In this episode of Workforce Skills, John Morris shares how PHP Commercial Painting built lasting partnerships that fuel millions of dollars in annual work. He breaks down what separates successful contractors from struggling ones — from reading every line of a contract to owning mistakes and overcommunicating with clients.
John also talks about the power of answering every phone call, building trust on the jobsite, and investing in relationships that bring long-term growth. Whether you’re a small business owner or a trades professional, this episode will change how you think about communication, accountability, and customer relationships in construction.