Is email really dying—or just misunderstood? In this episode, host Emma Fischer sits down with internal comms experts Amy Dietz and Avalon Taylor from Cognizant, along with Staffbase Strategy Advisor Jeff Corbin, to explore the evolving role of employee email in one of the world’s largest IT service organizations. You’ll learn why email remains the backbone of internal communication at Cognizant, how the team uses data to challenge assumptions and eliminate inbox overload, and what it takes to create email newsletters that employees actually want to read. From survey insights to segmentation strategies and the art of email consolidation, this episode is packed with practical tips and bold perspectives—including Jeff’s mea culpa on once believing email was obsolete.