On this week's episode, I speak with Julie Hogan. Julie is the VP of the Customer Team at Drift. She shares about balancing family and work, how to find your way into positions with big companies, and how to make your career about people and not positions.  Episode Highlights:Defining a "Customer Team."Julie shares her journey, love for working with people, and how it informs her role at Drift.When is the best time to jump onto a new company?Key principles that can inform the work you do.The most important advice for landing jobs at key, influential companies.Work/Life balance is never going to be perfect: How do you make it work?How negative statements can affect your long-term goals and how to deal with them.The 3 downfalls of extroverted leaders, and how to combat them.Keys to learning to build out a company, globallyThe major things that Marketers need to learn from Customer Success Teams.Rapid Fire round: the #1 "successful" person, other's might think this is insane, deep regrets, a movie about your life, impactful books, and personal "call-to-action." 3 Key Points:Work hard and don't focus so much on a specific title or for a specific brand, but on what you enjoy and what you are good at.Work/Life "blend" is more important than balance.Customer centricity is the key to success for a company, and every single person has to be focused on aiding the customer journey.