation 2X “Normal”?
#inflation #GDP #economy https://answersthatcount.com Professor Joe breaks down the complicated numbers and technical jargon to give us plain speak economic news. Check out the video version here https://youtu.be/IpiH7nsUOQ4.  
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4 years ago
24 minutes 1 second

Answers That Count - Hosted By Charles Musgrove
What‘s Happening in Economic See Saw? Update from FSU Professor Joe Calhoun
#finance #inflation #interestrates https://answersthatcount.com Professor Joe provides an update on what is going on in the economy, from inflation to unemployment.  Check out the video here https://youtu.be/Q1MEIKH5D1A.  
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4 years ago
28 minutes 28 seconds

Answers That Count - Hosted By Charles Musgrove
Chairman Powell and Economic Update!
#chairmanpowell #economics #inflation #fedrate In this episode, Professor Joe Calhoun discusses the current state of the economy. He describes the role of the Fed Chairman and how Chairman Powell has to speak with caution, which sometimes seems like he is speaking in code. What if inflation gets to hot? What will happen to the consumer of the Fed raises rates? How will the Federal Government service the national debt if rates rise? Will a rise in rates effect pressure to raise tax rates? Check out this episode as we talk about these topics and more! https://youtu.be/PB8YVWZ9e1E  
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4 years ago
27 minutes 50 seconds

Answers That Count - Hosted By Charles Musgrove
Higher Pay Beyond Minimum Wage Coming For Servers
In this episode, we have Tim Ligon, Partner with SeatonHill, a national outsourced CFO company. Tim has vast experience as CFO for national restaurant franchise brands. Tim's experience is the backdrop for his recommendations on how to prepare for the rising wages and costs in the industry. Tune in for tips about restaurant management.  Tim Ligon of SeatonHill on Answers That Count with Charles Musgrove. Covering the commission model that is proving valuable to restaurants and servers.   C: Hello! I am Charles Musgrove, host of the Answers That Count podcast. Thank you for joining us for another exciting show. Do me a favor before we get started, hit the subscribe button. Hit the like button because you know you’re going to love this podcast. It’s going to be a great podcast! We have some great content coming to you today. We have Tim LIgon with Seaton Hill. Tim, welcome to the show today. T: Good afternoon, how are you? C: I’m doing great. This is going to be a good show today. We’re going to talk about accounting, financial statements, and really we’re going to bring this to real life, real world current economic conditions. We’re going to talk about the minimum wage increase that we’re seeing across many of the states in the United States. We’re going to talk about inflationary costs that these restaurants are going through and really what the options are that the restaurant owner has to manage these costs increases over the long term. So, Tim this is going to be a great show, buckle up. Before we get started, I wanted to give a special shout out to Seaton Hill. So I know that is the company you’ve partnered with and John if you could put up that I want to read just a little bit of information about Seaton Hill to give them special props for today. Seaton Hill Partners, they are the fastest growing strategic CFO service firm in the nation. Can you believe that? Tim, you joined a big firm there. For more than a decade our client’s success is our mission at Seaton Hill. Seaton Hill Partners deliver the finance and operations expertise only a team of veteran business finance executives can bring. We position our clients for sustained long term growth and success in today’s complex business environment, experience matters. You want to call them for a no cost consultation (850) 524-0211 or check them out on seatonhil.com. So, Tim, you’ve joined up with a great company there at Seaton Hill. You bring with you a great amount of restaurant experience. Now I know you weren’t in the back kitchen flipping hamburgers and making salads and doing all that stuff. You were the financial guy so you were shoulder to shoulder with the owners of these large restaurant groups so you weren’t just the accountant or bean counter for one restaurant, you were part of a large organization. So tell us a little bit about the positions and experience you’ve had working with restaurants.
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4 years ago
26 minutes 28 seconds

