Explore the critical aspects of employee experience, recruitment, and retention with Sarah Diehl, Founder and Principal of Empowered Hospitality. This episode delves into effective strategies for building a thriving workplace culture, the importance of structured hiring processes, and actionable steps to enhance employee engagement. Sarah shares insights on navigating the complexities of talent acquisition and the pivotal role of listening to employees to create an environment where both the business and its people can flourish.