In this episode of Work Savvy, Karen is joined by emotional intelligence specialist and best-selling author Amy Jacobson to talk about the power of EI in today’s complex, fast-moving workplaces.  Based on her latest book The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations, Amy breaks down a five-step framework to help leaders and teams communicate with empathy, confidence, and clarity—especially when it matters most. From handling conflict to managing emotions under pressure, this conversation offers practical tools to turn emotionally charged moments into opportunities for connection and change.  Whether you're leading a team, navigating change, or having the hard conversations no one wants to have—this episode will leave you better equipped.  Looking to sharpen your leadership skills and create lasting impact? Visit Corporate Dojo to discover tools, training, and support designed for real-world results.    Link to elearn – Powerful Conversations Bundle and Lead with EQ Bundle    Connect with Karen Gately on LinkedIn   Connect with Amy Jacobson on LinkedIn