When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News), Chitra invites leaders from around the world to share one personal story that changed the course of their life and work, and how they lead and deal with adversity. Through these stories, Chitra and her guests take you behind-the-scenes to get an inside perspective of some of the most compelling stories and eventful moments of our time.
All content for When it Mattered is the property of Chitra Ragavan and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News), Chitra invites leaders from around the world to share one personal story that changed the course of their life and work, and how they lead and deal with adversity. Through these stories, Chitra and her guests take you behind-the-scenes to get an inside perspective of some of the most compelling stories and eventful moments of our time.
Ep. 56 — A Retired Police Executive Returns to Duty to Help Rebuild the United States Capitol Police after the Violent January 6 Insurrection / J. Thomas Manger, USCP Chief of Police.
After 42 years in policing, including for two of the largest police agencies in the National Capital Region, J. Thomas Manger had retired and was enjoying his life as a security consultant and public citizen. Then on January 6, thousands of white extremists — incited by former President Donald Trump and his minions — breached the U.S. Capitol, vandalizing the building and grounds, threatening the lives of members of Congress, of Vice President Mike Pence and his family, and mercilessly heckling, beaing, tear gassing, and injuring hundreds of ill-equipped and vastly outnumbered U.S. Capitol Police.
Manger watched the events unfolding on TV, horrified and near tears as the rioters roamed freely across the Capitol, hanging nooses, taking selfies, shattering windows, breaking doors and assaulting cops, in a ruthless challenge to democracy.
When Manger was invited to become the new police chief, he was reluctant to leave retirement behind. But haunted by the January 6 images, he couldn’t turn down the call of duty.
Sworn in on July 23rd, Chief Manger is a little more than a month into his job and confronting some of the biggest challenges of his long and distinguished career. His 1800 rank and file sworn officers are still struggling to absorb and recover from the magnitude of those violent attacks. Hundreds are recovering from their injuries and are emotionally traumatized, scores have already left the force, and then there are the memories of two of their own who lost their lives to a stroke and to suicide after the insurrection. Put simply, many officers are experiencing a crisis of confidence in their leadership like never before.
Can Tom Manger fix it?
When it Mattered
When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News), Chitra invites leaders from around the world to share one personal story that changed the course of their life and work, and how they lead and deal with adversity. Through these stories, Chitra and her guests take you behind-the-scenes to get an inside perspective of some of the most compelling stories and eventful moments of our time.
