Tech Mahindra's Ecosystem: Driving Outcome-Driven AI Transformations

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ZINFI Technologies, Inc.

231 episodes

20 hours ago

ZINFI helps technology providers and their channel partners achieve profitable growth rapidly and affordably by automating Partner Relationship Management (PRM) processes globally.

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ZINFI helps technology providers and their channel partners achieve profitable growth rapidly and affordably by automating Partner Relationship Management (PRM) processes globally.

Marketing

Business,

Management

Tech Mahindra's Ecosystem: Driving Outcome-Driven AI Transformations

ZINFI Technologies, Inc.

53 minutes 48 seconds

3 weeks ago

Tech Mahindra's Ecosystem: Driving Outcome-Driven AI Transformations

Tech Mahindra's Ecosystem: Driving Outcome-Driven AI Transformations
In this episode, Sugata Sanyal Founder & CEO of ZINFI, sits down with Mayank Shekhar Choudhary, Senior Vice President of the Partner Ecosystem at Tech Mahindra in Europe. They discuss how Tech Mahindra is revolutionizing industries with its unique approach to digital and AI transformations. The conversation highlights the company's focus on building a strong ecosystem of partners and delivering outcome-driven solutions rather than just focusing on traditional IT metrics. Mayank shares compelling examples from the manufacturing, telecom, and banking sectors, detailing how this strategy helps customers modernize legacy systems, reduce capital expenditure, and free up resources for further innovation. This discussion provides valuable insights into the power of collaborative ecosystems and the strategic use of technology to drive real business value.

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Video Podcast: Tech Mahindra's Ecosystem: Driving Outcome-Driven AI Transformations

Chapter 1: The Converged IT, OT, and Network Environment

Mayank explains that Tech Mahindra’s services go beyond traditional IT and Operations Technology (OT) to create a converged environment that includes the network. He emphasizes that this three-pronged approach is crucial for achieving seamless digital transformation. Tech Mahindra works across various verticals as a system integrator, with a strong focus on telecom, banking and financial services, and manufacturing. The company aims to be a trusted, consultative partner in the manufacturing sector, providing an end-to-end journey from creating a future roadmap to real-world execution. The ultimate goal is to evolve the customer’s landscape while keeping the end customer at the center of every decision.

This comprehensive strategy is exemplified by Tech Mahindra’s work with a global chemical manufacturer, BASF, where they are transforming the company's enterprise network across 600 sites in 72 countries. They implemented a "network as a service" model to achieve this massive project without disrupting business. This model allows the customer to pay for the service they consume rather than making a substantial upfront capital investment, a significant industry trend. By utilizing an ecosystem of partners, Tech Mahindra successfully re-engineered processes, managed people, and brought new technologies to transform the client's infrastructure. This focus on outcome-driven solutions ensures that the customer realizes tangible business benefits.
The concept of a converged environment extends to the telecom space, where Tech Mahindra is helping a premier Dutch telco, KPN, to achieve autonomous operations. By bringing in process changes and innovative technology, the objective is to take the telco from a level three to a level five of autonomy.