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Working Smarter: Presented by Calabrio
Calabrio
48 episodes
4 weeks ago
In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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All content for Working Smarter: Presented by Calabrio is the property of Calabrio and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
Show more...
Business
Technology
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Back to Basics with Jim Davies
Working Smarter: Presented by Calabrio
33 minutes
2 years ago
Back to Basics with Jim Davies
Before a contact center organization looks to the future, getting back to the basics is the smarter first step. Calabrio's CXO Jim Davies stops by to provide wisdom and common sense advice on how to start at the beginning.
Working Smarter: Presented by Calabrio
In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.