Nathan Woods is the Founder of Beloved Hospitality, who helps businesses build trust, loyalty, and meaningful growth through leadership development, customer journey innovation, and a culture of hospitality. Nathan is an Unreasonable Hospitality Certified Consultant.

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What I learned during my conversation with Nathan.

1. Hospitality is the simple act of thinking about and preparing for others before their arrival.
2. Create an onboarding experience for new clients that closes the gap of potential buyer's remorse.
3. Stop sending branded apparel. Get to know those you serve and send bespoke items that represent their unique identity.
4. The local church needs to get creative again by being first-class in this space because business leaders are currently front-runners.
5. Think of creative ways to serve a family if the husband is away on a leadership adventure.

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How to show virtual hospitality?

If you found this conversation useful, share it with a friend at the specific minute mark that your friend would find insightful.

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