Karen is joined by Genevieve Hawkins, seasoned business leader and author of Mentally at Work and Shrinking Elephants, to tackle the unspoken tensions that can undermine team cohesion and productivity. Together, they explore how leaders can recognize, address, and resolve workplace conflicts before they escalate.  Karen and Genevieve discuss why team members often avoid difficult conversations, the impact of unresolved conflict on workplace culture, and how leaders can foster an environment where open dialogue is encouraged. Genevieve shares practical strategies for identifying passive-aggressive behaviors, facilitating constructive conversations, and coaching employees to navigate disputes effectively.  The conversation also covers when leaders should intervene directly versus when to empower their team members to resolve conflicts themselves. Listeners will gain valuable insights into following up on conflict resolution, ensuring accountability, and embedding long-term solutions to build a more cohesive and high-performing team.  This episode provides leaders with the tools they need to confidently address workplace tensions and create a culture of transparency and collaboration.  Connect with Karen Gately on LinkedIn To build on what you’ve learned in this episode, explore the Powerful Conversations eLearning series—designed to help leaders navigate tough discussions with clarity, empathynand confidence. Discover how to manage your own thoughts and emotions, communicate expectations effectively and influence underperformance through firm, fair and impactful dialogue. 👉 Explore Powerful Conversations series here: https://www.corporatedojo.com/communicate-with-impact Connect with Genevieve Hawkins on LinkedIn now!