In the last 10 years, the business of retail has changed more than at any other time in history. On this podcast, we talk to the retail leaders who are not only weathering change, but thriving in it.
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In the last 10 years, the business of retail has changed more than at any other time in history. On this podcast, we talk to the retail leaders who are not only weathering change, but thriving in it.
What’s Functional, Practical, and Scalable with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S.
Winning Retail
35 minutes 19 seconds
3 years ago
What’s Functional, Practical, and Scalable with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S.
This episode features an interview with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S. Since joining the company in October of 2020, Kellie has been responsible for creating a frictionless associate and customer experience using innovative technology and streamlined ways of working.
On today’s episode, Kellie gives us an inside look into Walmart’s associate-facing app, Me@Walmart, talks about the future of AR in stores, and shares why it’s better to be brave than perfect.
Winning Retail
In the last 10 years, the business of retail has changed more than at any other time in history. On this podcast, we talk to the retail leaders who are not only weathering change, but thriving in it.