I recently tried to complete Japan’s Furusato Nozei one-stop tax application online.
What should have been a quick digital process turned into an hour of confusion on my Mac — plugins, drivers, browser settings, nothing worked.
Then I tried the same thing on my phone.
It took one minute.
This episode is about that small experience — and what it says about how digital systems actually work for ordinary users.
No frustration, no ranting.
Just a quiet look at how a single click can change everything.
