The Power of Honesty, Transparency and Communication with Bryce Ackerman

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/36/8a/45/368a4528-abce-c316-90aa-94f06ac5012a/mza_15745168836012566339.jpg/600x600bb.jpg

Working Smarter: Presented by Calabrio

Calabrio

48 episodes

4 weeks ago

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

Business

Technology

RSS

All content for Working Smarter: Presented by Calabrio is the property of Calabrio and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Business

Technology

The Power of Honesty, Transparency and Communication with Bryce Ackerman

Working Smarter: Presented by Calabrio

48 minutes

2 years ago

The Power of Honesty, Transparency and Communication with Bryce Ackerman

Bryce Ackerman from Roche Diagnostics joins Dave to discuss the role of WFM in CX, some of the biggest myths about WFM and how important honesty and transparency are when dealing with the workforce. Bryce shares some history of his journey in WFM and some of the life lessons he has learned along the way.