In this episode of UX Fundamentals, we explore the tools that make service blueprinting effective and accessible. Learn how to map and optimize your service processes to enhance user experiences at every touchpoint.

Service blueprinting is a method used to visualize the connections between different components of a service. From frontstage interactions to backstage processes, we discuss how this tool helps in identifying opportunities for improvement.

Discover the best tools for service blueprinting, including Miro, Lucidchart, and Smaply. Learn how these platforms help in creating detailed maps, collaborating with teams, and organizing complex service data.

Explore practical tips for creating effective service blueprints. From identifying key touchpoints to involving stakeholders in the process, learn how to make the most of your blueprinting efforts.

Tune in to this episode of UX Fundamentals to master the tools and techniques for service blueprinting. Available now on Spotify. Click here to listen now!

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