Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes?
Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold.
At the end, we’ll critique ourselves and see how we did.
If we fixed it, you’re welcome!
Look for it in the Fall of 2024. Subscribe to the podcast so you don't miss a single episode!
All content for We Fixed It. You're Welcome. is the property of Gamut Podcast Network and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes?
Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold.
At the end, we’ll critique ourselves and see how we did.
If we fixed it, you’re welcome!
Look for it in the Fall of 2024. Subscribe to the podcast so you don't miss a single episode!
As we prepare to launch Season 2, we are revisiting some of our most talked about episodes from the first season, and in this episode of "We Fixed It, You're Welcome," the panel tackles Southwest Airlines' recent controversial changes, including introducing baggage fees and assigned seating. The hosts discuss the potential impact on Southwest's brand identity, known for its customer-friendly policies and quirky culture.
They explore the financial motivations behind these decisions, the importance of transparent communication, and strategies for maintaining customer loyalty. The conversation touches on similar brand missteps by other companies and the delicate balance between profitability and preserving brand values.
The panel offers insights on how Southwest can navigate this transition while retaining its unique position in the airline industry, emphasizing the crucial role of empathetic communication and leveraging its greatest asset - its people.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We Fixed It. You're Welcome.
Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes?
Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold.
At the end, we’ll critique ourselves and see how we did.
If we fixed it, you’re welcome!
Look for it in the Fall of 2024. Subscribe to the podcast so you don't miss a single episode!
