In this explosive episode, Mark and Ian are joined by industry insider Clint Nykamp – former Connells employee – to unpack the shocking revelations from the BBC Panorama episode aired on 14th July.

The trio dive deep into the dark side of corporate estate agency, spotlighting pressurised sales tactics, target-driven culture, and the manipulation that often blurs the line between hustle and harm. They also scrutinise the poor service standards and overvaluing practices exposed at Purplebricks, raising big questions about accountability in the hybrid and online model.

Is this just bad behaviour, or does it reflect something rotten in the core of some big agency structures? And more importantly – what can independent agents learn from it to stand out for the right reasons?

This is a no-holds-barred conversation that every agent needs to hear.