Answers That Count - Hosted By Charles Musgrove
Is it the End of the Tipping Model for Restaurants? Commission Model the Future?
#frla #answersthatcount #foodtech The topic of how to manage the $15 minimum wage increase was the headliner at the June Board Meeting of the FRLA. Carol Dover, CEO of FRLA, kicks off the session with a reminder of the narrow margin that Amendment 2 was passed in November 2020. Now is the time for action to stop the slide down the slippery slope of regulations and cost increases. In this session, the experts are employment attorney, Kevin Johnson, Mike Vinik with BJ's Restaurants and Chad Mackay, CEO of Fire & Vine Hospitality. Chad's group of restaurants are located in the Washington and Oregon where the push for $15 minimum wage began over 5 years ago. At that time, he implemented a commission base compensation plan for servers and bartenders while charging customers a service charge. Chad discusses the success of the plan along with the pros and cons of it. Kevin Johnson provides an outline of the legal hurdles to classify employees as commissioned employees and the exclusion for paying overtime premium. Mike Vinik discusses how BJ's is managing the wage increases in over 25 States. They are using a variety of tools, including technology, menu changes and product usage.
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4 years ago
1 hour 5 minutes 35 seconds

Answers That Count - Hosted By Charles Musgrove
Manage the Change that is Coming in the Restaurant Industry!
#restaurants #minimumwage #answersthatcount #capserv360 In this episode, we highlight sections of previous podcasts featuring restaurant industry leaders. This podcast covers topics that are relevant today for owners and operators to consider and suggestions made from owners of restaurants in Florida, Washington and Oregon. Comments about the focus of technology is also included in this highlight podcast.
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4 years ago
19 minutes 7 seconds

Answers That Count - Hosted By Charles Musgrove
What does Inflation Really Mean?
#inflation #nfp #economy #indicators #answersthatcount https://answersthatcount.com Answers that Count with Professor Joe Calhoun In this video Professor Joe describes what the latest economic news on inflation means to your wallet. Highest indicators in 13 years sounds like we are in the middle of high inflation and economic problems. Is this true? Professor describes the fundamentals of economics and what that means today in light of the inflation indicators. Check out the video for information that will help you understand the flood of economic data that you see in the news.
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4 years ago
25 minutes 13 seconds

Answers That Count - Hosted By Charles Musgrove
How are Unemployment Figures Compiled?
#unemployment #employment #answers #answersthatcount Join Professor Joe Calhoun and Charles on Answers That Count Joe Calhoun: Hey, great to be with you! Always a pleasure, Charles. Awesome. Not only are you a professor, you’re an economics professor, so - and we’re going to talk about one of our favorite subjects. We’re going to talk about economics. And what - what are we looking at in the news today? So, there’s a couple of points that we’re reading about, we’re seeing, and we’re actually feeling it in our pocket books. So, let’s talk. Let’s start with the unemployment numbers. You know, there’s a lot of chatter right now every time we turn on the TV, watch the news or we read the newspaper, social media, we see where...heck, if we just go out shopping, we see where employers, retail shops, restaurants, they’re looking for employees. They’ve got ‘help wanted’ stickers posted everywhere, but yet when we look at the unemployment records that are posted by the federal government, their unemployment is still high. So, it looks like - I mean, this is kind of a contrast - we have high unemployment, but yet the demand for employees to work is high also. So, help us out with understanding that.
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4 years ago
29 minutes 50 seconds

Answers That Count - Hosted By Charles Musgrove
How to Protect The Vulnerable such as in Nursing Homes
#vulnerable #nursinghome #legal https://www.toomuchatstake.com Mr. LeBoeuf is AV® Rated by Martindale-Hubbell®, the highest lawyer rating available based upon confidential reviews by local lawyers and judges. He has been named by Florida Trend Magazine as one of Florida’s Legal Elite (among the top 1.8 percent of attorneys in the state of Florida). Law & Politics Magazine has also repeatedly recognized him as a Super Lawyer among the top five percent of attorneys in the state, using peer review balloting and a blue ribbon panel as its selection process.
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4 years ago
24 minutes 25 seconds

Answers That Count - Hosted By Charles Musgrove
How to Find the Right Attorney
#attorney #answersthatcount #brooksleboeuf Dean R. LeBoeuf is the managing partner of the Brooks | LeBoeuf law firm. He focuses his practice on complicated civil litigation involving personal injury and all wrongful death matters, including accidents involving negligent motor vehicle drivers, medical malpractice cases, nursing home abuse, and neglect cases. In this Podcast we discuss how to select an attorney for representation. Getting this right, could be the most important decision you make about your representation and could have the biggest impact on the outcome of your case.
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4 years ago
20 minutes 52 seconds

