In this episode, we delve into the current landscape of the hospitality industry and its challenges in employee engagement. From the ongoing impact of Brexit, the COVID-19 pandemic, and the cost of living crisis to the persistent struggle with skills and labor shortages, we address the pressing questions: Is engagement still the ultimate goal, and what can be done to retain and hire great talent in the face of these challenges? Join us as we explore strategies to combat the issues of low pay, inflexible work arrangements, and the non-remote nature of the hospitality employee experience. Connect with our guest, Andy here