Celebrating Father's Day in Hospitality

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WTF! Walk The Floors Podcast- All Things Hospitality Training

Michele Kline and Stephanie Leger

167 episodes

9 months ago

Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage.

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Hosted on Acast. See acast.com/privacy for more information.

How To

Education,

Business

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Celebrating Father's Day in Hospitality

WTF! Walk The Floors Podcast- All Things Hospitality Training

34 minutes 7 seconds

1 year ago

Celebrating Father's Day in Hospitality

The hospitality industry is notorious for its extended and unpredictable working hours. This throws a unique set of challenges into the mix for fathers. And we talk about Moms a lot, but today is all about the epic Dads that make our industry work.

Late evenings, weekend shifts, and working during holidays become the norm, often resulting in the sacrifice of essential family time… How do our leaders do it?

This heart-warming conversation with Tony Tricase (Mohegan Casino Las Vegas) and Eduardo Duran (Insight Hospitality Solutions) is packed with tips.

Listen to our podcast on any major platform & follow us on YouTube! hashtag#wtfwalkthefloors hashtag#hospitalityindustry hashtag#leavershipdevelopment hashtag#hotels

Follow Our Guest

Tony Tricase, https://www.linkedin.com/in/anthonytricase

Eduardo Duran https://www.linkedin.com/in/eduardo-duran-a8655045

Website https://www.wtfwalkthefloors.com

LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors

YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg

Connect with the hosts on LinkedIn

Michèle Kline https://www.linkedin.com/in/michelekline/

Stephanie Leger https://www.linkedin.com/in/sleger/

Hosts Company Links

Michèle Kline https://www.klinehospitality.com/

Stephanie Leger https://www.firstratehospitality.com/

Hosted on Acast. See acast.com/privacy for more information.