Answers That Count - Hosted By Charles Musgrove
Investment Options for Military Personnel
#military #investment #answersthatcount #bayviewprivatewealth Mark Dutram with Bayview Private Wealth talks about the unique challenges of providing investment options for military personnel, both active and retired. His firm specializes in providing plans that a customized for each military family. This focus is founded on his military service and seeing first hand the need to help military personnel. Once he began his professional career, he was able to fulfill the need he saw years earlier during active duty service.  Thank you Mark for your service and for creating a special niche in your firm to meet the needs of military personnel.
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4 years ago
25 minutes 21 seconds

Answers That Count - Hosted By Charles Musgrove
How to use Technology to Attract Employees
#technology #minimumwage #frla #answersthatcount Dan Murdoch an executive with Harri (https://harri.com/) a technology solutions provider for the hospitality industry. Dan provides solutions to restaurants across the entire USA including QSRs and FSRs. He has seen the struggles challenging the industry from wage increase, employee shortage, COVID and just the normal challenges of managing a restaurant. When he talks about the role technology plays, he speaks from experience. He has seen how it can be a difference maker in a businesses' success or failure. Dan provides great insight in this Podcast about the technology solutions that have been successful, the hot technology for today and the outlook for technology focus in the future. Check out this Podcast for the Nuggets of Knowledge to help your decision making about adapting to challenges of wage and cost increases. With the rising wages caused by the $15/hour minimum wage push and the current short supply of employees, attracting and keeping employees, in this economy is a challenge. In this Podcast, we discuss the importance of employees and how to attract and retain the best ones.
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4 years ago
47 minutes 1 second

Answers That Count - Hosted By Charles Musgrove
Often Overlooked - Women Investors Bayview Private Wealth
#women #investor #insight Great insight into women investors and various choices available at Bayview Private Wealth - Securities offered by Registered Representatives through Private Client Services, member FINRA/SIPC. Advisory products and services offered by Investment Advisory Representatives through RFG Advisory, a Registered Investment Advisor. RFG Advisory, BayView Private Wealth, and Private Client Services are unaffiliated entities. Destin Florida
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4 years ago
26 minutes 58 seconds

Answers That Count - Hosted By Charles Musgrove
Restaurants Plan Incentives Ahead of $15 Minimum Wage Increases
Federal law requires employees earn at least the federal minimum wage, or the higher state or local number in 28 states and 55 municipalities. If the combination of the base wage and earned tips does not total the required minimum wage, the employer must pay the tipped employee more to make up the difference. Sunil Dharod, who owns 124 restaurants across four states, including Applebee’s locations, Sonic Drive-In stores and the Roy’s fusion chain, said he expected higher wages would lead to menu price increases and reduced service. In this podcast, Professor Joe Calhoun talks about how incentives drive behavior. He relates incentives of wait staff to make more money. Good service leads to better tips. So, servers are incentivized to provide great service to customers. The tip model of compensation and the commission model of compensation for servers and bartenders is a way to drive better customer service, higher sales and higher compensation to the servers and bartenders.
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4 years ago
25 minutes 58 seconds

