In this episode of the Work Culture Podcast, host Jason P. Carroll interviews Bill Benjamin, a partner and keynote speaker at the Institute for Health and Human Potential. Bill shares his journey from a technical background in mathematics and computer science to becoming an expert in emotional intelligence and workplace culture. He discusses the importance of understanding and managing the 'last 8%' moments—those difficult conversations and decisions that can define a leader's reputation and impact organizational culture. Bill emphasizes the need for leaders to develop skills to navigate these challenging situations effectively, fostering a culture of courage and connection within their teams. The conversation also touches on the psychological aspects of leadership, including the effects of cortisol on decision-making and the importance of emotional awareness in high-pressure environments.I hope you enjoy! Be sure to like and subscribe so you don't miss any episodes!Jason#entrepreneurship #culture #leadership #emotionalintelligence #intelligence #self-awareness #personalboard #community #podcast #podcastshow #foryou #foryoupage #explorepage #workcultured