Building an IT Service From the Ground Up with Kyle McKenna

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/76/60/5b/76605ba7-b196-a83c-0cbd-d0f807fdab91/mza_14101437023150404683.jpg/600x600bb.jpg

Where's The Any Key?

Ryan Bacon

31 episodes

6 months ago

Reilly Scull, CTO of Macktez, talks about cool IT Tools admins can have in their toolbox. Reilly also gives advice about hiring IT people and learning how to use the support teams of different vendors. Listen to what he has to say in this new episode of Where's the Any Key? You can also watch this on our youtube channel: https://youtu.be/1ZQuuk3Cors Learn more at www.jumpcloud.com

All content for Where's The Any Key? is the property of Ryan Bacon and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

Education,

Business

https://storage.buzzsprout.com/31l1ogfpexq70vkwc9q7pau8omx6?.jpg

Building an IT Service From the Ground Up with Kyle McKenna

Where's The Any Key?

57 minutes

4 years ago

Building an IT Service From the Ground Up with Kyle McKenna

Kyle McKenna is the Manager of Enterprise Technology for Cars.com. Kyle, along with host Ryan Bacon, discuss what it's like to build an IT service from the ground up and what needs to be put in place to be successful. Kyle talks about how he was a one person shop that managed over 600 devices, while also putting policies and end point protections in place to keep everything running. The pair also talk about the importance of a ticketing system so you aren't overwhelmed with requests. Listen t...