The WFM Journey of Industry Pioneers

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weWFM Show

weWFM

60 episodes

4 days ago

weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.

Management

Business

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Management

Business

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The WFM Journey of Industry Pioneers

weWFM Show

1 hour 6 minutes 51 seconds

2 years ago

The WFM Journey of Industry Pioneers

In this episode, we are set for an inspiring hour as we explore the extraordinary friendship journey within the Workforce Management (WFM) world.
In this episode, we sit down with James Quiggins, Business Development Leader, and Penny Reynolds, Founding Partner of The Call Center School at InVision Group, two friends with a deep bond cultivated over decades in the WFM industry.

Discover the challenges they've faced, the milestones they've witnessed, and the importance of friendship in this ever-evolving landscape.
Get ready for a candid and heartwarming conversation exploring the professional and personal aspects of their remarkable WFM journey.

This episode is sponsored by injixo, please visit the link for more information https://www.wewfm.com/sponsor-injixo