In this episode, Toree interviews Jenny Jones, a business operations manager and consultant. She shares her journey from starting in finance to discovering her passion for enhancing business operations. Jenny emphasizes the vital role of being an implementer for visionaries, helping streamline business processes, refine workflows, and make data-driven decisions.
She highlights the importance of standard operating procedures (SOPs), efficient team management, and the balance between visionaries and operational roles. Jenny also discusses her strategies for personal productivity and future plans. The conversation unpacks the significance of operations roles in scaling businesses and ensuring efficient team function.
00:00 Welcome and Introduction
03:21 Jenny's Journey from Finance to Business Operations
15:06 Expanding Services and Embracing the Virtual COO Role
22:41 The Pros and Cons of Fractional vs. Full-Time Operations Roles
25:47 Identifying When You're Ready for an Operations Manager
30:25 The Importance of SOPs in Scaling Your Business
36:45 Automating Processes for Efficiency
40:43 Balancing Business, Clients, and Personal Life
45:08 Concluding Thoughts on Operations Management
Check out the SHOW NOTES for more information!
Resources:
If you enjoyed today's episode, please:
About the Host:
Meet Toree McQueen, a realtor, entrepreneur, serial just do-er, podcaster, mother to 5, and a bold dreamer always on a mission. Tune in weekly to hear about how to run a business and a home life, how to scale and grow, and solutions to loving your life's work!
Connect with Toree: