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Work Winning Ways
Gary Williams
24 episodes
7 months ago

Work opportunities with the right kind of clients, Winning those opportunities into the right kind of fees, Ways to retain those clients for the long-term.

This podcast is aimed at anyone who sells business to business services, whether you are an owner or Director of an SME professional/engineering consultancy or someone in a larger firm who has to win work as part of your job, this is for you.

We speak to business leaders and those ‘at the front line’ in the world of construction, engineering consultancy and law and ask them to share their experiences and ideas about what works, and what really doesn’t when growing a professional services business. We discuss strategies and tactics including how to motivate ‘reluctant’ sellers to engage in work-winning thereby unleashing a large, previously hidden salesforce.

There are some great tips and advice in areas such key client management, getting in front of target clients, structuring initial sales meetings, writing winning proposals and so much more.



Hosted on Acast. See acast.com/privacy for more information.

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Management
Technology,
Business
RSS
All content for Work Winning Ways is the property of Gary Williams and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Work opportunities with the right kind of clients, Winning those opportunities into the right kind of fees, Ways to retain those clients for the long-term.

This podcast is aimed at anyone who sells business to business services, whether you are an owner or Director of an SME professional/engineering consultancy or someone in a larger firm who has to win work as part of your job, this is for you.

We speak to business leaders and those ‘at the front line’ in the world of construction, engineering consultancy and law and ask them to share their experiences and ideas about what works, and what really doesn’t when growing a professional services business. We discuss strategies and tactics including how to motivate ‘reluctant’ sellers to engage in work-winning thereby unleashing a large, previously hidden salesforce.

There are some great tips and advice in areas such key client management, getting in front of target clients, structuring initial sales meetings, writing winning proposals and so much more.



Hosted on Acast. See acast.com/privacy for more information.

Show more...
Management
Technology,
Business
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Nudge Theory With Ziba Goddard
Work Winning Ways
33 minutes 39 seconds
3 years ago
Nudge Theory With Ziba Goddard

Ziba Goddard is a behavioural scientist and Chief Consulting Officer at Cowry Consulting and joins Gary Williams on this episode of Work Winning Ways. Ziba specialises in human behaviour and how we make decisions. If you've ever heard of Nudge Theory and wonder why we make the decisions we make particularly in the context of buying, this is for you!

 

KEY TAKEAWAYS

  • People are wired to make snap judgements and rarely are making decisions based on having all of the information available. Thinking is often less rational than people would assume. 
  • Nudge Theory is the idea of using encouragement or suggestions to change people's behaviour while still giving them freedom to make their own decisions. For example governments have used this recently to encourage people to socially distance during the pandemic. 
  • We have two systems of thinking, the cerebellum based thinking, which is subconscious and primal. Then there's the prefrontal cortex that allows us as humans to deduct and reason and use language. Think of them as the Homer Simpson brain and the Dr Spock brain. 
  • 90% of our decisions come from our Homer Simpson brain. 
  • There is a toolkit of around 200 shortcuts that scientists use to connect directly to our primal thinking. 
  • Ziba has done some work with construction companies to increase health and safety. After 4 days on site observing, Ziba's team painted the canteen area a shade of pink that essentially has a calming effect and reduced the amount of people taking risks. She also changed the card system used for keeping track of safety to one of reward rather than punishment. This reduced unsafe behaviours by 85% at this site. 
  • reframing sales to a personal relationship makes it easier for sellers. It's not about using clients to achieve goals, it's about forming a bond and doing a favour for one another. 
  • We have an inherent bias towards those people we think are specialists, for example we trust doctors with stethoscopes around their necks more than doctors without one. 



BEST MOMENTS

‘People aren't rational and don't have perfect knowledge' 

‘We don't want people on building sites thinking quickly' 

‘The key to sales is relationships' 

‘When people are credible enough and show a weakness, we like them more'



EPISODE RESOURCES 

Questas Academy
More about Ziba Goddard



ABOUT THE GUEST 

Following an undergraduate degree in Experimental Psychology and a Masters in Clinical Psychology, Ziba was drawn to business and spent time working in organisational effectiveness at Bank of New York Mellon.

 

Ziba is Chief Consulting Officer at Cowry and leads the client 'Pilots and Programmes' within the business. Ziba spends the majority of her time identifying the cognitive friction in the current customer journeys to help inform the creative process within Cowry at the key Design stage.

 

ABOUT THE HOST

Gary Williams has been in sales and marketing his entire career. The past 10 years have been dedicated to helping technically minded non-salespeople become skilled and confident in selling themselves and their services.


http://linkedin.com/in/garyquestas
https://www.questas.co.uk
Instagram: @bdcoachinghub

Not everyone is a natural salesperson, Find out more on how to improve your sales HERE: https://www.thequestasacademy.com/

This show was brought to you by Progressive Media



Hosted on Acast. See acast.com/privacy for more information.

Work Winning Ways

Work opportunities with the right kind of clients, Winning those opportunities into the right kind of fees, Ways to retain those clients for the long-term.

This podcast is aimed at anyone who sells business to business services, whether you are an owner or Director of an SME professional/engineering consultancy or someone in a larger firm who has to win work as part of your job, this is for you.

We speak to business leaders and those ‘at the front line’ in the world of construction, engineering consultancy and law and ask them to share their experiences and ideas about what works, and what really doesn’t when growing a professional services business. We discuss strategies and tactics including how to motivate ‘reluctant’ sellers to engage in work-winning thereby unleashing a large, previously hidden salesforce.

There are some great tips and advice in areas such key client management, getting in front of target clients, structuring initial sales meetings, writing winning proposals and so much more.



Hosted on Acast. See acast.com/privacy for more information.