‘Gallagher’s Boxty House’ owner, restaurateur, brewer, former Restaurant Association President Pádraic Óg Gallagher bring Geraldine and Mahima through the changes of his beloved restaurant industry and the many challenges already overcome. Pre-covid, restaurants were facing decreasing margins, increasing regulations and escalating costs of doing business. What now after lock-down? Plus what post-Covid restaurants will look like and the profile of the new dining set? Are cloud kitchens, with the newly formed consumer behaviour dictating ‘how’ we will dine and ‘what’? We discuss how technology via delivery service apps; UBER, Just-eat, Lynk and Deliveroo are gaining a stronger foothold in the industry, which is carving out the new face(less) of what is meant by restaurant ‘service’. Can restaurants continue doing something they truly enjoy, cater to their customers changing expectations and make money?

Hosts: Geraldine Magnier & Mahima Badsra

iTunes: https://lnkd.in/eme6kyY

Twitter: @needlelands

Webite: idiro.com

Email: podcast@idiro.com