In this episode Jennifer Hood, the HR Transformation PMO Director at UGI talks about her career in utilities, one that started over 20 years ago. She shares how she worked her way up from a Temporary Administrative Assistant to the position she holds today. Jenn is completely honest when re-telling her story, sharing all the challenges and setbacks she faced along the way. Her story is one of perserverence, determination and resilience, one that truly demonstrates her passion for learning and leading.