Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/36/1d/76/361d76fc-d42d-ae69-137e-e555fbb65e7c/mza_9882836128609254482.jpg/600x600bb.jpg

Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

ICR

202 episodes

23 hours ago

In the increasingly crowded and competitive corporate and financial ecosystem, it’s harder than ever for companies to break through the clutter and be heard. The media, investors, agenda-driven influencers, even customers and competitors, are defining your business story on their terms. Therefore, it is imperative that companies take control and proactively drive the conversation with stakeholders in an effort to build & maintain equity value. In Welcome to the Arena from ICR, Co-Founder & CEO of ICR, Tom Ryan, interviews key business and financial players who influence the fate of public or aspiring public companies in the capital markets. As a former Wall Street Journal ranked sell-side equity analyst and the founder of one of the largest strategic communications firms in the world, Tom understands what it takes to navigate this complex environment. This is a forum for CEOs, CFOs, institutional investors, sell-side analysts, financial journalists, private equity professionals and other financial community participants to share their stories and give advice in an open and candid conversation. For more information, visit http://www.icrinc.com

All content for Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders is the property of ICR and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business,

Marketing

Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency

Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

29 minutes

2 months ago

Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency

Ziosk's pioneering pay-at-the-table solutions mean that customers at their partner restaurants are never stuck waiting for the bill. And now they're working to leverage their treasure trove of data to boost efficiency and improve customer experience, in ways that go far beyond payment.

Rhonda Levene is the CEO of Ziosk, a leading digital hospitality platform serving major restaurant brands such as Chili's, Texas Roadhouse, and Red Robin. Since joining Ziosk in 2020 and being appointed CEO in 2024, Rhonda has spearheaded the company's transformation into a SaaS driven enterprise.

Rhonda joins us to break down Ziosk's slate of products, their approach to innovation, and tech's evolving role in the future of the restaurant sector.

Highlights:

Rhonda's career path (2:17)
Ziosk's Services (5:52)
The scale of Ziosk usage (7:21)
ROI for partners (8:41)
Pivot to SaaS (11:10)
Leveraging Data (12:39)
Ziosk's approach to Innovation (14:34)
Total addressable market (19:56)
Lessons learned as CEO (21:44)
Mentorship's role in Rhonda's career (22:42)
Finance and leadership (24:46)
Future outlook (25:47)

Links:

Feedback:

If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co.