Answers That Count - Hosted By Charles Musgrove
What $15 Min Wage Hikes Mean to Restaurants
#minimumwage #restaurants ##FRLA https://frla.org/ In this podcast we discuss changes that restaurants should consider when adjusting to the cost increases from the rising minimum wage. John talks about positive experience he has had going from counter service and no tipped wages to full-service and tipped compensation model for his wait staff. Check out this episode to learn about what you should consider when adapting to the minimum wage increases. A veteran of Manatee County’s hospitality industry for nearly 40 years, John Horne began his career working summers at Fast Eddie’s Place while completing his Business Degree at Clemson University. He opened his own restaurant, Anna Maria Oyster Bar, on the City Pier in Anna Maria, FL in 1995. Four more restaurants followed and the AMOBs have become a well-known place to enjoy fresh, delicious seafood at a great value, served by a team of wonderful staff in a fun, family-friendly atmosphere. JH - Thanks for having me on. Glad to be here, glad to help represent the Florida Restaurant Lodging Association. CM - This is going to be great and John is from the, he’s down in the Bradenton, Florida area. He’s got four restaurants, the Anna Marie Oyster Bar, so he is basically at a destination location on the, you get to see the gulf coast too because you got an island restaurant, is that right? JH - We do. We’re on the intercoastal on the Anna Marie Island in Bradenton Beach and so we’re watching the dolphins jump every day. It’s awesome. CM - What a great place to be and great food and great hospitality and service there so this is going to be awesome and before we get started with today’s show, we want to make sure to give a special thanks to our sponsor Heartland Payment Systems. They have been awesome to sponsor this show, this podcast, so thank you Heartland. Heartland is the selected, the trusted source for payment solutions that they are representing the Florida Restaurant Lodging Association. So go to frla.org/Hearltand and you’ll see all the information about them. They’ve got the answer for payment solutions. They also do payroll and human, human resource services. So check with Heartland. They’re a great sponsor of the FRLA and they’re a great sponsor of this podcast, so thank you so much, Heartland. So John, with that, let’s get this thing going. So we know, this is a wave. So the wave is coming. There is a $15 per hour that’s going to be implemented in the state of Florida where the increases have already started. They started in January and they’re just gonna ramp up from there, so this is a fact. JH - It’s, it’s, it’s coming on us. We’re gonna have that tidal wave. It’s gonna hit us hard starting September 30th and every year subsequent to the point where we’re paying and you know we’re already paying our back of the house people well over minimum wage. Nobody in the restaurant industry has ever not wanted to pay our people properly.
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4 years ago
42 minutes 11 seconds

Answers That Count - Hosted By Charles Musgrove
Investing with a Plan!
#investing #indexing  #wealth #invest #answers https://www.bayviewwealth.com Mark has more than 25 years of experience helping meet the financial, retirement and investment planning needs of families, business owners, and professionals. “We help people to define what success and happiness means to them. What seems like fairly easy definitions, turns out to be quite ambiguous and illusive for many. Their achievement requires more than the possession of assets.” Contact information for Mark Dutram: 4476 Legendary Drive, Suite 201 Destin, Florida 32541 Cell: 850-865-7006 Main: 850-990-0618 Ext. 01 https://BayViewWealth.com It’s not about how much money you earn. It’s what you do with the money that matters. In this video, I’m going to show you a business strategy on how to manage your money. I’m not gonna tell you what to invest in. That’s not my role. Here are the best ideas of what the best professionals do to manage their money.
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4 years ago
27 minutes 38 seconds

Answers That Count - Hosted By Charles Musgrove
Think Like a Bank for Investments
#bank #invest #insurance http://answersthatcount.com Ever wonder what banks do to get so rich? Well its not just because they're banks.. rather its about the way they think. That's what we uncover here in this podcast.. how to think like a bank. You don't need to be a banker or in the banking industry but you can still copy these strategies to help improve your financial life.  
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4 years ago
23 minutes 22 seconds

Answers That Count - Hosted By Charles Musgrove
4 Ways to Amplify Your Message
#answersthatcount In this episode, we are joined by returning guest, Melissa Hughes (https://www.melissahughes.rocks/), author, speaker and expert on how the brain works. She delivers the brain nuggets on this episode. It's a can't miss show. Melissa discusses the 4 Methods to Amplify your message, whether it is about business messages or just ways to communicate your personal message in everyday life. She also discusses Sketch Notes and provides the Sketch Notes for the content of this episode. 
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4 years ago
27 minutes 12 seconds

Answers That Count - Hosted By Charles Musgrove
Host Charles Musgrove discusses the topics that matter to your business. Charles interviews the experts that always deliver the nuggets of knowledge to give your business the edge it needs for success. He covers the hot topics from investments, $15/hour minimum wage, bitcoin, employment law, taxes and current events impacting the economy and your business. It's a can't miss show for the entrepreneur and those that are striving to get there.