
In conversation with Kevin Leonor all the way from Las Vegas, Two times Top 100 Customer Strategist Award Winner 2021-22
The conversation revolves around
Why Customer Success Management is important?
How did he end up being a CSM?
Hospitality vs Customer Success Management?
How to retain your customers and gain their loyality?
Toughest case which he faced & how he handled it?
How to manage conflicts with the customers?
How he became two times Award winner & his inspirations?
His experience at Zoom, Advice to the businesses/Entrepreneurs and many more.
Catch all of these and many more in today's episode