In this episode, Natasha discusses water management with Pavan Parshad, head of data science and modelling at Severn Trent. They delve into how advanced analytics, AI, and machine learning are revolutionising water quality, operational efficiency, and failure prevention. Smart metering and innovative projects like wastewater digital twins are also highlighted.  

Next, Natasha interviews Ian Thompson, managing director of Xylem UK and Ireland. They explore the challenges of digital transformation in the water sector, the role of digital technologies in meeting regulatory and business goals, and the importance of collaboration. Ian underscores the need for innovation, digital asset connection, and sustainability. He shares examples of digital solutions that have reduced pollution and improved water management. 

Takeaways: 

• Data science is crucial for proactive water management. 

• AI and machine learning can predict failures before they occur. 

• Smart meters provide valuable insights into customer water usage. 

• Generative AI can enhance design processes in water management. 

• Innovative projects like digital twins are game changers for the industry 

• Digital technologies can help water companies meet regulatory and business goals by improving efficiency, reducing pollution, and enhancing sustainability. 

• The water industry needs to overcome challenges such as a conservative approach, slow innovation, and fragmented asset connectivity to fully embrace digital transformation. 

• The water sector should prioritise investment, project delivery, and the recruitment of new talent to drive digital transformation and address water challenges.