Listening is hardest when it matters most – and many of us are doing it wrong. In this Work Better episode, researcher Jeff Yip reveals the five mistakes that sabotage our ability to truly hear others. Find out what they are, and learn why listening is the key to connection, engagement, and leadership – and how to start doing it better.
Jeffrey Yip, PhD, is an Associate Professor of Management at Simon Fraser University and the founder of ListeningWorks. His research focuses on leadership, mentoring, and career development, with a special emphasis on interpersonal dynamics and organizational psychology. A Fulbright scholar, Yip earned his PhD in Organizational Behavior from Boston University and a master’s degree in Human Development and Psychology from Harvard University.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
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Listening is hardest when it matters most – and many of us are doing it wrong. In this Work Better episode, researcher Jeff Yip reveals the five mistakes that sabotage our ability to truly hear others. Find out what they are, and learn why listening is the key to connection, engagement, and leadership – and how to start doing it better.
Jeffrey Yip, PhD, is an Associate Professor of Management at Simon Fraser University and the founder of ListeningWorks. His research focuses on leadership, mentoring, and career development, with a special emphasis on interpersonal dynamics and organizational psychology. A Fulbright scholar, Yip earned his PhD in Organizational Behavior from Boston University and a master’s degree in Human Development and Psychology from Harvard University.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
Most people want more from their work than just a paycheck. They want to feel like what they do matters. And that shift isn’t just a trend — it’s a call to action for today’s leaders. This special episode of the Work Better podcast (Recorded live at the American Society of Interior Designers National Conference in Atlanta) features Wes Adams, a positive psychology researcher at the University of Pennsylvania and author of Meaningful Work: How to Ignite Passion and Performance in Every Employee. He shares practical insights and powerful research on what drives meaningful work and how leaders can help people feel more connected to their work, colleagues, and organization by creating community.
The Work Better podcast is produced with assistance from Katie Pace, Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison and Emily Cowdrey provide creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
Work Better
Listening is hardest when it matters most – and many of us are doing it wrong. In this Work Better episode, researcher Jeff Yip reveals the five mistakes that sabotage our ability to truly hear others. Find out what they are, and learn why listening is the key to connection, engagement, and leadership – and how to start doing it better.
Jeffrey Yip, PhD, is an Associate Professor of Management at Simon Fraser University and the founder of ListeningWorks. His research focuses on leadership, mentoring, and career development, with a special emphasis on interpersonal dynamics and organizational psychology. A Fulbright scholar, Yip earned his PhD in Organizational Behavior from Boston University and a master’s degree in Human Development and Psychology from Harvard University.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
