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What Just Happened? A Polpeo Podcast
Kate Hartley & Tamara Littleton
17 episodes
1 week ago
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?
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Management
Business,
Marketing
RSS
All content for What Just Happened? A Polpeo Podcast is the property of Kate Hartley & Tamara Littleton and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?
Show more...
Management
Business,
Marketing
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Miracle on the Hudson River
What Just Happened? A Polpeo Podcast
42 minutes 34 seconds
6 months ago
Miracle on the Hudson River
In January 2009, US Airways Flight 1549 suffered a dual engine failure shortly after take-off from LaGuardia Airport due to a bird strike. Captain Chesley “Sully” Sullenberger and First Officer Jeff Skiles conducted an emergency landing on the Hudson River and, remarkably, all 155 passengers and crew survived.
In this episode of “What Just Happened?”, hosts Kate Hartley and Tamara Littleton are joined by aviation psychologist Jill Green to discuss the extraordinary calm and leadership demonstrated by ‘Sully’, who made the critical decision to land on the Hudson, executing it flawlessly with support from his co-pilot and crew.
The conversation explores key themes including decision-making under pressure, the importance of flight training, and the psychological and physiological responses to crisis. It highlights Crew Resource Management (CRM), a system fostering communication, cooperation, and trust among flight crew, which proved essential in the successful outcome. Communication strategies, such as Sully’s deliberate use of words like “brace” and “evacuate,” illustrate the power of clarity in crisis.
The episode underscores the value of leadership, teamwork, psychological safety, and preparedness, offering insights applicable not only in aviation but across industries facing high-pressure decision-making.
A full transcript of today’s show is available to read here.
What Just Happened? A Polpeo Podcast
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?