Wysdom - How AI turns bots into intelligent agents with Tariq Bethune

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Working Smarter: Presented by Calabrio

Calabrio

48 episodes

4 weeks ago

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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Business

Technology

Wysdom - How AI turns bots into intelligent agents with Tariq Bethune

Working Smarter: Presented by Calabrio

33 minutes

1 year ago

Wysdom - How AI turns bots into intelligent agents with Tariq Bethune

Virtual Agents, Chatbots, Bots...whatever you call them, they need love too. Calabrio is excited to welcome Wysdom into the portfolio to help customers of any size make their bots better. How does it work? What kind of KPI can be delivered on your virtual agents? Join Tariq from Wysdom as we understand how conversational AI assists in making your virtual and human agents better at servicing your customers.