Leadership isn’t just about hitting goals—it’s about how you get there. In this episode of Work in Progress, we sit down with Jessica Trumble, founder of We Are Charlotte, to unpack the art of leading with empathy while still getting results. Jess shares practical strategies for balancing compassion with accountability, building trust in high-pressure environments, and navigating tough conversations with authenticity and grace.

Listen in for some insights on how to grow as an empathetic leader, even if it doesn’t come naturally, and why leading with heart doesn’t mean letting go of results.

About our guest - Jessica Trumble is a dynamic leader and founder of We Are Charlotte, where she’s on a mission to put people at the heart of workplace transformation. With a knack for building high-performing teams and a career steeped in executive coaching and organisational strategy, Jess blends insight, ambition, and heart to help businesses unlock the potential of their people. She’s all about creating spaces where individuals thrive, and businesses grow—because, for Jess, good work starts with good people.