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What Just Happened? A Polpeo Podcast
Kate Hartley & Tamara Littleton
17 episodes
1 week ago
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?
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Management
Business,
Marketing
RSS
All content for What Just Happened? A Polpeo Podcast is the property of Kate Hartley & Tamara Littleton and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?
Show more...
Management
Business,
Marketing
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Everything is NOT Awesome: Greenpeace v LEGO
What Just Happened? A Polpeo Podcast
32 minutes 13 seconds
1 month ago
Everything is NOT Awesome: Greenpeace v LEGO
Until 2014 Shell had enjoyed a 50-year-long brand partnership with LEGO. But it came to an abrupt and high profile end after Greenpeace’s “Everything is Not Awesome” campaign, which targeted the long-standing partnership due to Shell’s Arctic drilling activities. Initially reluctant to end the deal,

LEGO faced mounting public pressure after Greenpeace released a viral, emotionally powerful video that used LEGO imagery to highlight environmental damage. The backlash ultimately led LEGO to announce it would not renew the arrangement.

In this episode of ‘What Just Happened?’, hosts Kate Hartley and Tamara Littleton are joined by PR consultant and brand activism expert Sara Collinge to unpack why the Greenpeace campaign was so effective.

They discuss Greenpeace’s ability to creatively invert LEGO’s own brand values and slogans, and to strategically involve children and social media to drive emotional engagement. And they look at how LEGO’s initial corporate response lacked humility and failed to acknowledge responsibility.

The discussion expands into how brands can avoid becoming targets of activism, emphasising the need for organisations to align their internal actions with their public values, examine historical partnerships, and be honest about where risks lie.

They argue that authentic brand activism must involve sacrifice, not just PR, and urges companies to do the hard work of auditing their values, supply chains, and communications before crisis hits. Transparency, accountability and timely action are key to staying on the right side of public opinion.

A full transcript of today's show is available to read here.
What Just Happened? A Polpeo Podcast
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped our thinking in crisis communications. Along the way, they have help and insight from some of the most prominent thinkers in the crisis communications industry, who share their expertise on why people behaved the way they did during the crisis in question, how leaders responded and even how the market changed as a result. And they help answer the biggest question of all - could it have been avoided in the first place?