A conversation about what’s happening in commerce today will likely be outdated in a week. How do we keep up with it all? We keep talking.
From generative AI and the metaverse to live shopping and native checkout, there’s always something new to discuss in the commerce world. Marcel Hollerbach, Co-Founder and Chief Innovation Officer of Berlin-based Productsup as well as Co-Founder and Entrepreneurial Partner at Cavalry Ventures, brings some of the industry’s leading experts together from all over the world to talk about what excites them most about the intersection of commerce and tech, the biggest challenges they’re seeing companies face, and their predictions of where we’re headed.
Episodes will be released each week featuring a new guest, whether it be leaders at major brands and retailers, tech founders, thought leaders, investors, etc. Some interviews will be in English and others in German.
Listen in to ongoing conversations about the world of commerce.
More information at www.world-of-commerce.com and on social (Twitter, Instagram, LinkedIn).
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A conversation about what’s happening in commerce today will likely be outdated in a week. How do we keep up with it all? We keep talking.
From generative AI and the metaverse to live shopping and native checkout, there’s always something new to discuss in the commerce world. Marcel Hollerbach, Co-Founder and Chief Innovation Officer of Berlin-based Productsup as well as Co-Founder and Entrepreneurial Partner at Cavalry Ventures, brings some of the industry’s leading experts together from all over the world to talk about what excites them most about the intersection of commerce and tech, the biggest challenges they’re seeing companies face, and their predictions of where we’re headed.
Episodes will be released each week featuring a new guest, whether it be leaders at major brands and retailers, tech founders, thought leaders, investors, etc. Some interviews will be in English and others in German.
Listen in to ongoing conversations about the world of commerce.
More information at www.world-of-commerce.com and on social (Twitter, Instagram, LinkedIn).
#009 Stella Weickl: Wie wird KI die WhatsApp-Chatbot-Industrie verändern?
World of Commerce
48 minutes
2 years ago
#009 Stella Weickl: Wie wird KI die WhatsApp-Chatbot-Industrie verändern?
WhatsApp-Chatbots sind der neue, große Trend in der Messenger-Kommunikation. Folglich wollen auch immer mehr Unternehmen die Chancen des beliebten Kanals für den schnellen, effizienten und kundenorientierten Dialog nutzen.
Stella Weickl, Chief Operating Officer von Chatwerk, einem Anbieter einer WhatsApp Business API-Lösung, spricht in dieser Episode mit Marcel Hollerbach über ihre Erfahrungen und Einschätzungen rund um das Thema WhatsApp-Marketing und Conversational Commerce. Unter anderem gibt sie einen Einblick, was WhatsApp-Bots für Unternehmen und Marken tun können, was sie kosten und wo die Fallstricke liegen.
Außerdem besprechen die beiden, was sich durch die Implementierung von generativer KI und ChatGPT für Userinnen verändert. Hilft die KI, die Qualität der Whats-App-Kommunikation zu verbessern? Wie wichtig ist ein „human-takeover“ und wo liegen Grenzen? Welche weiteren Veränderungen sind zu erwarten?
World of Commerce
A conversation about what’s happening in commerce today will likely be outdated in a week. How do we keep up with it all? We keep talking.
From generative AI and the metaverse to live shopping and native checkout, there’s always something new to discuss in the commerce world. Marcel Hollerbach, Co-Founder and Chief Innovation Officer of Berlin-based Productsup as well as Co-Founder and Entrepreneurial Partner at Cavalry Ventures, brings some of the industry’s leading experts together from all over the world to talk about what excites them most about the intersection of commerce and tech, the biggest challenges they’re seeing companies face, and their predictions of where we’re headed.
Episodes will be released each week featuring a new guest, whether it be leaders at major brands and retailers, tech founders, thought leaders, investors, etc. Some interviews will be in English and others in German.
Listen in to ongoing conversations about the world of commerce.
More information at www.world-of-commerce.com and on social (Twitter, Instagram, LinkedIn).