Episode 8: Navigating the Challenges in 911 Centers

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Young, But in Command

John Barney RPL CCM ENP

18 episodes

3 days ago

Young, But in Command is a podcast for young leaders, dispatchers, and public safety professionals who are stepping into command roles and reshaping the future of emergency communications. Hosted by John Barney, a 911 Director and author, each episode explores leadership development, operational insight, and raw conversations from inside the 911 center and beyond. If you're leading early, leading loud, or preparing to — this show is for you.

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Episode 8: Navigating the Challenges in 911 Centers

Young, But in Command

1 hour 4 minutes 22 seconds

8 months ago

Episode 8: Navigating the Challenges in 911 Centers

Join hosts John and Hilton for a light-hearted and insightful chat with Leighton Williams, a former 911 call taker and K9 Officer from St. Pete, Florida. In this fun episode, the trio shares plenty of laughs while diving into the real-world challenges of 911 centers. They explore how Quality Assurance (QA) plays a key role in making emergency operations smoother and more efficient. With engaging stories and a friendly vibe, this conversation offers a refreshing look at the human side of emergency response—where humor meets hard work and innovation. Tune in for a blend of candid insights, practical tips, and lots of fun!